I have been trying to help my buddy open an account there. He is newer to offshore. He is from Portugal. He is a little embarrassed of his English. He asked me to call and ask questions on his behalf. I talked with Joe. Extra. 3304 witch is my acct. Manager. The whole day yesterday I was in touch with Joe explaining the whole situation. Telling him that the next day my buddy was going to make a deposit. Joe and I discussed the bonus which was 100% on firstborn500 and 50% on the other 500.00 because he was sending a dime.
Well my buddy makes his deposit this morning. They are now telling him and I he cannot receive a bonus because he is outside of the USA. The whole time Joe knew he was from Portugal. Joe and whomever else had his newly opened acct. Number in front of them the whole time.
I have now lost face with my friend and he has such a bad taste in his mouth.
How can they take away a quoted bonus from him??? Especially after he made the deposit. Why didn't him or I get an email?? This was negotiated over 24 hours ago.
Please help.
My email is my handle at gmail.