1. 08-15-11 09:23 AM #1
    EASTCOAST EASY
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    Cs at legends rocks!!!!!

    Had an issue over the weekend with the web site at Legends. Sent a screen shot an a email to the cs dept. Gotta say i was totally impressed with the quick responce even thought on the tick it said low priority. Props to Legends for the quick asst.
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  2. 08-15-11 10:57 AM #2
    sdiamond8065
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    thats good to hear
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  3. 08-15-11 04:50 PM #3
    secretstash
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    Legends has some of the top customer service in the industry.. makes me feel like the betjamaica of the old

    -stash
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  4. 08-15-11 05:56 PM #4
    big joe 1212
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    Legends customer service has always been great!
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  5. 08-15-11 07:14 PM #5
    dark star
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    Never an issue with Legendz
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  6. 08-16-11 06:37 AM #6
    NotSoBad
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    Best CS in the industry. Do the right thing and they will do the same.
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  7. 08-16-11 07:21 AM #7
    korbal29
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    yeah but how fast do they pay ?
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  8. 08-16-11 07:32 AM #8
    Stumpage
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    Quote Originally Posted by korbal29 View Post
    yeah but how fast do they pay ?
    Well, a withdrawal by some methods, including Moneybookers, is guaranteed to be ready the same day according to their site. However, my Moneybookers withdrawal from yesterday morning, my first such transaction with Legends, has had zero movement thus far as the funds remain in my account. Was assured by CS that this was a temporary glitch and the situation will be rectified today. I'll update.....
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  9. 08-16-11 07:45 AM #9
    EASTCOAST EASY
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    Update

    Sounds great Stump, keep us updated as to your request. It will be of great interest to all on how they handle your situation.
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  10. 08-16-11 07:52 AM #10
    Stumpage
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    Will do Eastcoast...And as to your original post, the CS Rep was very quick to address my issue (via Live Chat), apologizing and explaining the situation.

    But yes, I'll post here as soon as the funds are received.....
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  11. 08-16-11 03:56 PM #11
    Stumpage
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    Quote Originally Posted by EASTCOAST EASY View Post
    Sounds great Stump, keep us updated as to your request. It will be of great interest to all on how they handle your situation.
    Moneybookers received.....Logged in at 4:00PM to see that there had been no progress on my withdrawal. Went on Live Chat and got a hold of "Jason", who is obviously the guy to talk to when you want something done. Apparently, he kicked ass in the payroll department and the funds were in my MB account 7 minutes later.....
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  12. 08-16-11 08:09 PM #12
    Border Gadgie
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    Waited 10 day for a payment to moneybookers and then had to complain, the next payment has again been over a week with live chat telling me it should be in maybe at the end of the week. $1000 max payout per week and then having to chase up every slow payment is not good enough for a supposed A+ rated book.
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  13. 08-16-11 08:19 PM #13
    blanda
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    Nice to hear...thanks for the tip...
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