I found my old betjam acct and opened a Heritage acct.
I called Heritage before the weekend and told them I did not want any restrictions on my money and wanted no rollover or restrictions at all. They said make a ** deposit and they cover fees and nothing affects my money at all. I said so after the weekend I want my money how much would that cost. they said I get a free ** or ** payout every rolling 30 days.
I thought that was perfect.
So this weekend I risked 100% of my deposit AND the fees they covered. I could have lost it all.
I won so today I went to the payout screen and requested $600 and it said fees 0.00 for a total withdrawn amount of 600.00. I was very happy and planned to come here to brag and boast about the free payout.
Then I check my balance and not only did they charge me for the ** they took back the fees they covered from my deposit.
I thought it was a mistake but JJ said I will not get a penny back.
I asked them to make an exception and that we will have a future relationship but they won't budge.
Was thinking this was a poor way to start a relationship.