Worst customer service I have ever encountered. Lately they take 30 minutes to grade wins. 30 minutes I am not even kidding. I spoke to someone on their live chat asking what takes so long to grade wins but losses are graded immediately. They said it is handled by a different department, they do not take calls or emails, and have a nice day. This is unacceptable to make a player wait over a half hour to get his win. I am not betting tennis in the middle east, I am betting college basketball games. An utter joke and nothing anyone can do about it but wait. Stay clear of this dumpster fire.