[SBR Lou]

UPDATE: 5Dimes statement/instructions to affected players.

_______________

5Dimes confirms that payouts sent via a certain method on October 17th-18th encountered issues. The funds were sent again on 10/24, but to date haven't reached players bank accounts. The processor in question failed to confirm the status of the payouts this morning as expected.

5Dimes assures us that players are subject to a temporary inconvenience. The nature of the industry makes rendering payment via certain channels increasingly difficult each year, there's nothing to worry about. 5Dimes would make payment through an alternate method today if there wasn't a very strong possibility that players see the payouts hit their bank this week - thus being paid two times.

5Dimes will update us on when the batch of affected players receive payment.

[HedgeHog]

Approximately 10 complaint threads about 5-Dimes on this page alone. A+ really?

PS I like playing there, but no way are they A+. Try B+, seriously.

[tdog1986]

5Dimes confirms that payouts sent via a certain method on October 17th-18th encountered issues. The funds were sent again on 10/24, but to date haven't reached players bank accounts. The processor in question failed to confirm the status of the payouts this morning as expected.

5Dimes assures us that players are subject to a temporary inconvenience. The nature of the industry makes rendering payment via certain channels increasingly difficult each year, there's nothing to worry about. 5Dimes would make payment through an alternate method today if there wasn't a very strong possibility that players see the payouts hit their bank this week - thus being paid two times.

5Dimes will update us on when the batch of affected players receive payment.

Everyone who is affected,

I just got off a chat with Tony, we were talking for about 30 minutes. Both of us kept it clean and were trying to get to the bottom of it. Unfortunately, Tony is going to have the bite the bullet on this one in order to help the players out. The processor has 5dimes by the balls and Tony acknowledged that the processors can tell Tony whatever the hell they want and their isnt anything 5dimes can do about.

It seems like the processor has hit the road with the cash. 5dimes will fork the bill for the players affected, only thing is when is Tony going to make the decision to do it?

[teaserpleaser]

b+ is about right for 5dimes...maybe even B

[Lippsman]

Everyone who is affected,

I just got off a chat with Tony, we were talking for about 30 minutes. Both of us kept it clean and were trying to get to the bottom of it. Unfortunately, Tony is going to have the bite the bullet on this one in order to help the players out. The processor has 5dimes by the balls and Tony acknowledged that the processors can tell Tony whatever the hell they want and their isnt anything 5dimes can do about.

It seems like the processor has hit the road with the cash. 5dimes will fork the bill for the players affected, only thing is when is Tony going to make the decision to do it?

I don't think the processor has ran off with the money. I think they are having to play cat and mouse right now, just as a few other books are doing. 5dimes has been very lucky not to of had any major problems like other books. Dimes is solid and will come through. It just becomes more clear that we are really beating our heads against a wall at this point. Is it really worth all the trouble with online books now.

Well the goverment is getting exactly what it wants I guess. People being driven back to bars and corner bookies. Instead of taxing it and making some major bucks. Typical goverment thinking.

[thewolf]

Lou,

Isn't there by now the strong possibility that the money will not hit our bank accounts at all? I didn't get offered an alternative payment today. All I got is I may have to wait indefinitely and no one knows what happened to our money. I am starting to think I am beat. If They give me a couple ******** tomorrow, and I did get the *************** at a later date, I would have no problem giving that money back. I just want what I won. THeir credibility is going down the toilet every day. I do appreciate that you have been on top of this. SO thanks.

[SBR Lou]

Lou,

Isn't there by now the strong possibility that the money will not hit our bank accounts at all? I didn't get offered an alternative payment today.

If 5Dimes makes the determination that the en route payouts aren't going to be applied by the processing company, they'll immediately reach out to affected players to settle up. This situation pisses them off more than players because it's not the processor that takes the momentary PR hit - it's them.

THeir credibility is going down the toilet every day. I do appreciate that you have been on top of this. SO thanks.

The reason posters with 2011 join dates seem more perturbed than the forum veterans about the delay is because they're new to the game and don't understand the nature of processing. It's not possible to bat a thousand sending money to certain countries - but the first-rate sportsbooks like 5Dimes get pretty darn close. You don't have to take my word for that, just have a look through the recent SBR posters top sportsbook poll.

[cloverfield]

sources close to the case said months ago this is why Betjamaica finally decided to leave the U.S. market

Spiro and company got sick of the cat and mouse game with processors and it taking months to find a new one, only to have it disappear in a few weeks.

I fully believe that 5Dimes is being held by the balls and they have to work around it... sign of the times.

[Legions36]

How can u guys really worry about 5dimes not paying u, that is just beyond stupid. Also how can u guys not accept some kind of delays in these times, and not even all the times just only a small part of it. 5dimes has always paid me and i believe will always pay me.

[John Dough]

Thanks Lou, maybe those less informed will finally understand the difference b/t processor issues (which are largely beyond the control of the books) and a book not wanting or being able to pay its players.

Would love to see a follow-up update when 5Dimes has come to a resolution.

[macb]

these books need to keep it in house and just start sending cash

[Tech N9ne]

The processor is probably working with the FBI and dimed out Tony and his operation.

Only matter of time before 5dimes domain gets seized

[John Dough]

The processor is probably working with the FBI and dimed out Tony and his operation.

Only matter of time before 5dimes domain gets seized

Can we just have moronic posts like these deleted? They add nothing and create fear-mongering for those who don't know any better.

[Fang-Banger]

The processor is probably working with the FBI and dimed out Tony and his operation.

Only matter of time before 5dimes domain gets seized

[Fang-Banger]

Lou,

Isn't there by now the strong possibility that the money will not hit our bank accounts at all? I didn't get offered an alternative payment today. All I got is I may have to wait indefinitely and no one knows what happened to our money. I am starting to think I am beat. If They give me a couple **** tomorrow, and I did get the *************** at a later date, I would have no problem giving that money back. I just want what I won. THeir credibility is going down the toilet every day. I do appreciate that you have been on top of this. SO thanks.

stop being such a nervous tick already, i'm sick of reading your paranoid posts!

[thewolf]

I may be a 2011 poster and new to SBR, but been with 5 dimes for about 7 years, and this is the first time I've had a problem of this magnitude with 5dimes along with so many other people from sbr and covers. So yes, I am concerned a bit about getting stiffed. If the processor stole the money, and 5dimes eats it and still pays me, they would have a customer for life here. If they tell me to f--- off and it's not their fault, then they lose a customer for life here. That simple. I've been stiffed by another book 10 years ago for $4000, and had only 1 delay from 5dimes that lasted 7 days (wire). And as for Fang Banger, easy to post your bs when it's not your money. Lets see your do a withdrawl and wait 3 weeks with no indication of a happy conclusion. All I hear is, processing delay, wait, wait, wait.

[sideloaded]

thwolf, it happens either deal with it, quit gambling or move to vegas. No one wants to hear grown men crying about it.

[ngates815]

Just spoke to some lady on chat.


Didn't bother to ask when I should expect a payout.


But did ask if they could just credit my 5dimes account the 2300 payout that I requested.


They told me no. Because if I were to receive the payout and the 2300 credited back to the account, then they'd be in major trouble. I said ohh ok cool.


They also said that many people have received payments yesterday and today, I mentioned that it seems like I have not read that anyone has received any, that's why I asked for the credit back to my account. She said "well many people have"...I then asked her, well what if I don't receive a payout by Thursday, then can you credit back my account, she said no. Then I asked her when she will be able to credit back the account, and she said as soon as she gets an answer back from the processor, could be days and could be weeks.

I said, "so technically, my money could just be floating around out there for a couple months, and you guys would have no answer for me" She said YES.


I said cool.

ended chat.

[shari91]

Everyone who is affected,

I just got off a chat with Tony, we were talking for about 30 minutes. Both of us kept it clean and were trying to get to the bottom of it. Unfortunately, Tony is going to have the bite the bullet on this one in order to help the players out. The processor has 5dimes by the balls and Tony acknowledged that the processors can tell Tony whatever the hell they want and their isnt anything 5dimes can do about.

It seems like the processor has hit the road with the cash. 5dimes will fork the bill for the players affected, only thing is when is Tony going to make the decision to do it?

Do you happen to have the log saved of your chat with Tony?

[tdog1986]

Just spoke to some lady on chat.


Didn't bother to ask when I should expect a payout.


But did ask if they could just credit my 5dimes account the 2300 payout that I requested.


They told me no. Because if I were to receive the payout and the 2300 credited back to the account, then they'd be in major trouble. I said ohh ok cool.


They also said that many people have received payments yesterday and today, I mentioned that it seems like I have not read that anyone has received any, that's why I asked for the credit back to my account. She said "well many people have"...I then asked her, well what if I don't receive a payout by Thursday, then can you credit back my account, she said no. Then I asked her when she will be able to credit back the account, and she said as soon as she gets an answer back from the processor, could be days and could be weeks.

I said, "so technically, my money could just be floating around out there for a couple months, and you guys would have no answer for me" She said YES.


I said cool.

ended chat.

If you comprehend what the 5dimes CS is telling you, you would be able to see that she has conflicting stories.

1) She states that "many players" have rec'd their money by A,C,H,
2)Then she states they will have to wait on a answer from the processors, which they have not heard from at this time.

So what we have learned from this is that 5dimes is bullshitting its players with lies about what players have been paid. NOT ONE player has been paid by check or A,C,H, since the 17th and today it is 11/1/11. Still today, no answers and pure bullshit from 5dimes

[tdog1986]

Do you happen to have the log saved of your chat with Tony?

I didnt copy it because Tony and I kept our conversation clean. Like I said, Tony will be in this afternoon and if you ask him questions directly about the processors, he will admit that he has no idea what is going on with them and that they can be telling 5dimes whatever they want and it could be a lie.

Tony even asked me what I would do about it! 100% Truth, I havent lied about one post since I joined SBR. I told Tony to wait until next friday and if no funds are in the account pay the players. If you read my last few post since speaking with Tony you will tell that I have calmed down.

To all the players affected,

Tony is going to pay us so dont let this get to you anymore. The processors are lying to Tony and he is stating the lies to the players. He is being taken by the balls and he knows their is nothing he can do.

The only question is when will Tony decide enough is enough?

[noties]

players

ask 5dimes why they have no problems processing MONEYORDERS CASHIERS

CHECKS AND *************** DEPOSITS with lighting speed but when its time to

make payouts there is a long delay .

[Big 12 Expert]

5crimes is lying. Processor would know instantly if the funds went through or not it really is a joke.

[tdog1986]

5crimes is lying. Processor would know instantly if the funds went through or not it really is a joke.

Big 12 Expert- As someone who is involved with this every day, you are 100% absolutely correct. I almost know instantly whether the funds are going to hit the account of around 20,000+ people every week...ALMOST INSTANTLY, yet 5dimes and the processors need players to send in personal bank statements so they can go through them to see if the deposits have hit or not.


Also, I tried to do a W,U, withdrawal this morning and 5dimes is still making the affected players "pay" the fees for the payouts! Lying once again to its players.

5dime= Super Fast Deposits and Extremely Slow Payouts...Wonder why that is??? Hmmm

[caveira]

Well i request my 3 figures payout and received my money in less than 3 hours, everything great here.

[teaserpleaser]

Well i request my 3 figures payout and received my money in less than 3 hours, everything great here.

Method?

[korbal29]

non us players : is moneyhookers still fast as a cashout option?

[Fang-Banger]

I may be a 2011 poster and new to SBR, but been with 5 dimes for about 7 years, and this is the first time I've had a problem of this magnitude with 5dimes along with so many other people from sbr and covers. So yes, I am concerned a bit about getting stiffed. If the processor stole the money, and 5dimes eats it and still pays me, they would have a customer for life here. If they tell me to f--- off and it's not their fault, then they lose a customer for life here. That simple. I've been stiffed by another book 10 years ago for $4000, and had only 1 delay from 5dimes that lasted 7 days (wire). And as for Fang Banger, easy to post your bs when it's not your money. Lets see your do a withdrawl and wait 3 weeks with no indication of a happy conclusion. All I hear is, processing delay, wait, wait, wait.

thewolf-stop bellyaching. your money is lost in the virtual world forever. are you really counting on this money to feed your family or something?!

[yahoonino]

thwolf, it happens either deal with it, quit gambling or move to vegas. No one wants to hear grown men crying about it.

like it said ,,it not your money ,that why you talk trash ,,

[Fang-Banger]

thwolf, it happens either deal with it, quit gambling or move to vegas. No one wants to hear grown men crying about it.

[priskilla22]

I'll give 5dimes some credit. I've requested 5 payouts in the last 2 1/2 weeks. My one mistake was selecting the type of method that is currently severely delayed.

The method that starts with tire got to my account in 48 hours. I will use that one from now on.
The P2P method for the max was available in 24 hours. A+ here as well.
The method they need to ship using a courier got here in 3-4 business days. However, since they say the same processor is used with the severely delayed on and this one, I am very concerned about putting this one in my bank account, but I hope there are no problems.
Did another P2P - again, no problem.

So 4 out of 5 payouts have went smoothly. Assuming there is no problem depositing that other one that is linked to the processor having the problem.

But along with credit comes blame, 5dimes isn't handling this well. They need to put the money back in the account. Enough is enough.

[jmillionz]

Prisk im in the precise boat you are. 5 withdrawals. 4 went smooth. I actually received a ch*** yesterday. I hope it doesn't bounce. Deposited 2 last week and havent heard anything from the bank yet so im assuming they are good, which leads me to believe that if it's indeed the same processor there is some other issue other than them running off with the funds. What i do know is its pushing 3 weeks on this method we are all waiting on and its getting a bit ridiculous. There needs to be a resolution by weeks end cause its been too long already.

[jmillionz]

I just got off the phone with them and from what i was told by 2 different reps the ch*** processor is in fact NOT the same processor as the one experiencing these delays, which makes complete sense. Why would they be able to send ch*** in a timely fashion and not *** transactions. I was also told that they are fully expecting the transactions we are waiting on to hit our accounts in the next 24-48 hours. I know its hard to believe them at this point but i gotta give them the benefit of the doubt being they are a shop which is not known to steal or slow pay.

[firedawg]

If this wasnt an sbr book the rating would have droped long ago....... Too many issues at 5crimes plus tony is a complete cokk

[tdog1986]

I just got off the phone with them and from what i was told by 2 different reps the ch*** processor is in fact NOT the same processor as the one experiencing these delays, which makes complete sense. Why would they be able to send ch*** in a timely fashion and not *** transactions. I was also told that they are fully expecting the transactions we are waiting on to hit our accounts in the next 24-48 hours. I know its hard to believe them at this point but i gotta give them the benefit of the doubt being they are a shop which is not known to steal or slow pay.

Funny, because I just chatted with Rommel and he says they have heard nothing from the processors and that Tony will not be making a decision until next week! Screw 5dimes CS, they lie like crazy, go to Rommel or Tony and demand answers, THEN you will get the truth.