Money recieved today 19 Dec 08After requesting a withdrawal on Saturday 13th of December 2008 to Netteller(because withdrawal to Moneybookers was not available) I am jet to receive my payment(now 18th of December 2008). Live chat only gives me the runaround and memberservices@betphoenix.com is unresponsive. This is not reflective of a SBR rating B sportsbook! The betphoenix service guarantee found at http://www.betphoenix.com/aboutus does not ring true with the service I have been receiving.From what live chat tels me they only process payouts from 9am to 1pm est Monday to Friday and that payouts take upto 48Hours, jet they promise "get fast payouts" and "same-day payouts". Live chat today told me my withdrawal will go through today, it has not, they also told me to contact them again tomorrow, when I will just be told that payouts gets processed 9am to 1pm Monday to Friday. How can Betphoenix just endlessly delay payouts?Betphoenix focuses on your favorite sporting events providing you a legal, safe and secure platform to assure maximum gambling entertainment whether on NFL, colleger football, horse racing, basketball, MLB baseball, hockey, NASCAR, boxing and more.
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Wednesday 10 December - Lost account ballance.