Two players waiting for over $35,000 from TradeBetX
Two players waiting for over $35,000 from TradeBetX (SBR rating C+)
TradeBetX, along with TradeSports (SBR rating C+) closed Friday, November 28th. Betting markets were closed on November 21st. The betting exchange websites stated that all players who did not request funds by November 28th would be contacted via email to arrange payment. Both players state they have sent numerous emails without a response in return. Players waiting for payment, or players who have had success redeeming funds, are asked to contact SBR. SBR is attempting to reach management on behalf of these players. TradeSports Inc. does not offer a working phone line.
TradeBetX (SBR rating C+) tells SBR that the betting exchange released payment to one of the owed players in early December but there may have been a problem with processing or check delivery. TradeBetX assures the player they will process a new withdrawal after waiting 10 days for the check cancellation process. TradeBetX blames the poor line of communication on listing a faulty email address on its website and is now asking players to use sister site, TradeSports, email Help@TradeSports.com. Following yesterday's report, three TradeSports users confirmed timely withdrawals. No new complaints have been received.
TradeSports has informed SBR that their help@tradesports.com email address has also been experiencing some recent intermittent problems. Players are advised to stay on top of their email box, if it's been a week and you have not heard back send another email.