i made my initial deposit via person to person to BOL last month. last night i requested my first payout of $2500 to be sent person to person. this morning i received an email response:
Thank you for your email regarding your payout request.
Upon reviewing your request I see that you made a deposit via CC. For security purposes we will require the following documentation prior to processing your withdrawal:
· Valid photographic identification
· A utility bill or bank statement dated within the last 3 months which confirms the address you have registered to your BOL account
For the quickest response please scan and send them by replying to this email. Alternatively you may fax them, including your BetOnline account number to 1-800-452-4701
I am pleased to tell you that your payout has been submitted for processing, but at this moment ** is experiencing some struggling due to availability with payouts amounts over $800.00, I understand that you want to pick up your funds soon, but we are letting you know this in case of a delay on the transaction of your funds .
i called BOL to tell them that my initial deposit was via cash person to person....NOT VIA CC. luckily, i still had the paperwork from when i sent the money and i used it for verifying the deposit. however, i was still asked to send documentation. so i went ahead and emailed a scan of my driver's license and a copy of my phone bill, and requested a payout in the amount of ONLY $800 so that there would be no delay. i called back to ask when should i be able to pick up the money. they told me it would be processed on monday....today is thursday
it just seems like they are making it harder to get your money.