Back in 2009 I deposited with Bet Guardian and received a bonus with a rollover of $74K. Once I got the roll over down to about $50K they reduced my limits some, however, still manageable.
I don't use Bet Guardian too often, since I have been concentrating on other rollovers, but soon I will be betting a lot more there. Anyway, now I am down to $26K left and they cut my limits again. They reduced everything to $100, even the NFL.
When I contacted them via chat I was told:
Lil: Sr those are reduced as per upper management and can not be requested to be raised
Lil: and RO ( rollovers are stated as pet the site ) they can not be reduced
*****: So, I do nothing wrong at all and yet I am punished?
Lil: It is not the case of you doing something wrong , it is biz
So, BG will cut your limits for no reason really accept to make it harder for you to complete a rollover, because according to them, it is just business.
In case you are wondering, here are my bets with them since around Football season:
08/05/11 $250.00
08/06/11 $34.00
10/02/11 $187.00
10/16/11 -$90.00
10/17/11 -$92.00
10/22/11 -$22.00
10/23/11 $532.00
10/30/11 -$38.00
11/06/11 -$40.00
11/13/11 -$31.00
11/25/11 -$42.00
As you can see, I haven't really used them too much, but in a month or so, I had planned to start back up and finish off that $26K rollover, but now, it will take much, much longer.
Frustrated,
Special Note: Shark79 took care of this and BetGuardian reversed their decision so fast I actually had time to come back to this post and add this comment. Seriously, it took less than 2 hours from the time I posted and a lot of that time was due to me not sending Shark79 my info right away. I am just amazed how well this worked out.