It seems that some have had issues with these guys, but I thought I'd throw my 2 cents out there in that I have received multiple payouts with them and had no issue. Just spoke with their customer service line yesterday who answered the phone quickly and was pleasent. With their easy-to-use web interface and nice mobile platform, they're my book of choice... For what it's worth, anyway.
They have great customer service and take CC's.....however they are not paying out at the moment. I have 4 figures coming to me, 12/14 is when it was "processed" even though I requested it 7 days before.
Now they are saying that things are slow because of NFL payouts? They said the same thing 2 summers ago and it took 3, yes 3, entire months to get paid.