I had a few minor issues with Bookmaker's customer service, enough for me to complain to them, but not enough to make a big deal on here...
One thing that royally pissed me off is causing me to post here however:
I gave them my CC information for two cards that I had just signed up for and exclusively used on that site. I had to fax front and back, my driver's license info, everything. Yesterday and today I got calls from the fraud department of my banks asking if I made over $1400 in purchases from the following sites:
iwon inc
docstoc.com
friendfinder.com
amazon
and a bunch of random people search companies.
I know it was an employee from bookmaker because they were the only company that I faxed the card information to, and it was those two cards that had fraud alerts. I am not a whiner. I have never initiated a **********. And I actually won about $240 from them so I am not a loser. But I hope this serves as a warning to anyone considering doing business with them. There is a bad apple that works for them that IS STEALING CC INFORMATION AND GOING ON SHOPPING SPREES WITH MY CARD. Don't let it be yours next.
Luckily, I was not liable for the fraudulent charges, but now I have to wait a week to get new cards issued. Pain in the ass.