After being forced to jump through many hoops and provide about 12 different documents in a process that took over a month (in the name of my security) I was pleased to get an email last week from host *** *** stating that my payout would be processed on October 18th. Well it was not so I emailed him back and did not receive any responses. Today I contacted chat and was told the payment was sent on October 17th and that I should check my MB account (thanks!). I requested the transaction number and was told by *** *** that that information is unavailable and I should wait a few days. Wow, they are not too concerned that I did not get the payment and will offer no evidence supporting thier claims. At best, this a slowpaying book with piss poor customer service reps who lie. I will continue to wait for my money.