[aca]

... mainly because it's last year BTP prize rollower money!
my target was transfer to my moneybookes balance but they disabled that way in the meantime!

I got offer that they will transfer my $600 to 5D for $100 fee!

If you guys judge that is fair deal I will agree!

Chat InformationPlease wait for a site operator to respond.

Chat InformationYou are now chatting with 'Zoe'

Zoe: Welcome to our Live Chat Department, my name is Zoe. How may I be of assistance?

aca: Hi Zoe!

Zoe: Hello Sir....

aca: I tried yesterday email help to cos@betdsi.com but they replied me that try live chat: Please contact customer service via chat so we can = assist you with your transfer request.

aca: I have issue with payout from DSI from the moment when you disable = moneybookers option!

aca: I deposited 200$ via moneybookers for last year SBR forum BTP contest and get few small cache praises and complete rollover! Now I have balance about $750! If you don't support MB yet I would like to transfer my amount to any sportsbook with support it (Pinnacle, The Greek, 5Dimes, etc) I get info from SBR forum member BetDSI Relations that is possible to perform b2b transfer to pinnacle! to. Hi suggested me that I can try official DSI customer support about that.

Zoe: I will be happy to help. May I first have your account number, please?

aca: my acc #:

Zoe: For security reasons, will you please confirm your password?

aca: You ask me to type my password?

Zoe: Please....

aca: not seem me as secure way but ok if you ask!

aca:

Zoe: Thank you very much for waiting!

aca: ok!

Zoe: As per management department, we are not doing money transfers to Pinnacle at this moment

Zoe: Oh, besides....

Zoe: We understand the reluctance of many of our customers to give away their password over the chat but I actually can see your password, all we need you to do is reconfirm it, as the only means to demonstrate that it is really you who is accessing your account information.

aca: it's ok

aca: any other sportsbook?

Zoe: Are you able to hold while I check on that for you?

aca: Yes not a problem!

Zoe: Thank you very much for waiting!

Zoe: We are allowed to transfer to the 2 books you mentioned before... 5Dimes and The Greek...

aca: I am interested to 5Dimes transfer if it's possible please!

Zoe: Sure...

Zoe: May I know the account#, owner's name and the amount to be transferred?

aca: transfer fee and time frame please?

Zoe: Transferred**

Zoe: May I know the amount?

Zoe: It will be in order to provide you the fee amount....

aca: my 5D aac #:

Zoe: Frame, as soon as possible, no longer than a day....

aca: its fine!

aca: my 5D aac #:

aca: amount $650

Zoe: Between $500 up to $5000 will be: $100 fee, do you agree?

aca: it is too much for me, near 20%

aca: I have about 1000 DSI betpoint is it worth something?

Zoe: Actually, betpoints to cover transfers, is not an option...

aca: fee under $500 is?

Zoe: The minimum amount to be transferred is $500

aca: Ok I will rethink about it again!

aca: maybe I try help at SBR forum!

aca: have a nice day and bye!

Zoe: You are very welcome. I am happy to assist.

Zoe: May I assist you with anything else?

aca: maybe next time! thanks and bye!

[BiGTonyHAHA]

its not fair... nothing is fair... giving your business to another book is not fair either too them. I mean what are other option do you have besides not taking the fee?

[bobbywaves]

Why would anyone pay an absurd $100 transfer fee, when you can withdraw at least once a month for free?

[stevenash]

^
This

[SBR Lou]

Hi Aca,

It seems you're only interested in a B2B transfer since you can't use MB. Those transfers involve fees. I'm not sure what you're asking bud. Do you think you shouldn't have to pay the fee that's in place for everyone?

[secretstash]

LoL ^ the word everyone here want mint

-stash

[BetDSI Relations]

aca,

Lou got my PM's turned on. I can assist as needed to get your payment out immeadiately. I can cover the options with you via PM.

Cheers,

BetDSI Relations

[BAUS]

Hi Aca,

It seems you're only interested in a B2B transfer since you can't use MB. Those transfers involve fees. I'm not sure what you're asking bud. Do you think you shouldn't have to pay the fee that's in place for everyone?

This is kind of a dick answer. I believe he is asking why DSI cannot accommodate a moneybookers payout request, when they were able to accept his moneybookers deposit.

Also, a $100 fee for a b2b transfer is outrageous.

DSI relations: why is Moneybookers no longer available in the cashier and when will it be back?

BAUS

[Monte]

Baus is correct, DSI are thieves. In small numbers (or maybe not for some players), just like BM.
Ofc some ppl here are too stupid to see this.

[BetDSI Relations]

Monte & Baus,

Our family of businesses responded responsibly with members post up funds after the url event occurred. In the face of such circumstances other businesses have not done so well, and for the ones who have not yet faced such circumstances it remains to be seen how they will respond. I think we have defined ourselves as anything but thieves as you suggest. That leads in to Baus's question in which it should be noted that moneybookers was available before the aforementioned occurance. I don't have an answer as to if or when it can or will be reinstated. That being said, we are committed to making sure you get paid upon request and will work with you on that end to do the best we can with the options we have available for use.

Cheers,

BetDSI Relations

[BAUS]

How come CRIS has Moneybookers and DSI doesn't?

BAUS

[aca]

Thanks for support, guys!

Actualy I don't know what is the occurred url event mentioned above, but I noticed that DSI have yet moneybookers logo on their frontpage!

I don't have issue because they disabled it! Their business and their rules! But because now I have additional $100 cost, about half of my deposited amount (SBR BTP contest fee)!

Thanks BetDSI Relations for contacted me finally and I hope that we will find some solution for me!

[aca]

Hi Aca, It seems you're only interested in a B2B transfer since you can't use MB. Those transfers involve fees. I'm not sure what you're asking bud. Do you think you shouldn't have to pay the fee that's in place for everyone?

You are correct! Because I never used b2b transfer I only want to check how usual is $100 fee for $600 transfer!
I had 6 years online betting experience and had only one case that sportsbook in meantime disable moneybookers support and in that case sportbetting.com wired me about 1k for two weeks without fee if I remember well!

[HellSpawn]

How come CRIS has Moneybookers and DSI doesn't?

BAUS

Although they are from the same Group they are managed by different administrations therefore they still remain being separate books from each other... another reason is that CRIS is non-US and DSI is US-enabled, I guess when they got seized MoneyBookers decided not to risk it and disabled DSI (because I noticed this since they got seized in June-July), but CRIS since it's not US it doesn't affect them... but then again that is my guess....

[Optional]

You are correct! Because I never used b2b transfer I only want to check how usual is $100 fee for $600 transfer!

Last time I asked The Greek had exactly the same terms. Min $500 with a $100 fee to send cash to 5D.

[Monte]

Although they are from the same Group they are managed by different administrations therefore they still remain being separate books from each other... another reason is that CRIS is non-US and DSI is US-enabled, I guess when they got seized MoneyBookers decided not to risk it and disabled DSI (because I noticed this since they got seized in June-July), but CRIS since it's not US it doesn't affect them... but then again that is my guess....

No, it is simply cos they are assholes.
I can't use Neteller for any of their books, and can use it with Pinny, the Greek and everyone else.
There is no excuse, besides that they just are assholes who don't care about what hassles the players have to go thru to get their money...be it fees or pressed out methods.

[HellSpawn]

No, it is simply cos they are assholes.
I can't use Neteller for any of their books, and can use it with Pinny, the Greek and everyone else.
There is no excuse, besides that they just are assholes who don't care about what hassles the players have to go thru to get their money...be it fees or pressed out methods.

That is why I prefer p2p transfers all the way

[BAUS]

Although they are from the same Group they are managed by different administrations therefore they still remain being separate books from each other... another reason is that CRIS is non-US and DSI is US-enabled, I guess when they got seized MoneyBookers decided not to risk it and disabled DSI (because I noticed this since they got seized in June-July), but CRIS since it's not US it doesn't affect them... but then again that is my guess....

This isn't why. And the DSI domain was seized in April.

BAUS

[HellSpawn]

This isn't why. And the DSI domain was seized in April.

BAUS

IDK why I remember it being on June - July but oh well... the point is that I did notice DSI disabled MB and Net***er around when they got seized since I used MB with them... now I only use p2p....

[durito]

This isn't why. And the DSI domain was seized in April.

BAUS

MB was disabled right after the DOJ incident, it has to be related.

[HellSpawn]

In any case, aca, I recommend you contact the DSI Relation guy, I've heard he is in fact a high management guy over at DSI, so if I'm right, he is your best chance right now

[juuso]

MB was disabled right after the DOJ incident, it has to be related.

Most likely.

I had my last MB withdrawal early May. Remember seeing MB disabled around last week of May when I was contemplating doing another one of those free weekly withdrawals they used to have. Ended up just taking a wire later, which did have a small, but reasonable fee. Now they've upped their minimum wire amount to $5,000 and fees have increased quite a bit too.

ACA, how about book2book transfer to BetCris? Cris still has moneybookers. DSI told me they could do it for free if I have completed 2 withdrawals with them earlier.There's probably some rollover clause on that and it's been a few months since I asked. Never got around doing the transfer, so I'm not aware of their current policies.

[HellSpawn]

Most likely.

I had my last MB withdrawal early May. Remember seeing MB disabled around last week of May when I was contemplating doing another one of those free weekly withdrawals they used to have. Ended up just taking a wire later, which did have a small, but reasonable fee. Now they've upped their minimum wire amount to $5,000 and fees have increased quite a bit too.

ACA, how about book2book transfer to BetCris? Cris still has moneybookers. DSI told me they could do it for free if I have completed 2 withdrawals with them earlier.There's probably some rollover clause on that and it's been a few months since I asked. Never got around doing the transfer, so I'm not aware of their current policies.

3 times rollover needed, same as account to account transfers