1. 10-23-11 11:32 AM #1
    pingi5
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    Matchbook.com access impossible

    I cannot access Matchbook.com this morning , Does anyone know why?
    It was up and running yesterday
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  2. 10-23-11 12:30 PM #2
    pingi5
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    Connectivity was restored around 1 PM, no response to my email, no explanation..... Very poor customer service
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  3. 10-23-11 01:55 PM #3
    the sink
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    It is down now and have been for 2hours
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  4. 10-23-11 02:52 PM #4
    the_situation
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    yea down for me also...any update SBR?
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  5. 10-23-11 02:55 PM #5
    pingi5
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    Down again, this is just pathetic
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  6. 10-23-11 04:27 PM #6
    BAUS
    Back on post review re: Optimal
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    They are probably getting DOS attacked. Site was working fine until 5 min prior to NFL kickoff.

    Not working for me either.

    BAUS
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  7. 10-23-11 05:16 PM #7
    Hareeba!
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    Where's MatchbookMike when you need him?
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  8. 10-23-11 05:25 PM #8
    FourLengthsClear
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    It is working on and off for me.

    One thing that I am finding concerning is that the Neteller withdrawal tab constantly times out (Moneybookers withdrawal is working and so is Neteller deposit). I asked what was going on yesterday, no response.
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  9. 10-23-11 05:32 PM #9
    nice1feds
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    Matchbook CS rep informed me that they are having a temporary issue with one of their servers and that it is being attended to.
    Last edited by nice1feds; 10-23-11 at 05:41 PM.
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  10. 10-23-11 05:35 PM #10
    MatchbookMike
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    Hi guys,

    We are aware of a number of customers having issues connecting to the site and our IT team are working to resolve them at the moment.

    The Matchbook site is not under a DOS attack and the vast majority of customers are able to access the site without any issues.

    We hope to have it resolved as soon as possible and we will post another update here once everything is back to normal.

    Thanks,

    Mike
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  11. 10-23-11 06:10 PM #11
    BAUS
    Back on post review re: Optimal
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    Not working for me for 6 consecutive hours now.

    BAUS
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  12. 10-23-11 07:08 PM #12
    MatchbookMike
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    Hi guys,

    Apologies for the inconvenience and that it took so long to resolve, but the Matchbook site should now be accessible for everyone again.

    You may need to clear your Cache and Cookies and reload the website. Details of how to do this can be found on the following pages:

    wikihow.com/Clear-Your-Browser's-Cache

    wikihow.com/Clear-Your-Browser's-Cookies

    Sorry again for the issues with the site today.

    - Mike
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  13. 10-23-11 07:16 PM #13
    lacoste
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    @Mike : When you planning to introduce a € currency?
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