A player deposited at Betfred (SBR rating B-). He made wagers in an attempt to earn a freeplay. The player was awarded the £50 freeplay promotion and won £1000 as a result.
BetFred then determined that the player did not qualify for the freeplay, because one of the player's prior bets was "non-qualifying" for the bonus. BetFred stated that the freeplay was awarded in error and that it overlooked that one of the wagers was the same as a wager already placed. The sportsbook removed the freeplay winnings from the player's account and has refused to speak with SBR on the matter.Bet £10 or more (excluding free bets) on your NEXT five bets (bets 2, 3 ,4 ,5 & 6) and you will receive an extra £50 free bet. Please note that all 5 individual bets must be £10 or more and placed on different selections in order to qualify for the second part of the free bet offer. Void bets do not qualify