1. #1
    mighty maron
    USA Bra over 2.5
    mighty maron's Avatar Become A Pro!
    Join Date: 04-20-09
    Posts: 4,215
    Betpoints: 85

    5dimes Verification/Certification Nightmare...Lesson never use **

    I have made two ***** over the course of my time at 5dimes. 50 dollars each. Before the ** deposit I did a 625 book transfer to them. After the ** deposits, I did five or six ** deposits...Lost them all.


    Here is where it gets interesting. I get the lossback put into my account....less than 20 dollars. In the course of two to three days, thru poker and the casino I run it up over 1k. Happy Yes...

    I decide to make my first ever withdrawl from 5dimes using person to person (M-g). I get the verification request for the ** deposits that have cleared a long time ago.

    I send in images of Drivers Lic, ** back and front..., authoriztion form signed saying its mine I approve etc, and vechile registration from the state where I live with the address in it.

    Nope not good enough...I need to send the bank statements...HUH? It is internet only....not happy about disclosing my spending habits to them.

    5 dimes has enough id to verify that its me. They took my person to person and book to book transfers GLADLY enough. The Lossback was from a person to person transfer. This should be a happy time for me...never ran less than 20 dollars to over a K in two days. Six hours of fighting with verification/** department and more documents need to be sent in.

    Word to the wise.....

    1. Dont use ** for deposits at 5dimes....what a pain this is....digital camera...pics are over 250k in size and they say blurry.

    I have spent the morning and afternoon on this...I thought the hardest part of this would be winning money....Getting it looks to be much more difficult


    Happy day not anymore....just want this to end...if the money is stuck on the site then its monopoly money.
    Last edited by bigboydan; 09-15-11 at 01:05 PM. Reason: Removed CC info, no infraction levied

  2. #2
    PokerAndSports
    PokerAndSports's Avatar Become A Pro!
    Join Date: 08-03-11
    Posts: 16

    they are a monster pain in the ass

  3. #3
    BuckeyeT
    BuckeyeT's Avatar Become A Pro!
    Join Date: 03-14-11
    Posts: 591
    Betpoints: 85

    Thats the wonderful world of offshore betting.

    They dont give a shit how they GET your $$$, they dont ask for a peice of any kind of info to deposit...but when you win they want your 1st born child to get the withdrawal.

    Just how it is and we have to deal with it.

  4. #4
    Microphone
    The Voice of SBR
    Microphone's Avatar SBR PRO
    Join Date: 01-08-08
    Posts: 2,948
    Betpoints: 15709

    Quote Originally Posted by BuckeyeT View Post
    Thats the wonderful world of offshore betting.

    They dont give a shit how they GET your $$$, they dont ask for a peice of any kind of info to deposit...but when you win they want your 1st born child to get the withdrawal.

    Just how it is and we have to deal with it.

    And why is that????

  5. #5
    Fishhead
    Fishhead's Avatar SBR PRO
    Join Date: 08-11-05
    Posts: 40,178
    Betpoints: 11769

    Horrible customer service....................took me 5 weeks to get straight with them verification, correct address, check bouncing, etc, etc.


    TERRIBLE, BEWARE

  6. #6
    TheMoneyShot
    TheMoneyShot's Avatar Become A Pro!
    Join Date: 02-14-07
    Posts: 28,681
    Betpoints: 23701

    They have a rather stricter policy than most books. Like, jumping through hoops at times.

  7. #7
    Pete0
    --------------------
    Pete0's Avatar Become A Pro!
    Join Date: 04-09-10
    Posts: 3,849
    Betpoints: 106

    holy shit


    are u serious ??

    why are they an A+ book ??

    now i'm worried

  8. #8
    frostno98
    frostno98's Avatar Become A Pro!
    Join Date: 09-11-07
    Posts: 9,770
    Betpoints: 648

    Never had my balance enough to cash out from them. I'll stick to these regulars for me.

    DSI-Didn't even have to send documents when using a card for deposits that cleared already, to get payouts.

    Betpop/youwager-sent ID and authorization form once, and that was all she wrote.

    Play at either of these books if you want hassle free payouts, and both books pays within 5 days.

  9. #9
    Scooter
    Scooter's Avatar Become A Pro!
    Join Date: 01-15-07
    Posts: 1,159
    Betpoints: 2064

    "1. Dont use ** for deposits at 5dimes....".

    Does "**" start with a "w", an "m", or a "c"?

    (Hopefully not an "m").

  10. #10
    me-first
    me-first's Avatar Become A Pro!
    Join Date: 05-01-10
    Posts: 1,054
    Betpoints: 66

    That would have to be a c scooter..

  11. #11
    mighty maron
    USA Bra over 2.5
    mighty maron's Avatar Become A Pro!
    Join Date: 04-20-09
    Posts: 4,215
    Betpoints: 85

    I understand the need for verification of ones account. Multi-accounting for bonuses and other perks have been abused by the hordes.

    I can even understand the desire by the company to verify once a withdrawl is requested and not a deposit. I have dealt more with online poker sites but at those sites you wanted people to insta-deposit. People who really want to play will go thru the hoops; the casual player might not if verification was dictated when the deposit was made. As a poker player; the more money deposited by more players was better for everyone.

    SO coming back to 5dimes. I get hit with the verification process. It was not pretty as in length of time, the live chat conversations, nor the amount of documents one has to send in. Bank statments from the C. C was grating to me. I did not want to supply those; yet I wanted to enjoy some of my first cashout.

    I was fortunate enough to deal with someone via live chat from the verification department. I expressed my concerns and we hashed thru an odd agreement. The short of it is that I will not be able to use CC to deposit again because I will not supply all said documents. The impulse factor of a small reload I will not be able to do but the majority of my deposits were via person to person so be it.

    I am requesting the withdrawl again today because after all this was hammered out it was past 1pm and those withdrawl can not be reuqested after 1pm.

    I will update

  12. #12
    HedgeHog
    HedgeHog's Avatar SBR PRO
    Join Date: 09-11-07
    Posts: 10,116
    Betpoints: 16937

    That was a good compromise. GL, MM..

  13. #13
    SBR Lou
    SBR Lou's Avatar Become A Pro!
    Join Date: 08-02-07
    Posts: 37,863

    MM,

    When sending blurry or incomplete documents most sportsbooks wouldn't even allow you to continue till it was resolved; so it's good to hear 5Dimes was tolerant here.

  14. #14
    sideloaded
    staring into the abyss
    sideloaded's Avatar Become A Pro!
    Join Date: 08-21-10
    Posts: 7,561

    Quote Originally Posted by SBR Lou View Post
    MM, When sending blurry or incomplete documents most sportsbooks wouldn't even allow you to continue till it was resolved; so it's good to hear 5Dimes was tolerant here.
    lol what resolution is good enough?

  15. #15
    mighty maron
    USA Bra over 2.5
    mighty maron's Avatar Become A Pro!
    Join Date: 04-20-09
    Posts: 4,215
    Betpoints: 85

    Quote Originally Posted by SBR Lou View Post
    MM,

    When sending blurry or incomplete documents most sportsbooks wouldn't even allow you to continue till it was resolved; so it's good to hear 5Dimes was tolerant here.
    The Jpegs/gifs were over 200k in resolution each shot from a distance of one foot.


    I resent the documents twice...I think in the end they could read them because they had follow up questions on a change in address.


    My fault in this is that I did not do verification as soon as I used the CC. I was aware that other sites do this and that the larger sites usually do this.

  16. #16
    Pete0
    --------------------
    Pete0's Avatar Become A Pro!
    Join Date: 04-09-10
    Posts: 3,849
    Betpoints: 106

    Quote Originally Posted by mighty maron View Post
    The Jpegs/gifs were over 200k in resolution each shot from a distance of one foot. I resent the documents twice...I think in the end they could read them because they had follow up questions on a change in address. My fault in this is that I did not do verification as soon as I used the CC. I was aware that other sites do this and that the larger sites usually do this.
    I had a similar experience.. I've gotten different answers several times from diff. clerks.

    Sometimes they would outright like that they didnt receive any documents etc. or to resend it again and again .
    Even though the week before I've confirmed that they were recieved.

    Overall i find it to be somewhat shady - i dont think i will ever have a big enough balance there just in case.

  17. #17
    v1y
    v1y's Avatar Become A Pro!
    Join Date: 05-02-11
    Posts: 1,138
    Betpoints: 1633

    I deposited via cc and they required no information from me to withdraw. I must say I was very surprised.
    Last edited by v1y; 09-16-11 at 02:54 PM.

  18. #18
    sideloaded
    staring into the abyss
    sideloaded's Avatar Become A Pro!
    Join Date: 08-21-10
    Posts: 7,561

    Quote Originally Posted by mighty maron View Post
    The Jpegs/gifs were over 200k in resolution each shot from a distance of one foot.


    I resent the documents twice...I think in the end they could read them because they had follow up questions on a change in address.


    My fault in this is that I did not do verification as soon as I used the CC. I was aware that other sites do this and that the larger sites usually do this.
    only 100 megabyte tiff files at 2000X2000 are good enough for lou.

  19. #19
    Pew Pew
    Banned
    Pew Pew's Avatar Become A Pro!
    Join Date: 12-21-10
    Posts: 2,267

    I left 5dimes last week and will never look back. Happy with my new book

  20. #20
    doublek1229
    doublek1229's Avatar Become A Pro!
    Join Date: 03-31-10
    Posts: 93
    Betpoints: 4559

    5Dimes got me on this scam as well. I made 5 $100 deposits with a ** and on the 5th got my account up to $1600 and decided to cash out. They of course then told me I had to fill out all of the forms and send a copy of the ** both sides. I did that and they said it would be processed in the morning. The morning goes by and of course the money does not leave the account. I asked them why it didn't go through and they said I have to sign the **. I did that and tried again, and they told me information was missing from the form they sent. That pissed me off so badly I stupidly bet the money trying to double up and lost.

    Another victory for 5dimes... and the last time I will ever ever bet there.

  21. #21
    tad0matic
    tad0matic's Avatar Become A Pro!
    Join Date: 10-09-10
    Posts: 621
    Betpoints: 2027

    so the morale of the story is use moneygrams instead of plastic? I never used my cards anyway, scared some government prick may datamine me one day and sic the IRS on me.

  22. #22
    doublek1229
    doublek1229's Avatar Become A Pro!
    Join Date: 03-31-10
    Posts: 93
    Betpoints: 4559

    Quote Originally Posted by tad0matic View Post
    so the morale of the story is use moneygrams instead of plastic? I never used my cards anyway, scared some government prick may datamine me one day and sic the IRS on me.

    Absolutely yes. Don't let them get you sucked into the Plastic system. Much safer the other way.

  23. #23
    tjm313
    tjm313's Avatar Become A Pro!
    Join Date: 09-19-11
    Posts: 6

    Lost $540 over 2 days playing Blackjack at 5 dimes casinio...It seemed every time I would have 20 they dealer would pull a magic card for 21....feel like I got raped....additionally found out that that 21% rebate on casino losses is by request only, and since I did not request this promotion I dont get jack for my losses....hey 5 dimes why have a promotion you advertise on your web site that you have to request?? ...all my football winnings down the drain!! sportbook I rate an A but the casino is a D!![/color]

  24. #24
    tjm313
    tjm313's Avatar Become A Pro!
    Join Date: 09-19-11
    Posts: 6

    who is the new book? and how would you know if they are any better unless you asked for a payout?

  25. #25
    mighty maron
    USA Bra over 2.5
    mighty maron's Avatar Become A Pro!
    Join Date: 04-20-09
    Posts: 4,215
    Betpoints: 85

    Quote Originally Posted by tad0matic View Post
    so the morale of the story is use moneygrams instead of plastic? I never used my cards anyway, scared some government prick may datamine me one day and sic the IRS on me.
    Yeah the plastic has hoops to go thru. I love the 5dimes wagering options and hope to bet more with them

  26. #26
    Thurgood
    Thurgood's Avatar Become A Pro!
    Join Date: 08-17-11
    Posts: 767
    Betpoints: 274

    Legends > 5dimes

  27. #27
    Fishhead
    Fishhead's Avatar SBR PRO
    Join Date: 08-11-05
    Posts: 40,178
    Betpoints: 11769

    It's a shame how badly this shop has fallen over the past 6 months............

    Still a decent shop, but certainly not great.

  28. #28
    Pew Pew
    Banned
    Pew Pew's Avatar Become A Pro!
    Join Date: 12-21-10
    Posts: 2,267

    Quote Originally Posted by tjm313 View Post
    who is the new book? and how would you know if they are any better unless you asked for a payout?
    maybe cuz i 2.5x my initial deposit and tested out their payout process and received same day payout???

    fucck tony. i know he doesn't care that i/one customer left but it will add up eventually. what a e-mafia wannabe on livechat

  29. #29
    mtcook21
    mtcook21's Avatar Become A Pro!
    Join Date: 05-01-11
    Posts: 304

    has anyone used neteller to deposit or withdraw?? If so, how did it go?

  30. #30
    mtcook21
    mtcook21's Avatar Become A Pro!
    Join Date: 05-01-11
    Posts: 304

    Quote Originally Posted by mtcook21 View Post
    has anyone used neteller to deposit or withdraw?? If so, how did it go?
    Nevermind, just realized Neteller isn't available in the U.S.

  31. #31
    teaserpleaser
    teaserpleaser's Avatar Become A Pro!
    Join Date: 08-14-08
    Posts: 26,016

    Quote Originally Posted by Pew Pew View Post
    I left 5dimes last week and will never look back. Happy with my new book
    Please share the day i find a book better im out... Ps they got me like like 3 times at least with this little stall tactic... They have a number of little tricks they use.

  32. #32
    BarkingToad
    BarkingToad's Avatar SBR PRO
    Join Date: 08-31-08
    Posts: 5,851
    Betpoints: 19315

    Mighty Maron mentioned his withdrawal request was p2p. Can anyone explain why would a sportsbook need documentation for that type of withdrawal?

  33. #33
    mighty maron
    USA Bra over 2.5
    mighty maron's Avatar Become A Pro!
    Join Date: 04-20-09
    Posts: 4,215
    Betpoints: 85

    Quote Originally Posted by BarkingToad View Post
    Mighty Maron mentioned his withdrawal request was p2p. Can anyone explain why would a sportsbook need documentation for that type of withdrawal?
    A few of my past deposits were via plastic. I went busto a couple of times...the last few deposits were person to person. The winnings were on that deposit (p2p).

    It is clearly stated on their website that I had to do verification for plastic. In hindsight, I would never use plastic there but I most certainly would play there.

    I enjoyed the site greatly

  34. #34
    ThaWoj
    hope i dont wake up tomorrow
    ThaWoj's Avatar SBR PRO
    Join Date: 03-09-10
    Posts: 6,258
    Betpoints: 3579

    idk maybe i just got lucky but i only use plastic to deposit and when i went to cashout ~1500 via e.c.h.e.k. all they needed was a signed form

  35. #35
    chinoloco212
    chinoloco212's Avatar Become A Pro!
    Join Date: 03-24-11
    Posts: 1,095
    Betpoints: 91

    so If i do person to person from the beginning I shouldnt have a problem with the withdrawal process, cause I just made my first deposit today lol

12 Last
Top