[Sports Scientist]

Why Bet Revolution doesn't deserve your business.

Until very recently, I had never placed a bet or made a deposit on Bet Revolution. I have a select few books that get the majority of my action because I feel safe having my money there and I have used them for years. Getting small contest payouts at new, smaller sites gives me the opportunity to try these sites out and see if I am interested in entrusting them with larger amounts of my money.

Recently I placed 2nd in a weekly NCAA Football contest, which gave me a $75 bonus account at Bet Revolution with an 8x rollover requirement. (I have no interest in giving free advertising to the website hosting the contests so I will not mention the site by name publicly.) The stipulations of the prize money are stated on the contest site as below:



$75 for 2nd place, 8x Rollover, Max Win $150 with no deposit.

The day I won the $75, I contacted the site that runs the contest, just to make sure the requirements to cash out were cut and dried.



Highlights of this email to remember:

-I spell out my intent to complete the rollover, and then cash out an amount greater than $150.
-Contest Manager explains what I would do to complete a cashout in this scenario.

There were more emails sent between me and Contest Manager to further clarify cashout requirements, such as the minimum deposit required after clearing rollover to allow a successful cashout, and the hold time for such a deposit before a cashout could be allowed.

On Dec. 19, 2011, the rollover requirement had been met, and my account sat at a balance of medium 3 digits. I sent an email to Bet Revolution asking how I could proceed with a cashout. A full business day passed, and on Dec. 20, 2011 at 5 PM I called their toll free number. I spoke to a CS representative named Robert, who told me he was happy to process a cashout for $150 and "trim the excess." This is a questionable term I have never heard used by a sportsbook employee. Only when pressed, he went on to explain that "trim the excess" meant any cash won in my account above $150 would be confiscated after I requested a cashout. He explained that in the rules it states that I have to make a deposit before winning a contest prize, if I want to cash out more than $150.



Again, the rules of the contest, in which there is no mention of a requirement to deposit prior to the contest being won. Also recall that I had discussed my intention to deposit *after* clearing the rollover with Contest Manager.

After the phone call with CS rep Robert I spoke to Contest Manager via email, repeating what I had been told, shocked at the completely different set of rules that were suddenly being used. At this point Contest Manager agrees to speak to Bet Revolution on my behalf in an attempt to secure the funds that I had won which were rightfully mine. Here is the email reply I received from Contest Manager.



Note the sentence, "You should be entitled to all winnings if a deposit is made and rollover meet [sic]" which would lead me to believe that this is what is normally allowed of contest winners.

At the same time I received an email from Bet Revolution, basically affirming what I had been told by CS rep Robert on the phone.



Things to note:

-In this email, they say that there is a max win of $150 because there was no deposit made during the winning week. In the phone call with CS rep Robert the same night, he told me I had to deposit before winning the contest. Their CS staff doesn't even know what the rules are.
-The phrase "place your withdrawal or continue enjoying the benefits of the revolution" sounds like an ultimatum. They have already said I am not entitled to more than $150 in winnings no matter how much I have actually won, or what my account balance is. If I decide to not withdraw and instead "continue to enjoy the benefits of revolution" what happens then? I keep betting but even if I win I can't cash out anything above $150. If I do cash out all the money above $150 disappears. What exactly is there to enjoy in that? This is insane.
-They link to the contest rules and conditions, which are the same ones I have shown twice in this post. There is no mention of a requirement to deposit before the contest or within a week. There is only a mention of depositing within a week to take advantage of a special bonus.



On Dec. 22, I hear back from Contest Manager. Bet Revolution has told him I am still only eligible for a maximum $150 cashout, no matter how much money I have won.

Within 4 hours of receiving this email from Contest Manager, the money above $150 is taken from my Bet Revolution account. Without notice, without warning, without an email from Bet Revolution or anyone, money is taken from my account. I had previously been told by CS rep Robert that they would "trim the excess" when I requested a cashout. I had not requested a cashout. Bet Revolution took it upon themselves to take the money from my account anyway.



Now I'm pissed. I email Contest Manager and let him know I'm not happy about any of this. He assures me that he's on my side, he fought for me to have access to all the money that I won, and shares with me an email from his contact at Bet Revolution that contains some very questionable, accusatory overtones.



Keep in mind I am a brand new customer who has never had any dealings with this book. And this is how I am viewed because I was fortunate enough to clear a rollover requirement? "Taking advantage" of a situation? All I did was clear the rollover and inquire about a cashout. "Clearly against the rules of the contest" - a completely ridiculous sentence when you consider that the rules are as convoluted and vague as they are.
More importantly than any of this is that Bet Revolution keeps referring to a rule that does not exist - a requirement to deposit before the contest or within a week of winning the contest. Nowhere in the rules is this stated! Only is it stated that you must deposit by the following Saturday to take advantage of a special bonus!

At this point I remind Contest Manager of our initial email contact, how I specifically asked him about depositing after clearing the rollover in order to make a cashout over $150, and how no mention was made of a timeframe requirement to do so. Contest Manager suggests that I contact Bet Revolution personally to find a resolution to this situation. Contest Manager also says that he will once again email his contact at Bet Revolution on my behalf.
5 days later I have heard nothing from anyone involved and email Contest Manager. He replies with a quoted email from Bet Revolution and the accusation tone is amplified even further.



Again, find Bet Revolution using phrases that paint me as some sort of criminal, and portray themselves as some sort of victim. He says I have tried to "circunvent [sic] the rules." I have shown "intention and premeditation"? He also says the "rules are VERY straightforward" which is ridiculous. Not even Bet Revolution staff can stick to the same story on what the rules are. On the phone Robert tells me I needed to deposit before winning the contest. Within a few hours an email tells me I had up to a week after winning the contest to deposit.

Contest Manager has clearly done all he can, so he gives me a contact at Bet Revolution named William. I make him aware of the entire situation beginning to end, and also inform him that I have seen the accusatory emails sent by him or his co-workers. William assures me I have done nothing wrong (hilarious) and everything is "normal procedure" and that I have misunderstood the rules - rules which Bet Revolution will stretch and twist to fit what purpose serves them. William offers me a wire transfer cashout for $150 and Bet Revolution will cover the fees. I refuse, and inform him that I will be taking this issue public.

If Bet Revolution is going to be a cheapskate book about a mid 3 figures sum, imagine what "rules" they will selectively enforce to part you from a substantial account balance. Bet Revolution doesn't deserve your business.

----------------------------

CLIFF NOTES:

-Poster wins $75 from contest, completes rollover, turns it into mid 3 figures
-Poster has never had any dealings with Bet Revolution before
-Bet Revolution cites unstated rule to refuse Poster cashout above $150
-Bet Revolution exchanges emails with contest management portraying Poster as having malicious intent although having done nothing wrong
-Bet Revolution takes mid 3 digits from Poster's account without notice and without a cashout being requested
-Bet Revolution is a cheapskate book that should not be trusted with any sum of money

[robmpink]

Guy, on your first screenshot it says $150 max win when there is no deposit.

[Sports Scientist]

Guy, on your first screenshot it says $150 max win when there is no deposit.

No shit sherlock. The very beginning of the post I send an email talking about how I can make a deposit and what the rollover is. I make a phone call after I clear the rollover to discuss making a deposit. They took all the money except $150 out of my account BEFORE I MADE A DEPOSIT, AND BEFORE I REQUESTED A CASHOUT.

[mtneer1212]

So, you were under the assumption that if you made a deposit, that you would be able to access more than $150? Is that what I am reading here?

I don't think you have much of a argument here. Congrats on the $150 win. Take it and move on to a real book.

[5mike5]

So, you were under the assumption that if you made a deposit, that you would be able to access more than $150? Is that what I am reading here?

I don't think you have much of a argument here. Congrats on the $150 win. Take it and move on to a real book.

agree

[Sports Scientist]

So, you were under the assumption that if you made a deposit, that you would be able to access more than $150? Is that what I am reading here?

Yeah, it's only the beginning of my original post.



As you can see the arrangement was made for me to deposit AFTER clearing rollover with NO MENTION OF TIMEFRAME WITHIN WHICH I MUST DEPOSIT

If you guys arent even going to read the cliffnotes just shut the **** up.

[chase hardy]

The most u are going to get is 150. U normally have to make the deposit before starting with the free money. Take ure 150 and run.

[mtneer1212]

Yeah, it's only the beginning of my original post.



As you can see the arrangement was made for me to deposit AFTER clearing rollover with NO MENTION OF TIMEFRAME WITHIN WHICH I MUST DEPOSIT

If you guys arent even going to read the cliffnotes just shut the **** up.

Learn how to read the rules - $150 MAX CASHOUT The rest is irrelevant. So, again - take your $150 win and move on to a real book. You aren't going to win this. But, go ahead and fill out an SBR complaint form, and maybe they can work some magic for you.

And don't tell me to shut the **** up. I'm trying to offer you some advice here.

[Sports Scientist]

learn how to read the rules - $150 max cashout the rest is irrelevant. So, again - take your $150 win and move on to a real book. You aren't going to win this. But, go ahead and fill out an sbr complaint form, and maybe they can work some magic for you.

And don't tell me to shut the **** up. I'm trying to offer you some advice here.

shut

the


fuckkkkkkkkkkkkkkkkkkkkkkkk


up


The rules are ******* garbage, they say absolutely nothing about a timeframe within which you must deposit TO CASHOUT. It says you must deposit by saturday TO GET THEIR STUPID ******* BONUS
YOU DON'T READ MY ******* POST - DON'T COMMENT
AND SHUT THE FUCKKKKKKKKKKK UP

[mtneer1212]

I will shut up when you learn basic reading comprehension. Let me know when that happens Mr. Max Cashout. Any by the way, everyone else here has said the same thing, agreeing with me. Get a clue.

[Sports Scientist]

I will shut up when you learn basic reading comprehension. Let me know when that happens Mr. Max Cashout. Any by the way, everyone else here has said the same thing, agreeing with me. Get a clue.

Oh for ***** sake. Yeah, this is the only place I have posted this thread. You god damn halfwit. As far as I can tell no one has actually read the entire post, so go check your own reading comprehension. Other than that, the first response to this thread on any forum was a guy who spreads $ around on multiple books and he told me THANKS FOR POSTING I will now steer clear of this book. So yeah, apparently I just can't read. Me and my 140 IQ really have a problem with reading comprehension.

Go spend your Wednesday night doing something productive you waste of ******* skin.

[Sports Scientist]

Oh I almost forgot


SHUT


THE FUCKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK



UP

[mtneer1212]

[Sports Scientist]

Jesus, I just realized I was arguing about reading ability with a guy from West Virginia. What a waste of time. I can't compete with a guy whose MA AND PA LEARNED HIM LETTERS REAL GOOD!


Oh, and shut the **** up.

[Trident]

I have a select few books that get the majority of my action because I feel safe having my money there and I have used them for years. Getting small contest payouts at new, smaller sites gives me the opportunity to try these sites out and see if I am interested in entrusting them with larger amounts of my money.

$75 for 2nd place, 8x Rollover, Max Win $150 with no deposit.

The day I won the $75, I contacted the site that runs the contest, just to make sure the requirements to cash out were cut and dried.

So you tried to scalp out the 75.00 but lost and now will do anything to get that 75.00 back, you sound like a real baller.

[Sports Scientist]

So you tried to scalp out the 75.00 but lost and now will do anything to get that 75.00 back, you sound like a real baller.

Congrats on reading the first 3 paragraphs of my post. With some practice, eventually you can read 4 or 5 paragraphs without having to go nappy nap time.

[mtneer1212]

Yeah Trident - this guy is BIG time. He is right that Bet Revolution is pretty much garbage. Other than that, he has no clue. But he is BIG time.

[Sports Scientist]

See you at the barn dance, Mountaineer!

[Sports Scientist]

Oh, and shut the **** up.

[mtneer1212]

See you at the barn dance, Mountaineer!

I think you have to be 18 to get in, so you just as well stay at home young'un. Go scream a little louder and see if you get that extra cash!

[Sports Scientist]

I think you have to be 18 to get in, so you just as well stay at home young'un. Go scream a little louder and see if you get that extra cash!

Did your sister with the deformed jaw come up with that one? Terrible

[Sports Scientist]

Mountaineer learned letters from his ma and pa
Learned how to give head from his sis with no jaw

[Sports Scientist]

Mountaineer tried to get a girl but he had no luck
Gets really mad when you tell him to shut the fuckkk uppppppppppp

[mtneer1212]

I do apologize. After realizing you are hitting 46% on the NFL this year, maybe you do need that extra cash. At least you are honest about your record - I will give you that. Good night Kenny.

[Sports Scientist]

I do apologize. After realizing you are hitting 46% on the NFL this year, maybe you do need that extra cash. At least you are honest about your record - I will give you that. Good night Kenny.

Yeah I'm down a whole FOUR UNITS this year

in total I'm up over 30 units the last 3 years

But I guess you probably don't want to mention that in this thread because you might look like an idiot

[mtneer1212]

Yeah I'm down a whole FOUR UNITS this year

in total I'm up over 30 units the last 3 years

But I guess you probably don't want to mention that in this thread because you might look like an idiot

Well, good luck the rest of the season. But guys as good as you really don't need it, do they.......?

[Sports Scientist]

Well, good luck the rest of the season. But guys as good as you really don't need it, do they.......?

It never hurts

[Trident]

Congrats on reading the first 3 paragraphs of my post. With some practice, eventually you can read 4 or 5 paragraphs without having to go nappy nap time.

I didn't need to read another word after the first paragraph, I had you pegged as a broke contest whore who needs to learn how to follow the rules.

[Duff85]

Keep in mind I am a brand new customer who has never had any dealings with this book.

Massive cool story bro.

1) Your not a BR customer actually. When have you made a deposit with them?
2) Your a shot taking d-bag.
3) You have no ability to take legitimate criticism from other posters.
4) You rip on customer service reps for their spelling, despite the fact that English is their second language.
5) Your post is riddled with spelling and grammar errors and English is supposedly your first language.
6) When they find out that you are actually 14, as you have exhibited in this thread, they will pay you nothing and that will be awesome.
7) Suck a fat one pal.

[Sports Scientist]

4) You rip on customer service reps for their spelling, despite the fact that English is their second language.
5) Your post is riddled with spelling and grammar errors and English is supposedly your first language.

#4 - I use [sic] to denote a grammatical error, which you can see in any newspaper or magazine to denote a mistake in the context of a quote. The fact that you think [sic] is equivalent to ripping someone for their spelling indicates that you do not READ.
Therefore #5 is laughable, but please try to point out my spelling and grammatical errors because it will be ******* hilarious.

[KEdge2k]

No shit sherlock. The very beginning of the post I send an email talking about how I can make a deposit and what the rollover is. I make a phone call after I clear the rollover to discuss making a deposit. They took all the money except $150 out of my account BEFORE I MADE A DEPOSIT, AND BEFORE I REQUESTED A CASHOUT.

Yeah, but you also e-mail the "contest manager", whose word is kinda worthless unless he is also an employee of BetRevolution?

[KEdge2k]

shut

the


fuckkkkkkkkkkkkkkkkkkkkkkkk


up

Wow man, you at least sounded rational in your typed out initial post on this subject, albeit one who had a slight smugness and sense of feigned intellectual superiority and a feeling that he had been wronged, but I love how you go from that to absolutely raving lunatic in like 2 posts

[FairPlayBet]

Oh for ***** sake. Yeah, this is the only place I have posted this thread. You god damn halfwit. As far as I can tell no one has actually read the entire post, so go check your own reading comprehension. Other than that, the first response to this thread on any forum was a guy who spreads $ around on multiple books and he told me THANKS FOR POSTING I will now steer clear of this book. So yeah, apparently I just can't read. Me and my 140 IQ really have a problem with reading comprehension.

Go spend your Wednesday night doing something productive you waste of ******* skin.

Mate, you look more like an idiot, so I guess $75 which you won actually is your IQ.

[LVHerbie]

Maybe if you threw in a few pie charts and a couple footnotes your argument might be a little stronger?

[LVHerbie]

I'm not sure what angle you are working (as I didn't obviously didn't get past the few couple of paragraphs and images so feel free to fire away at me as well) but is cross-posting your complaint in multiply forums and bashing everyone who responds (as no one seems to be on your side) really your best option?