1. #1
    Shenlong
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    YouWin void (YouLost)

    Hello everyone

    I have placed my bet on Tennis match last night @ YOUWIN.com Y.H. LU vs Zopp 105€ on 1 to WIN (1,85)

    This morning I have logged on the site and saw that I won 194€...4€ placed (and lost) and then I have asked to withdraw 190€

    After some time (1 hour) I have got this e-mail:
    'Unfortunately, we have canceled your bet on Lu, Y-H vs Zopp, J as the price was incorrect.
    Please do not hesitate to contact us for any further assistance.
    Best regards,
    Irene'


    How,in the world,they have a right to cancel something I have already WON! Why did they not cancel it BEFORE the match started..are they waited to Zopp WIN?

    What with other players on their site who maybe played this match on bigger stake?? Why don't they AT LEAST pay us with their CURRENT odds (1,40 or something)?

    I asked them about this over e-mail and two times in a row I have got this e-mail:
    It is a decision taken by our Sports Department and it will not be changed.

    I have felt a bad taste in my mouth with this Sportbook

    Thanks for your time,bye everyone

  2. #2
    bigboydan
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    First off, Welcome to the SBRforum

    If you're betting into bad lines books will cancel and revert wagers because of it however, since YouWin (SBR Rated D+) is a Malta book I can't say it surprises me at all even if you were in the right. If you feel you are in need of some assistance with this matter please feel free to fill out a complaint form and one of my colleagues will inquire to them on your behalf sir.

  3. #3
    in play, run(s)
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    Do not bet obvious bad lines, period. Best and most unlikely case is, the book won't notice and pay you, but more often than not, it causes nothing but trouble.

    You could open a thread like this on about EVERY book out there, because most of them ocasionally have bad lines and will cancel any wagers on it.

  4. #4
    HeeeHAWWWW
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    This was 1.25 at 5dimes :-)

  5. #5
    Shenlong
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    It's OK that my game is voided but WHY DID THEY LET IT FINISH and then when I won and tried to withdraw,they simply cancel it

    That is not fair at all,they (once again must say this) haven't even paid me with current odds

    What if I have lost my bet,are you sure that they would cancel that bet?? Hell NO!

    They are classic robbers and I will post this on every forum I know grrrrr

    Feel free to ask me for evidence if you want,thanks for your time

    @bogboydan
    Thank you,I'll write a complain right now

  6. #6
    chemicalbrother
    Under the Influence
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    lol freerolled.

  7. #7
    Dirty Sanchez
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    Welcome to SBR! Never fukkin heard of ya pal

  8. #8
    Shenlong
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    Quote Originally Posted by Dirty Sanchez View Post
    Welcome to SBR! Never fukkin heard of ya pal
    Then feel free to avoid this thread

    I have make post this to warn everyone what's happening in YouWin bookie and I realy don't have a time to play with you,thanks

  9. #9
    Maniac
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    It does suck, but the fact that you tried to refund immediately after the bet was settled would have been a big red flag to them that you knew full-well that it was a mistake, and that you tried to take a shot.

    Yes to decide to void the bet after the game is a shitty thing to do on their part, but as someone said - if you bet into obvious bad lines then you give the book a chance to freeroll you like this if they are unscrupulous...

  10. #10
    meckis
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    bad line... every book would cancel such bets

  11. #11
    lukahh
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    bad line is treated this way everywhere.

    youwin has such a bad rating? D+ only? i used it often and had no idea it would be so bad. actually, always got prompt payout.

  12. #12
    LT Profits
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    Quote Originally Posted by meckis View Post
    bad line... every book would cancel such bets
    Quote Originally Posted by lukahh View Post
    bad line is treated this way everywhere.

    youwin has such a bad rating? D+ only? i used it often and had no idea it would be so bad. actually, always got prompt payout.
    Yes but most books would void the bet as soon as the bad line was recognized, not after the match. It seems both the OP and the book are wrong here, the OP for betting an obviously bad line and the book for freerolling.

  13. #13
    pjesnik24
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    Quote Originally Posted by LT Profits View Post
    Yes but most books would void the bet as soon as the bad line was recognized, not after the match. It seems both the OP and the book are wrong here, the OP for betting an obviously bad line and the book for freerolling.
    it is always like that, somebody tries the bad line and when they win it gets cancelled. and if they lose the bookies just keep the money. avoid betting on obvious bad lines and then you can avoid these kind of things. I mean, if everybody has the odds at 1.20-1.30 and youwin has it at 1.85 you really do not have to be Einstein to see that this is a bad line

  14. #14
    Roxxyfish
    finally i am on skype
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    dont play at such a shit book , one of the worst in the industry

  15. #15
    BranchDavidian
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    Quote Originally Posted by Dirty Sanchez View Post
    Welcome to SBR! Never fukkin heard of ya pal
    I have seen this type of post several times now, and I just don't get it. So it seems that only posters that you know are allowed to post? Absolutely no info added to the forum except that Mr. Sanchez is uninformed and thinks way too highly of himself. Thanks alot!
    Last edited by BranchDavidian; 09-19-11 at 09:47 AM.
    Nomination(s):
    This post was nominated 3 times . To view the nominated thread please click here. People who nominated: ThaddeusB, Naz18, and RGG

  16. #16
    Maniac
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    Thinking about it, I guess it is possible that the book were that incompetent that they didnt even notice that they had a wrong line up until the game had finished and then went to settle the market, only to suddenly wonder why they had taken a lot of money on it.

    Situations like that are always tricky, but if the game had already finished before they noticed then they should just swallow the loss, pay out, and give the linesmaker responsible for the mistake a kick up the backside so he takes more care in future !

  17. #17
    Champi
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    Quote Originally Posted by Shenlong View Post
    It's OK that my game is voided but
    Well you agree its a bad line-The case is resloved.
    Dont do this again when its obvious.
    The bookie is fair for now-very strict for documents,but pay.

  18. #18
    LT Profits
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    Quote Originally Posted by pjesnik24 View Post
    it is always like that, somebody tries the bad line and when they win it gets cancelled. and if they lose the bookies just keep the money. avoid betting on obvious bad lines and then you can avoid these kind of things. I mean, if everybody has the odds at 1.20-1.30 and youwin has it at 1.85 you really do not have to be Einstein to see that this is a bad line
    Wrong, top books cancel the bets early, some of them even before the match starts if they catch it in time.

  19. #19
    *Torches*
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    They cheated you big time!

  20. #20
    *Torches*
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    Quote Originally Posted by Roxxyfish View Post
    dont play at such a shit book , one of the worst in the industry
    Don't get suck up

  21. #21
    in play, run(s)
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    Yes, don't listen to him... Youwin are a good book, they're legit and they will pay you, they boot winners like most books do but otherwise they treat players fairly.

  22. #22
    lyubomir
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    Quote Originally Posted by pjesnik24 View Post
    it is always like that, somebody tries the bad line and when they win it gets cancelled
    but many people do it,may be sometimes the bookmaker don't see the error even after match.
    it's worth to try may be.

  23. #23
    Roxxyfish
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    Quote Originally Posted by in play, run(s) View Post
    Yes, don't listen to him... Youwin are a good book, they're legit and they will pay you, they boot winners like most books do but otherwise they treat players fairly.

  24. #24
    in play, run(s)
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    Why you laughing? Because of the "they boot winners" part? If you took that into account, 95% of all books would be F rated. So apart from that, any book that pays is a good book in my eyes.

    I have never read a justified complaint about Youwin in any forum (trying to freeroll a book and complain afterwards is certainly NOT one), and my own experience has been positive as well, that's all I can say.

  25. #25
    ThaWoj
    hope i dont wake up tomorrow
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    Quote Originally Posted by Dirty Sanchez View Post
    Welcome to SBR! Never fukkin heard of ya pal
    of course u never heard of him, because he just joined you fukkin idiot

  26. #26
    Shenlong
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    Thank you everyone for your posts ^^

    This situation on this Sportsbook is described like this:
    They will let you play 'incorrect odds' (!!) BUT:
    If you WIN your game will be VOID
    If you LOSE your money is LOST

    Think about,what is with the people who played on Jurgen ZOPP?? Did they cancel their bet? Hell NO!

    Complain is already sent to SBR administration,we must to fight against bookies like this :/

  27. #27
    in play, run(s)
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    How do you know they did not cancel bets on Jurgen Zopp? You suspect it, but where is your evidence?

    You tried to cheat Youwin by betting an obvious bad line, and you even admit you knew it was a bad line. That alone means you have absolutely no case here. So what do you expect?

  28. #28
    Shenlong
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    Quote Originally Posted by in play, run(s) View Post
    How do you know they did not cancel bets on Jurgen Zopp? You suspect it, but where is your evidence?

    You tried to cheat Youwin by betting an obvious bad line, and you even admit you knew it was a bad line. So what do you expect?
    My bet was placed 9h hours before the start event

    That is enough of time to cancel it I they wanned it + 3 hours after the match is over!! Am I right or not??

    We all know thet they easy can find incorrect odds in less than half hour but they still let us to play it!!

  29. #29
    in play, run(s)
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    I did not say YouWin's behavior is correct. But yours is neither. You admitted you tried to freeroll them, while you have no evidence about Youwin whether they were waiting for the match to finish to freeroll players. They might as well have discovered their line error too late, but this doesn't mean they have to pay players who bet on obvious bad lines. Bottom line is, never bet on obvious bad lines, this is why. Youwin will not pay you, and SBR will not get them to pay you either.

  30. #30
    Shenlong
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    Freeroll??? I have placed my 100€ bet and still had a chance to lose (!!) while they are fully protected because they can do what they want :/

    They pretended to not see the bad odds for 9 hours (maybe even more) because there is NO WAY they didn't notice this,NO WAY!!

    EDIT: They,at least, should pay us with current odds because the game was already finished
    Last edited by Shenlong; 09-19-11 at 02:50 PM.

  31. #31
    Tech N9ne
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    standard procedure

    You bet into a bad line and you knew it

  32. #32
    pjesnik24
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    Quote Originally Posted by lyubomir View Post
    but many people do it,may be sometimes the bookmaker don't see the error even after match.
    it's worth to try may be.
    many people do it and any serious bookmaker will spot the mistake and correct it before the game starts. However, as this is a shady businness many bookmakers waiti till the game ends to see if they will win the money or just void the bet. I really do not see how you can win in the long run even if they oversee something

  33. #33
    goldman40
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    just another book that don't care abouit it's players

  34. #34
    nenad
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    lol who is Y.H. LU vs Zopp ?

  35. #35
    Shenlong
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    Pa utakmica Nenade

    Tennis match,Chinese vs Estonian ^^

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