1. #1
    tehotu
    tehotu's Avatar Become A Pro!
    Join Date: 02-02-09
    Posts: 10

    Need help - BetUS might be screwing me out of my winnings here...

    Hey guys,

    Hope somebody, anybody with more knowledge that myself can help me out. I admit, I did the foolish thing of signing up for a BetUS account without first researching and finding this site. I decided I would get out and go to another, more reputable Sportsbook. But I think I'm being screwed, which I worried about after reading everyone's poor reviews of Betus...

    On 1/23/09 I deposited $355 into my account, and they said I was eligible for a 100% bonus of another $355. I was rattled off a bunch of conditions and as I understood them, in order to withdraw that $355, I had to generate $4,260 worth activity through straight bets, teasers, etc. and I couldn't take that amount out until 60 days from the time of the deposit. I figured all was fine, didn't care much about the additional $355, since I figured I wouldn't be able to generate $4,260 with it in the long run. All I cared about was my initial deposit of $355 and what I would win from that.

    From 1/23 until now 2/2, I bet on a few games, but mostly was in the Casino. I grew my account from $1,600 (on 1/23 after the $355 deposit) to $10K now. Only $216 of that profit came from the Sportbook and the rest was out of the Casino. The $355 freeplay couldn't be played in the Casino and I lost it all on the UFC fights this past Saturday.

    So I call today to ask for a payout. Had to confirm my identity with credit card info, driver's license, and another form. They received my docs and everything was confirmed. I asked about scheduling a payout and the rep said I was inelligible because I didn't meet the requirements of that 100% bonus! He said that the $4,260 worth of activity had to be generated from BOTH my initial deposit AND the bonus! So despite losing all of the $355 bonus, I still couldn't withdraw anything I had won fairly from my initial deposit! Then I asked about the fact that I had won over $8K in the Casino with my initial deposit and he told me that activity generated from the Casino didn't count towards that $4,260!

    I told him I was misled and wasn't explicitly explained all the conditions of the bonus, otherwise I would've never accepted it - especially since it handcuffed my initial deposit and it's subsequent winnings! He gave me the name and extension of the rep who gave me the bonus and said that I should talk to her and Betus could review the tapes to ensure what conditions were conveyed to me during the call. At this point, I can't remember verbatum of what she rattled off to me, but I know my overall impression was not THIS.

    Lastly, he said that I could still walk off with $6K if I just laid a $4K bet in the Sportsbook now with my winnings. It would satisfy the activity clause of the bonus, but I would still have to wait till March 23 to take it out. I never bet sports that big - $4K, but now it looks like they muscled me into not having a choice about this.

    I should have come to this site before opening up an account - foolish of me not to. But now, does anyone have any suggestions for me before I call BetUS back tomorrow to plead my case and listen to their recording of my call? Not sure if SBR has any power in a situation like this, but even knowledge about such a situation might help me in getting my money out.

    Thanks in advance to anyone who has listened thus far and is willing to give me some advice.

    Aloha,
    Tehotu

  2. #2
    bigboydan
    bigboydan's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 55,425

    First off, Welcome to the SBR forum

    Not sure what the T&C of the bonus you received offhand, however I'm sure it's subject to a penalty of some kind. Knowing the history of BetUS I wouldn't doubt it's all your winnings. Let me checkout the rules surrounding their bonus offerings and see if the clerk gave you the correct info.

  3. #3
    tehotu
    tehotu's Avatar Become A Pro!
    Join Date: 02-02-09
    Posts: 10

    Quote Originally Posted by bigboydan View Post
    First off, Welcome to the SBR forum

    Not sure what the T&C of the bonus you received offhand, however I'm sure it's subject to a penalty of some kind. Knowing the history of BetUS I wouldn't doubt it's all your winnings. Let me checkout the rules surrounding their bonus offerings and see if the clerk gave you the correct info.
    Thanks bigboydan for the welcome,

    I tried looking up the bonus (100%) on their site, however it was no longer up. Why would anyone agree to a bonus that had such a large rollover amount that it was extremely unlikely that it would be satisfied? It basically makes your deposit & it's winnings in the Sportsbook unclaimable. Also, I was reading their T&C's and there is something about the account being "maintained." I suppose I need to ask what this means, since I could see myself trying to get a payout in March and have them say to me that my account wasn't properly "maintained."

    What a scam. I'm glad I'm getting out, but I feared that I would be one of many stories that I've read on here...

    Thanks for all of your help and whatever you come up with.

    Tehotu

  4. #4
    pimike
    SPORTS IS MONEY
    pimike's Avatar SBR PRO
    Join Date: 03-23-08
    Posts: 37,099
    Betpoints: 90300

    Actually they are correct. You need to make a bet or bets to tatal the roll over. I recommend you make $1000 plays 4 times, chances are you hit two out of four then you will still be ok.


    Just don't bet more than they required for roll over.


    Nice job in the CASINO, NOW STAY OUT of there

  5. #5
    bigboydan
    bigboydan's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 55,425

    I didn't find the T&C of the 100% bonus on their website either sir. It does appear that your funds are locked for 60 days according to what the clerk told you (not unusual IMO).

  6. #6
    tehotu
    tehotu's Avatar Become A Pro!
    Join Date: 02-02-09
    Posts: 10

    Quote Originally Posted by pimike View Post
    Actually they are correct. You need to make a bet or bets to tatal the roll over. I recommend you make $1000 plays 4 times, chances are you hit two out of four then you will still be ok.


    Just don't bet more than they required for roll over.


    Nice job in the CASINO, NOW STAY OUT of there

    Roger that pimike,

    I figured that was my last resort. I had even thought to wager $2K on opposite teams, but good thing I asked because the rep said that is considered "safe betting" and my account would be suspended/frozen/revoked. Surprised he even said I couldn't do it as opposed to letting me do it and then taking the account and the winnings. I'm more of a casino gambler than a sports gambler, at least that's where I make more money. A bit afraid at wagering $4K, but 4 x $1K might be an option. Probably won't win 'em all, but even if I win 2, I'd be happy to break even minus juice. Thanks for your advice.

    Tehotu

  7. #7
    bigboydan
    bigboydan's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 55,425

    Quote Originally Posted by tehotu View Post

    I had even thought to wager $2K on opposite teams, but good thing I asked because the rep said that is considered "safe betting" and my account would be suspended/frozen/revoked.
    It's a good thing you asked or else you would have lost it all for sure, because BetUS is always looking for ways to confiscate players funds anytime somebody gives them reason too.

  8. #8
    Justin7
    Justin7's Avatar Become A Pro!
    Join Date: 07-31-06
    Posts: 8,577
    Betpoints: 1506

    A lot of books don't allow casino action to count towards rollover. The house edge is much smaller if you are competent.

    It's easy to meet rollover if you are patient. You might start a topic on that... But don't withdraw until you meet rollover - this is asking for many headaches.

  9. #9
    tehotu
    tehotu's Avatar Become A Pro!
    Join Date: 02-02-09
    Posts: 10

    BetUs max limit for their sportsbook is $500. I only bet football and did so for entertainment. Since I have to bet $4K, can anyone recommend someone that I might tail for 8 - $500 bets? They say baseball doesn't count towards the total, so maybe basketball. I just hope to win 4, but I am clueless when it comes to any other sport but football. Not expecting anything of course and I assume full responsibility for whatever the outcome is ... I just figure anybody is better than I am outside of football...

  10. #10
    redatmosphere
    redatmosphere's Avatar Become A Pro!
    Join Date: 02-03-09
    Posts: 5

    I'm new to the forum, mostly hang out at the RX. However, I would tail mistermj in the NBA over there. I would play 8x$500. Worst case, you come out 2-6 but I think you're more likely to come out with 5 or 6 wins. His o/u's are 5-1 and he's got some nasty record on sides. Play them both.

    Also, be sure to clarify what counts towards rollover. The rules vary. Sometimes it's the lesser of the risk/win. Sometimes it's just the risk. Sometimes -200 ML bets don't count. Find out!

  11. #11
    tehotu
    tehotu's Avatar Become A Pro!
    Join Date: 02-02-09
    Posts: 10

    Quote Originally Posted by redatmosphere View Post
    I'm new to the forum, mostly hang out at the RX. However, I would tail mistermj in the NBA over there. I would play 8x$500. Worst case, you come out 2-6 but I think you're more likely to come out with 5 or 6 wins. His o/u's are 5-1 and he's got some nasty record on sides. Play them both.

    Also, be sure to clarify what counts towards rollover. The rules vary. Sometimes it's the lesser of the risk/win. Sometimes it's just the risk. Sometimes -200 ML bets don't count. Find out!
    Thanks redatmosphere,
    I frequent the Rx forum too, but usually just the service plays to read their analysis. I'll look for mistermj. As far as the rollover, between the risk/win, it's the lesser of the two. I'd be happy with 4 wins, 4 losses and just paying the juice. Beats dumping 4K. Thanks for the advice.

  12. #12
    redatmosphere
    redatmosphere's Avatar Become A Pro!
    Join Date: 02-03-09
    Posts: 5

    Quote Originally Posted by tehotu View Post
    Thanks redatmosphere,
    I frequent the Rx forum too, but usually just the service plays to read their analysis. I'll look for mistermj. As far as the rollover, between the risk/win, it's the lesser of the two. I'd be happy with 4 wins, 4 losses and just paying the juice. Beats dumping 4K. Thanks for the advice.
    I guess you can't even find a game to bet $4k on as the clerk suggested. That seems weird to me that their limits are $500. It seems like they would want you to bet your $4k on one event where they have the greatest chance of getting it back from you. $500 x 8 seems like a good way for you to keep at least some of that. If it were me, I'd let you bet your account balance on whatever you wanted. If you won, I'd cut you off and settle your account. If you lost, well all the better. That's how I'd run my book anyhow.

    On a little bit of a rant, one of my biggest gripes is how bonus rollover and withdraws aren't ever clearly vetted in the FAQ. There's hardly ever any examples and it's not exactly clear, by design I suppose. Well, good luck with your plays. Keep us updated.

  13. #13
    tehotu
    tehotu's Avatar Become A Pro!
    Join Date: 02-02-09
    Posts: 10

    Thanks fellas, I appreciate all your guys' help. Everything checks out according to what you guys have said regarding the usual conditions regarding the bonuses offered. I wish I hadn't been so green, otherwise I wouldn't have accepted the bonus in the 1st place. Perhaps the recording might've caught the rep not explicitly explaining everything properly, but I didn't want to make it an issue of semantics and draw any undue attention to myself. I just went with the flow, hoping that after I do make $4K worth of bets in the Sportsbook, I'll be able to bow out March 23rd without any problems.

    I do plan to go to Diamond, as I was told the limits on the craps table can be adjusted for me. I had wanted to raise the individual bet allowed to $1K. All the other books had lower limits, though none of them offered to raise them for me. I figure Diamond is reputable and won't try to mislead me - am I correct in thinking this? Otherwise, is there another book that might accept larger maximum bets at the craps table? Thanks for all your help and suggestions thus far guys!

    Aloha,
    tehotu

  14. #14
    HarleyRoadKing
    HarleyRoadKing's Avatar Become A Pro!
    Join Date: 01-07-09
    Posts: 199

    Quote Originally Posted by redatmosphere View Post
    I'm new to the forum, mostly hang out at the RX. However, I would tail mistermj in the NBA over there. I would play 8x$500. Worst case, you come out 2-6 but I think you're more likely to come out with 5 or 6 wins. His o/u's are 5-1 and he's got some nasty record on sides. Play them both.

    Also, be sure to clarify what counts towards rollover. The rules vary. Sometimes it's the lesser of the risk/win. Sometimes it's just the risk. Sometimes -200 ML bets don't count. Find out!

    Great advice Red. I've been tailing MJs NBA picks since December and have been winning consistently. I believe he is currently around 67% and is very selective on his releases, perhaps only one/two per day, sometimes no plays.. He also has his own site if you simply google MisterMJ, you will find it...

  15. #15
    gambleballs
    gambleballs's Avatar Become A Pro!
    Join Date: 10-15-07
    Posts: 466
    Betpoints: 739

    Why do 8 $500 bets if you don't want to take the risk in the sportsbook? Why not make 80 $50 bets or 200 $20 bets over a few days? You should end very close to where you started that way, as the higher number of decisions the lower your overall variance, just take a few days and bet all the NBA dogs on the point spreads and all the unders for a small amount until you meet the rollover.

  16. #16
    tehotu
    tehotu's Avatar Become A Pro!
    Join Date: 02-02-09
    Posts: 10

    Quote Originally Posted by gambleballs View Post
    Why do 8 $500 bets if you don't want to take the risk in the sportsbook? Why not make 80 $50 bets or 200 $20 bets over a few days? You should end very close to where you started that way, as the higher number of decisions the lower your overall variance, just take a few days and bet all the NBA dogs on the point spreads and all the unders for a small amount until you meet the rollover.
    I may end up doing that. Totally makes sense. May end up on the losing side, but the overall loss should be minimal. Thanks gambleballs, I will probably be lowering my bets significantly since I can't withdrawl anything till March 23rd anyways! Thanks again.

    Tehotu

  17. #17
    redatmosphere
    redatmosphere's Avatar Become A Pro!
    Join Date: 02-03-09
    Posts: 5

    You would've gone 2-0 with mistermj at the RX.

    Imma juss sayin...

  18. #18
    Keith Richard
    alive and well
    Keith Richard's Avatar SBR PRO
    Join Date: 07-06-06
    Posts: 1,520
    Betpoints: 4675

    " Maintaining" your account may possibly mean you need to be an active player and must place bets at regular intervals in the sportsbook up until your 60 day period is over. You need to ask about this also in my opinion.

  19. #19
    tehotu
    tehotu's Avatar Become A Pro!
    Join Date: 02-02-09
    Posts: 10

    Quote Originally Posted by redatmosphere View Post
    You would've gone 2-0 with mistermj at the RX.

    Imma juss sayin...
    On it bro, I started tailing on Tuesday at $500 a game. 2-1 and up $500 so far. But now I'm thinking, do I keep playing $500 games until my rollover is met with the chance that I could end up being down a couple games (having not played the season out in it's entirety)? I could end up being down $500 to $2500 now. But if I shrink my units down to say $100 a game, I'll have run my betting probably close to the end of my 60 wait period and have very little change my account, loss or profit. Maybe shrink the bets down now that I'm up $500? Or bet any larger on his PODs? Hmmmm, you're thoughts are welcome on this.

    Mistermj's computer picks are sure better than my wild guesses, that's for sure!

    Thanks for your help!

  20. #20
    tehotu
    tehotu's Avatar Become A Pro!
    Join Date: 02-02-09
    Posts: 10

    Quote Originally Posted by Keith Richard View Post
    " Maintaining" your account may possibly mean you need to be an active player and must place bets at regular intervals in the sportsbook up until your 60 day period is over. You need to ask about this also in my opinion.
    Thanks Keith, when I spoke with the Betus rep who gave me the bonus, I made sure to ask what this "maintaining" my account means, since I believed I read it in their T&Cs. She said it doesn't concern me. So again I asked, explicitly, "if I laid $4k worth of bets today in order to satisfy the rollover and didn't place another bet until March 23rd, would I still be able to request a payout?" Her reply was "yes" to which I basically said oh that's good because I just wanted to make sure that the maintenance clause of their T&C's wouldn't bar me from making a withdrawl later.

    Again, thanks for the heads up guys!

    Tehotu

  21. #21
    laxdjock
    Anyone but the SEC.
    laxdjock's Avatar Become A Pro!
    Join Date: 09-15-07
    Posts: 4,074
    Betpoints: 12

    I asked BetUS about rollover, time limits, etc....and everything seemed on the up and up, and then after they gave me the deposit info the CS tried to slip in that the rollover for MLB would be 12x.

    Quote Originally Posted by BetUS
    Linda ext.2414: Welcome to BetUS.com! How may I assist you?
    Me: I want to know what bonuses you have available for deposit, as I'm looking to wager on MLB.
    Linda ext.2414: How much are you planning to put in?
    Me: Probably $250 to start, as I am keeping my other $ at my other books at the moment.
    Linda ext.2414: If you deposit $300 or more I can give you 100% in freeplay bonus Me!
    Me: what's the rollover?
    Linda ext.2414: It comes with a 6x rollover and a 60 day stay in play.
    Me: i assume @ $300 that will cover ** fees for the transfer?
    Linda ext.2414: That is correct!
    Linda ext.2414: When you go to **, you'll ask for the Person-to-Person form. The minimum deposit is $300 and we'll cover the fees on anything over. I'm going to give you the receiver information in just one moment.
    Me: ok
    Linda ext.2414: Please send to:
    Linda ext.2414: NAME: ELENA SALCEDO BRIZUELA
    Linda ext.2414: Address: Managua, Nicaragua, NI
    Linda ext.2414: Let them know we will be collecting the funds in US$, and get back to me as soon as possible, that way I will apply the bonust at the same time as well.
    Me: do you offer reduced juice on MLB games? (day of, or otherwise)
    Linda ext.2414: We do not offer reduced juice on MLB, Me.
    Linda ext.2414: I just wanted to remind you that quarters, halves, props, casino, poker and racebook won't count towards the rollover. The bets that do count towards your rollover requirement are full game cash bets on football, hockey, basketball, golf and tennis majors, and soccer. Baseball wagers count as well, but as half action instead.
    Me: half action?
    Me: so it'd function as 12x if I bet on it?
    Linda ext.2414: Action refers to the lower amount between the risk and reward amount. For example, if you took a -110 line on football you would have to risk $110.00 to win $100.00, the lower amount is the action. In this example, the $100.00 would be the action that counts toward your rollover.
    Linda ext.2414: So on baseball bets, in the above example $50 will count towards your rollover.
    Me: so yes...it'd function as a 12x rollover since only 50% would count. So I'd need to bet through $3600 instead of $1800 if I bet strictly on baseball?
    Linda ext.2414: If you wager only on baseball, that is correct, to complete the rollover you will need bet that much.
    Me: ok. I think Im going to look elsewhere, as my other books wouldn't think of offering a 12x rollover on MLB
    Slimy indeed.

  22. #22
    spongerat
    spongerat's Avatar Become A Pro!
    Join Date: 10-01-08
    Posts: 2,023
    Betpoints: 96

    OP: the bonus system is normal, but there are ways around it completely

Top