Originally Posted by
Scooter
Things I don't like:
1) Emails from their cs are unsigned.
This is unprofessional at best.
I've never encountered this with any other book - or any company, for that matter.
2) They list many circumstances under which they state that they will seize player funds.
One of them is that the player must provide a working phone number.
If the phone number is not working, they have the right to seize funds.
Why do they need a working phone number?
Giving one's phone number to an offshore book has led to numerous posted complaints of customers being called by salesmen at all times of day and night.
The sportsbook will never call the customer for a cs issue - they'll send an email. But sportsbooks will have their salespeople call customers, to try to get deposits.
Rules such as this make me uncomfortable. I played at the Greek for years, and they never saw the need to make a list of all of the circumstances in which they will take players funds.
And I never provide a working phone number, for the reason mentioned above.
3) I want to be able to pull all of my funds out rapidly when the next (fairly inevitable) offshore crisis hits.
I can't do that with their withdrawal options (although they may have changed it - the last time I looked it was one 3k check per week). Why the limitation?
It also costs about 2% to withdraw via check by courier. Or more if one withdraws less than the max 3k/check.
4) Less betting options than the Greek.
5) Live cs for only 12 hours a day (unlike the Greek's prompt 24/7).
6) They don't respond to emails initially - it's taken me 2 emails to get a response on 2 occasions.
7) They don't send confirmation emails for withdrawals.
I emailed them and asked for a withdrawal, and asked to send me confirmation.
They never did.