1. #1
    Justin7
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    Odd Heritage rule

    3 Key Rule
    We have a 3 key rule that limits the number of times a single team can be selected. No single team can be used more than three times in any group of parlays. If used more than three times, the wagers will be deleted and funds returned to your account.

    From the plain reading of the rule, if you did a round-robin of 8 teams by 2s (or even 5 teams by 2s), all wagers would be voided.

    They should amend or fix this.

  2. #2
    gambleballs
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    Quote Originally Posted by Justin7 View Post
    3 Key Rule
    We have a 3 key rule that limits the number of times a single team can be selected. No single team can be used more than three times in any group of parlays. If used more than three times, the wagers will be deleted and funds returned to your account.

    From the plain reading of the rule, if you did a round-robin of 8 teams by 2s (or even 5 teams by 2s), all wagers would be voided.

    They should amend or fix this.
    Wow that's insane. No stipulation for limit bets or anything. I wonder how many $5 bets they voided this weekend if this rule is actually enforced

  3. #3
    wtt0315
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    Last week I had 4 parlays with phily in them phily was my one loss and I lost all 4 parlays because of them so if anyone had Their parlays voided I want a refund
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: tmuller02

  4. #4
    mtneer1212
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    Justin,

    I think this rule has to be intended to mean three keys at the max limit. I cannot imagine them having a problem with using a team in 10 different $50 parlays.

  5. #5
    Justin7
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    Quote Originally Posted by mtneer1212 View Post
    Justin,

    I think this rule has to be intended to mean three keys at the max limit. I cannot imagine them having a problem with using a team in 10 different $50 parlays.
    I agree that's what they were probably thinking, but that isn't what is written.

  6. #6
    Justin7
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    Quote Originally Posted by wtt0315 View Post
    Last week I had 4 parlays with phily in them phily was my one loss and I lost all 4 parlays because of them so if anyone had Their parlays voided I want a refund
    Maybe you should contact them, and request that they void all the parlays, since it violated their Key 3 rule.

  7. #7
    Fishhead
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    Quote Originally Posted by Justin7 View Post
    Maybe you should contact them, and request that they void all the parlays, since it violated their Key 3 rule.


    This has tremendous validity............agree.




    Damn, wish that I would have made my 17 teasers with JAX +7.5 at Heritage.........................

  8. #8
    RickySteve
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    Pretty common for a recreational book like this to have silly heavy-handed T&Cs.

  9. #9
    bachngocduong
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    Quote Originally Posted by wtt0315 View Post
    Last week I had 4 parlays with phily in them phily was my one loss and I lost all 4 parlays because of them so if anyone had Their parlays voided I want a refund
    ask the return your money lol good deal
    here the rule
    you can select any one team up to ONLY 3 times on your parlay and teaser combinations. Players, please keep a record of your team selections. If you select the same team (or total) in more than 3 parlays AND/OR Teasers, we can make ALL of your wagers involving that team or total a NO ACTION

  10. #10
    HedgeHog
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    Quote Originally Posted by Justin7 View Post
    3 Key Rule
    We have a 3 key rule that limits the number of times a single team can be selected. No single team can be used more than three times in any group of parlays. If used more than three times, the wagers will be deleted and funds returned to your account.

    From the plain reading of the rule, if you did a round-robin of 8 teams by 2s (or even 5 teams by 2s), all wagers would be voided.

    They should amend or fix this.
    Agreed. But....how difficult would it have been to contact them about this discrepancy, rather than starting a thread that's sure to initiate unfounded complaints? Have there been any issues about people getting their winning parlays canceled because of this (doubt it)?

    IMO, do a little due diligence first before starting a thread like this--it's your job, right? Pretend they're a sponsor Book.

  11. #11
    RickySteve
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    I'm still surprised no one complained when they retroactively reduced the parlay payouts from a -110 baseline to -108. Most of the suckers probably didn't even realize they got cheated.

  12. #12
    Aristocles
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    Quote Originally Posted by RickySteve View Post
    I'm still surprised no one complained when they retroactively reduced the parlay. . .
    How exactly would one arrive at this:

    "No one who complained about the above is a member at HeritageSports". You know, the “No S is P.” statement.

    Do you have access to the machinations of the entirety of their customer base?

  13. #13
    wrongturn
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    I am sure the 3 Key Rule is only intended to be used for covering their ass if they are exposed by someone circumventing the limit with parlays, similar to the catch-all rule like "We reserver the right to cancel bets for any error caused by blah blah...".

  14. #14
    Justin7
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    I spoke to Heritage. They confirmed that any round-robin with at least 5 selections violates this rule, and is void.

  15. #15
    HedgeHog
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    Quote Originally Posted by Justin7 View Post
    I spoke to Heritage. They confirmed that any round-robin with at least 5 selections violates this rule, and is void.
    How about disclosing the entire "conversation"? Did they also say that they don't use this rule to stiff clients? In fact, players that abuse this rule have been paid. Sure they were likely limited or had their accounts closed--but the fact is Heritage paid them.

    I also inquired about this rule today, and I was assured it is no way used to freeroll clients. Instead it's used to weed out syndicate players, which you can identify with, and others which try to circumvent the $1000 parlay/teaser rule by using the same teams over and over again.

    BTW, CRIS, an SBR sponsor, has a similar rule. You can't use the same key teams multiple times to circumvent their limits either. Why not start a thread about them too?
    Last edited by HedgeHog; 10-11-11 at 08:33 PM.

  16. #16
    Justin7
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    Quote Originally Posted by HedgeHog View Post
    How about disclosing the entire "conversation"? Did they also say that they don't use this rule to stiff clients? In fact, players that abuse this rule have been paid.

    I also inquired about this rule today, and I was assured it is no way used to freeroll clients. Instead it's used to weed out syndicate players, which you can identify with, and others which try to circumvent the $1000 parlay/teaser rule by using the same teams over and over again.

    BTW, bookmaker, an SBR sponsor, has a similar rule. You can't use the same key teams multiple times to circumvent their limits either. Why not start a thread about them too?
    Do you have a link to Bookmaker's rule?

  17. #17
    5mike5
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    total bush-leauge

  18. #18
    HedgeHog
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    Quote Originally Posted by Justin7 View Post
    Do you have a link to Bookmaker's rule?
    This is through a conversation I had with Bookmaker today. Max payout is capped at $150k, including using the same team(s) multiple times.

    Now how about disclosing the rest of your conversation with Heritage. Surely there was more to it than the limited amount you disclosed. Also, isn't it a fact they contacted you about this matter? Full disclosure would be refreshing.

  19. #19
    Justin7
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    Quote Originally Posted by HedgeHog View Post
    This is through a conversation I had with Bookmaker today. Max payout is capped at $150k, including using the same team(s) multiple times.

    Now how about disclosing the rest of your conversation with Heritage. Surely there was more to it than the limited amount you disclosed. Also, isn't it a fact they contacted you about this matter? Full disclosure would be refreshing.
    I wrote them an email. They did not respond. I went into live chat.

    05:39:16 PM [xxxxx] I have a question about your "rule of 3"
    05:39:25 PM [xxxxx] 3 key rule
    05:39:41 PM [xxxxx] it looks like any round robin with more than 4 teams will violate this rule
    05:39:49 PM [xxxxx] could you explain what this rule means?
    05:40:43 PM [Maria] one moment please
    -snip- (while waiting and getting transferred)
    05:56:21 PM [Cecilia] that rules stands
    05:56:37 PM [Cecilia] you are not able to put it in more than 3 parlays.
    05:56:59 PM [xxxxx] ok. So it is impossible to do a round-robin with 5 teams?
    05:57:08 PM [xxxxx] (which would put that team in 4 different parlays)
    05:58:46 PM [Cecilia] that is correct, you won't be able to make a 5 team round robin parlay.
    05:58:57 PM [Cecilia] the max times a team can appear it will be 3 times on a parlay
    05:59:02 PM [xxxxx] and if a player did, the wager would be voided?
    05:59:34 PM [Cecilia] will be void
    05:59:48 PM [xxxxx] Ok, thank you for the explanation. Have a good night.
    05:59:56 PM [Cecilia] same to you

  20. #20
    HedgeHog
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    Quote Originally Posted by Justin7 View Post
    I wrote them an email. They did not respond. I went into live chat.

    05:39:16 PM [xxxxx] I have a question about your "rule of 3"
    05:39:25 PM [xxxxx] 3 key rule
    05:39:41 PM [xxxxx] it looks like any round robin with more than 4 teams will violate this rule
    05:39:49 PM [xxxxx] could you explain what this rule means?
    05:40:43 PM [Maria] one moment please
    -snip- (while waiting and getting transferred)
    05:56:21 PM [Cecilia] that rules stands
    05:56:37 PM [Cecilia] you are not able to put it in more than 3 parlays.
    05:56:59 PM [xxxxx] ok. So it is impossible to do a round-robin with 5 teams?
    05:57:08 PM [xxxxx] (which would put that team in 4 different parlays)
    05:58:46 PM [Cecilia] that is correct, you won't be able to make a 5 team round robin parlay.
    05:58:57 PM [Cecilia] the max times a team can appear it will be 3 times on a parlay
    05:59:02 PM [xxxxx] and if a player did, the wager would be voided?
    05:59:34 PM [Cecilia] will be void
    05:59:48 PM [xxxxx] Ok, thank you for the explanation. Have a good night.
    05:59:56 PM [Cecilia] same to you
    Really, a chat clerk is your source? Try talking to someone higher up that knows how the rule is enforced. May I suggest asking for Mike next time?

  21. #21
    Justin7
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    I didn't cross examine Cecilia as to her position after I was transferred to her.

    Hedgehog, what's your stake in this? I find a crummy rule that has the potential for abuse. Heritage is flying upward, and might be an "SBR book" at some point. Why all the angst?

  22. #22
    RickySteve
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    Hearty elohel at the Bookmaker argument.

  23. #23
    HedgeHog
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    Quote Originally Posted by Justin7 View Post
    I didn't cross examine Cecilia as to her position after I was transferred to her.

    Hedgehog, what's your stake in this? I find a crummy rule that has the potential for abuse. Heritage is flying upward, and might be an "SBR book" at some point. Why all the angst?
    It is a poorly written rule and I suggested to Heritage they clarify it (and I believe they will). I have no stake as you call it, just tired of the Heritage bashing. I saw this thread as another thinly veiled attempt at just that, and if it was not your intent I apologize for going over the top. As I understand it, and correct me if I'm wrong, there are zero complaints against Heritage for enforcing the "three times max" rule.

  24. #24
    wrongturn
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    0 complains because the big bettors can't complain because the rule is clear, while small bettors won't notice such a thing.

  25. #25
    HedgeHog
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    Quote Originally Posted by wrongturn View Post
    0 complains because the big bettors can't complain because the rule is clear, while small bettors won't notice such a thing.
    Your point is taken. I agree with your earlier comment that it is an attempt to prevent betters from exploiting the $1000 per parlay/$100k max win rules (covering their ass as you put it). Small bettors will find no problem playing round robins. Big bettors may have their round robins canceled prior to game time, but in no way do I see Heritage freerolling clients after a large win.

  26. #26
    wrongturn
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    HH, I agree with you too. But J7 does have a valid point from complaint solver point of view. And as round-robiner, he ought to be concerned as well. Unfortunately if you ask to clarify, you will be told the rule is clear. But I am sure it won't be enforced if you bet small.

  27. #27
    Justin7
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    Selective enforcement. When is that fair?

  28. #28
    cyberinvestor
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    Quote Originally Posted by Justin7 View Post
    Selective enforcement. When is that fair?
    So does Bookmaker have a rule like this as well? Let's say I am a big bettor at Bookmaker and I want to do a $2,000 6 team Round Robin. If I go 6-0 would all my parlays be canceled? A 6 team round roubin would pay roughly $50,000 per parlay and a sweep would be over $300,000. Would Bookmaker accept and pay this wager or cancel it? Thanks for the time!

  29. #29
    HedgeHog
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    Quote Originally Posted by cyberinvestor View Post
    So does Bookmaker have a rule like this as well? Let's say I am a big bettor at Bookmaker and I want to do a $2,000 6 team Round Robin. If I go 6-0 would all my parlays be canceled? A 6 team round roubin would pay roughly $50,000 per parlay and a sweep would be over $300,000. Would Bookmaker accept and pay this wager or cancel it? Thanks for the time!
    That's a very good question. I know you would collect at least $150,000 as that it is their max per single parlay. I'm not sure if they would claim foul on the remaining $150,000 though.

  30. #30
    RickySteve
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    JustBet has the same rule. Bumhunters gonna bumhunt.

  31. #31
    scott235
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    Quote Originally Posted by HedgeHog View Post
    Agreed. But....how difficult would it have been to contact them about this discrepancy, rather than starting a thread that's sure to initiate unfounded complaints? Have there been any issues about people getting their winning parlays canceled because of this (doubt it)?

    IMO, do a little due diligence first before starting a thread like this--it's your job, right? Pretend they're a sponsor Book.
    PLEASE, no negative pub of any kind for any book where HHog is currently bonus whoring. In the future , please submit all posts to him for approval.

  32. #32
    BET THE HOOK
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    I think the rule is worded the way it is just for the day they get hammered by a certain game and need a way out.

  33. #33
    cyberinvestor
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    I REALLY would like someone here at SBR to comment on whether Bookmaker has the same rule as is the allegation above. It seems that has gotten awfully quiet. As a round robin player sometimes I put in a crazy round robin that would pay me a combined total OVER the $150,000 parlay max. Which if the max per parlay is $150,000 then I should be able to collect whatever provided that each parlay of the round robin pays under $150,000. However if bookmaker has this rule I could put in a round robin paying $400,000 and get it limited to $150,000 ONLY when I win and all those losing round robins are Bookmaker freerolls until I win one. I love Bookmaker and they are honest, fair, and secure, but I don't put anything past any book and would like Justin7 or someone else to get an official comment from Bookmaker.

  34. #34
    Justin7
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    Cyber,

    bookmaker does not have the same rule.

    They do limit the max payout on a single parlay to 150k. If you put in the exact same parlay (i.e. the same 8-team parlay twice for 1k each), that combination of parlays is capped at 150k.

    If you put in a round robin, each RR is unique. As long as each separate parlay in the RR pays out 150k or less, you're fine.

    Bookmaker's rules are posted here:
    http://bookmaker.eu/sportsbook-betting/rules.aspx

  35. #35
    HedgeHog
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    Quote Originally Posted by scott235 View Post
    PLEASE, no negative pub of any kind for any book where HHog is currently bonus whoring. In the future , please submit all posts to him for approval.
    I apologized to Justin for being such an A-Hole about this matter and fully agreed the Heritage parlay rule needs serious revision. So I no longer need an azz-wipe, appropriately named Scott, to clean up my mess.

    PS Any bonus I've ever gotten from any Book was earned through rolling it over.

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