[miros]

how about they asking you to send a pic holding your ID topless, I'm sure you'll be more than happy to comply...

there must be some limit
requesting everything by any means
is I guess against the law.

[sharlataans]

there must be some limit
requesting everything by any means
is I guess against the law.

Guys, bet365 complies with nothing but UK "Gambling Act 2005".

They don't comply with any other law, not EU laws, not even moral laws. That's the problem.
As I posted earlier UK "Gambling Act 2005" containts the following lines:

335 Enforceability of gambling contracts
(1)The fact that a contract relates to gambling shall not prevent its enforcement.
(2)Subsection (1) is without prejudice to any rule of law preventing the enforcement of a contract on the grounds of UNLAWFULNESS (other than a rule relating specifically to gambling).

I mean, can modern era law go even further?

[shari91]

sharlataans: What you keep quoting from the Gambling Act is stating that all gambling contracts will be enforced unless there's grounds for it to be broken due to unlawfulness.

What are you proposing is the unlawfulness here? Which specific law do you feel bet365 is breaking?

[shari91]

how about they asking you to send a pic holding your ID topless, I'm sure you'll be more than happy to comply...

The point is: They wouldn't. This isn't some joke book. This is one of the largest books in the world who is subject to more shot takers, bonus scammers and multi accounters because of their live betting platform and bonuses than most other books combined. They're going to do whatever they feel they have to ensure everyone playing there is legitimate. They state so in their T & C's.

I'd rather they be militant about identifying every single account as a legitimate player than shut down all of their bonuses and special offers because they're getting hit by too many fraudsters.

[FourLengthsClear]

Guys, bet365 complies with nothing but UK "Gambling Act 2005".

They don't comply with any other law, not EU laws, not even moral laws. That's the problem.
As I posted earlier UK "Gambling Act 2005" containts the following lines:

335 Enforceability of gambling contracts
(1)The fact that a contract relates to gambling shall not prevent its enforcement.
(2)Subsection (1) is without prejudice to any rule of law preventing the enforcement of a contract on the grounds of UNLAWFULNESS (other than a rule relating specifically to gambling).

I mean, can modern era law go even further?

That clause is not relevant to this case. Bet365 are not seeking to break any contract.

[sharlataans]

I mean all customers agree to Bet365 terms and conditions, which is a contract between customer and bet365. And that contract (written by bet365) can break any conventional law. And it cannot be disputed. They could have written anything, like women cannot drive and if you drive you owe them your life.

Am I wrong?

[FourLengthsClear]

I mean all customers agree to Bet365 terms and conditions, which is a contract between customer and bet365. And that contract (written by bet365) can break any conventional law. And it cannot be disputed. They could have written anything, like women cannot drive and if you drive you owe them your life.

Am I wrong?

I would agree, based on the sheer weight of complaints, that Bet365's verification procedures are excessive but I cannot see what laws (domestic or EU) they break.

[sharlataans]

I would agree, based on the sheer weight of complaints, that Bet365's verification procedures are excessive but I cannot see what laws (domestic or EU) they break.

I guess you are not a lawyer, so nothing special you don't see a law they break. I am neither

EU countries have bounding Lisbon Treaty, which has Charter of Fundamental Rights. And there is a clause about non-discrimination:

Any discrimination based on any ground such as sex, race, colour, ethnic or social origin, genetic
features, language, religion or belief, political or any other opinion, membership of a national minority,
property, birth, disability, age or sexual orientation shall be prohibited

Some people have to send them much more documents than myself, for instance. I did not have to send ANY PHOTO OF ANY DOCUMENT, not talking about photo of myself. And I am fully veryfied by their KYC system.

And I am quite sure a real EU lawyer would find many breaches of law in bet365 actions.

[shari91]

I guess you are not a lawyer, so nothing special you don't see a law they break. I am neither

EU countries have bounding Lisbon Treaty, which has Charter of Fundamental Rights. And there is a clause about non-discrimination:


Some people have to send them much more documents than myself, for instance. I did not have to send ANY PHOTO OF ANY DOCUMENT, not talking about photo of myself. And I am fully veryfied by their KYC system.

And I am quite sure a real EU lawyer would find many breaches of law in bet365 actions.

It's a good thing none of us are lawyers or all of our clients would be in trouble.

However: "Denmark, Ireland and the UK have an opt-out on police and justice matters and Poland and the UK have an opt out from the Charter of Fundamental Rights."

Gibraltar is a territory of the UK. The Charter does not apply here.

http://en.wikipedia.org/wiki/Member_...European_Union

[FourLengthsClear]

I guess you are not a lawyer, so nothing special you don't see a law they break. I am neither

EU countries have bounding Lisbon Treaty, which has Charter of Fundamental Rights. And there is a clause about non-discrimination:


Some people have to send them much more documents than myself, for instance. I did not have to send ANY PHOTO OF ANY DOCUMENT, not talking about photo of myself. And I am fully veryfied by their KYC system.

And I am quite sure a real EU lawyer would find many breaches of law in bet365 actions.

............ you are not a lawyer so nothing special that you think that!

You will note that there is no mention of nationality.

[shari91]

And like I said: This isn't some silly book ran out of the back of the van. I would guarantee they have actual experts in legal matters advising them every step of the way... even when it comes to posting 4 words on their website. They are simply too massive not to take preventative measures like that.

[shari91]

............ you are not a lawyer so nothing special that you think that!

You will note that there is no mention of nationality.

true! I didn't even pick up on that. Even if they had opted in, that Charter still wouldn't apply.

Matlock v2.0

[sharlataans]

Shari I know they do not break a law, since they don't have to meet any EU law. I am not arguing that. But if they had to, they would be in trouble.

[shari91]

Shari I know they do not break a law, since they don't have to meet any EU law. I am not arguing that. But if they had to, they would be in trouble.

Ok but that's not what you implied. Either way though, there are many reasons books choose to base themselves where they do.

And in this case, 365 asking for ID until they're satisfied, even if the customer doesn't like it, isn't breaking a law. They've even told you on their website that they're going to do it until they're happy with what you've provided. You agree to that condition when you sign up.

I'm not sure it would break a law anywhere actually. It's the same as books saying - and many do - "Residents of the following countries are not eligible for this offer: Russia, Ukraine, Armenia, Vietnam, Belarus, Croatia, Serbia, Lithuania, Kazakhstan, Latvia, Slovenia, Georgia, Moldova, Macedonia, Romania, Poland, Bulgaria, Czech Republic, Hungary, Slovakia".

Do people claim discrimination because their countries are automatically excluded from bonuses because the majority of sportsbook scammers happen to reside in these places? Or should I complain because a book like betIslands doesn't want my business since I'm not living in N. America? There's nothing to complain about. The rules are posted - either we choose to accept them or take our business elsewhere. That's it really.

[sharlataans]

Ok but that's not what you implied. Either way though, there are many reasons books choose to base themselves where they do.

And in this case, 365 asking for ID until they're satisfied, even if the customer doesn't like it, isn't breaking a law. They've even told you on their website that they're going to do it until they're happy with what you've provided. You agree to that condition when you sign up.

I'm not sure it would break a law anywhere actually. It's the same as books saying - and many do - "Residents of the following countries are not eligible for this offer: Russia, Ukraine, Armenia, Vietnam, Belarus, Croatia, Serbia, Lithuania, Kazakhstan, Latvia, Slovenia, Georgia, Moldova, Macedonia, Romania, Poland, Bulgaria, Czech Republic, Hungary, Slovakia".

Do people claim discrimination because their countries are automatically excluded from bonuses because the majority of sportsbook scammers happen to reside in these places? Or should I complain because a book like betIslands doesn't want my business since I'm not living in N. America? There's nothing to complain about. The rules are posted - either we choose to accept them or take our business elsewhere. That's it really.

Right. I just hope people are reading this and follow your advice.

[shari91]

Right. I just hope people are reading this and follow your advice.

Sure but why would you? Their live betting alone is enough to make people want to play there if you're smart enough when you bet. Even if you're not, their live streaming of hundreds of matches and props you won't find elsewhere is worth it. Jumping through hoops to be verified is a pain. I had to do it myself when I had a problem with my PayPal account - trips to 2 embassies, multiple statutory declarations needed, pics, scans of IDs, re-scans of IDs, etc... But I knew I wanted to use their specific product so I bitched a bit (a lot) but sucked it up and just got through it. Now it's all over. My point is that crying foul on forums and whatever might help let off steam but at the end of it all, you're still either going to have to follow their ID requirements or move along. And most choose to follow in the end anyway unless they're they're fraudulent to begin with. May as well save the time and just get it done

[virtozo]

then bet365 should post their bonus/verification rules for specific regions and there will be no problem, if they require mug shots for Eastern European customers they should put it on the site.

[shari91]

then bet365 should post their bonus/verification rules for specific regions and there will be no problem, if they require mug shots for Eastern European customers they should put it on the site.

You know what? In an ideal world where all of us just want to gamble, get some great bonuses, etc, I 100% agree. But when you put specific information out there, you're merely giving potential scammers the tools they need to manufacture/gather whatever you've told them is required to pass ID checks. That's why it's a catch 22. Even little SBR has had many people produce fake documents when submitting sportsbook complaints, multi accounting on Pro accounts and sending in supposed "passports" to prove it was more than one person operating both accounts but the IDs looked like something from my son's kiddie class, etc... Most of us don't think this is necessary because we're not scammers. However in 2012 they're everywhere. Any book would much rather have people playing there if they're legitimate than have to make people go through this process... and 365 limit's anyways so it's not like they're worried anyone will hit them for big cash. And I'm also not saying han is a scammer obviously.... but for whatever reason, something is triggering their security system. You either have to respect that and comply or move on.

[han]

this is what I send them today:

I contacted The Gambling Commission and they say I have to make a complaint firstly to Bet365.
So here is my complaint:
My documents are genuine
and the photos you made me do
are humiliating.
Your verification department is telling lies after lies-
that photos are not clearly visible.

Please check the photos with me holding Id card
and tell me which letter or number is not visible.
Please check the ID card scans and tell is it genuine or not.

Please know I sent an email to the police in Stoke-on-Trent
and sent my documents.
I accused you of humiliating me and confiscating my money.
Tomorrow I'll phone the police in Stoke-on-Trent
to be sure they work on your crime.

[pellumb341]

Their live betting alone is enough to make people want to play there if you're smart enough when you bet.

Their live betting may have a lot of options , but their odds are shits ... 365bet is nothing for live betting compared to 188bet or SBO .

[pellumb341]

i was considering to open an account there , but i am skipping it ... one more question : is it ok if i make the photo holding my id at the bathroom ? such a ridiculous company

[virtozo]

I guess life is too complicated nowadays, I was only required to give that code from verification letter when i opened my account years ago; good old times.

[han]

I guess SBR could also make something for my case.
I received from SBR a Pinnacle hat via post,which was sent from San Antonio.

[QQPALLADIUM]

bit of a quiet day there eh mate?
nothing better to do?

yeah that's right mate...i have nothing better to do than post drivel all day....talk about the pot calling the kettle black hareebitch

[Hareeba!]

yeah that's right mate...i have nothing better to do than post drivel all day....talk about the pot calling the kettle black hareebitch

that coming from someone who never posts anything of value but delights in stalking me for the sole purpose of posting insults

[han]

There are currently no restrictions on your account.Lucy H Your withdrawal has been processed today.Lucy H We will not require any further documents from yourself.

END.

[FourLengthsClear]

There are currently no restrictions on your account.Lucy H Your withdrawal has been processed today.Lucy H We will not require any further documents from yourself.

END.

I guess the Staffordshire police must have kicked some a$$.

[sharlataans]

I guess the Staffordshire police must have kicked some a$$.

Really the almighty Staffordhire police? I will use them next time

[shari91]

I guess the Staffordshire police must have kicked some a$$.

Enjoy bet365 han.

[sharlataans]

There are currently no restrictions on your account.Lucy H Your withdrawal has been processed today.Lucy H We will not require any further documents from yourself.

END.

Han, congrats man. I guess you have earned yourself a personal account manager Lucy

[han]

I'm sure the police contacted Bet365 this morning
(as they opened my account at 8:50 am UK time but sent me an email asking for documents at 3 am UK time) The only thing in this interval could be the police.
and I'm curious what they talked.
may be I should phone the police.
who knows,I may have some rights?

[virtozo]

good thing you didn't comply with all their crap discrimination!!! they should be not allowed to do that!
ID+utility bill/bank statement+verification letter is plenty enough.

[han]

good thing you didn't comply with all their crap discrimination!!! they should be not allowed to do that!
ID+utility bill/bank statement+verification letter is plenty enough.

I am unable to
comply with all their crap requirements.
I payed for photos of me holding ID card
to professional photographers (2 different)
and Bet365 said it's not visible.
when every letter and number is clearly visible.

[allin1]

There are currently no restrictions on your account.Lucy H Your withdrawal has been processed today.Lucy H We will not require any further documents from yourself.

END.

I'm sure the police contacted Bet365 this morning
(as they opened my account at 8:50 am UK time but sent me an email asking for documents at 3 am UK time) The only thing in this interval could be the police.
and I'm curious what they talked.
may be I should phone the police.
who knows,I may have some rights?

congrats han!

maybe they just realized that your case does not involve fraud since you contacted the police. They are such a respectable book (in my humble opinion) that I really can't see any other reason for them to act like this regarding KYC.

[FourLengthsClear]

I'm sure the police contacted Bet365 this morning
(as they opened my account at 8:50 am UK time but sent me an email asking for documents at 3 am UK time) The only thing in this interval could be the police.
and I'm curious what they talked.
may be I should phone the police.
who knows,I may have some rights?

LOL.