1. #1
    SBR Lou
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    Legends performs software upgrade - downtime

    Legends (SBR rating A+) is undergoing a software upgrade. The Legends website will be taken down at approximately 10:00AM EDT while the upgrade takes place. Management tells SBR that they expect the entire process to take a few hours. Players will be unable to wager by phone during this time. The software upgrade will include new features like showing bettors the exact cents of their wagers without rounding.

  2. #2
    Bill Dozer
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    Bump

    BTW, they gave us the tour last month. If you are a Legends user, you'll be pretty happy with the new options.

  3. #3
    Extra Innings
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    Not to shit on your sponsors.....but if the upgrade is anything I experienced this morning you will not be happy. Customer service sucks as well

  4. #4
    jjgold
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    Book upgrades are rarely good

    They change homepage and some other minor stuff

    They rarely get a whole new interface

  5. #5
    Extra Innings
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    Quote Originally Posted by jjgold View Post
    Book upgrades are rarely good

    They change homepage and some other minor stuff

    They rarely get a whole new interface
    BetJamaica caliber customer service over chat. Going offline for an upgrade...not even allowing phone wagers

  6. #6
    dtp
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    For being an A+ book Legends doesnt seem top notch.

  7. #7
    SBR Lou
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    Legends tells us phone wagers are being accepted now.

  8. #8
    jstblaze
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    why so critical of a book like legends.

    you know exactly what you are going to get.

    if you dont like it play elsewhere. for a regular recreational ( 10 years of recreational betting) bettor who plays the majors US sports it is a good book.

  9. #9
    rosskimb
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    Thank you
    News appreciated

  10. #10
    NotSoBad
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    Quote Originally Posted by jstblaze View Post
    why so critical of a book like legends.

    you know exactly what you are going to get.

    if you dont like it play elsewhere. for a regular recreational ( 10 years of recreational betting) bettor who plays the majors US sports it is a good book.
    Agreed. Some prefer places like EZ Street.

  11. #11
    acarmelo1
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    Quote Originally Posted by NotSoBad View Post
    Agreed. Some prefer places like EZ Street.
    Or Bet911

  12. #12
    Iron City
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    Does anyone have any idea when the online wagering will be up?

  13. #13
    Extra Innings
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    Quote Originally Posted by jstblaze View Post
    why so critical of a book like legends.

    you know exactly what you are going to get.

    if you dont like it play elsewhere. for a regular recreational ( 10 years of recreational betting) bettor who plays the majors US sports it is a good book.
    Because they are A+ rated and recognized as having the "best" customer service in the industry. I welcome Legends to contact SBR for my account number so they can review my chat transcripts....like talking with a bunch of retards (2 minutes between each response or no response at all).

  14. #14
    SBR Lou
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    Quote Originally Posted by Iron City View Post
    Does anyone have any idea when the online wagering will be up?
    Legends mgt updated us a few minutes ago saying they're gunning for 7PM EDT.

  15. #15
    acarmelo1
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    Quote Originally Posted by Extra Innings View Post
    Because they are A+ rated and recognized as having the "best" customer service in the industry. I welcome Legends to contact SBR for my account number so they can review my chat transcripts....like talking with a bunch of retards (2 minutes between each response or no response at all).
    I guess they must be very busy right now, with the update an all. As long as they keep doing payouts even under this circumstances they deserve the A+.

    Other Books would had said "No payouts today due to System Update"

  16. #16
    Extra Innings
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    Quote Originally Posted by acarmelo1 View Post

    I guess they must be very busy right now, with the update an all. As long as they keep doing payouts even under this circumstances they deserve the A+.

    Other Books would had said "No payouts today due to System Update"
    This has been my experience over the last week. They are a good book in terms of taking wagers, deposits, and payouts but this is my experience. 3-4 chat attempts requesting bonus be credited to my account...each session took about 5-6 minutes with the operator(s) taking two minutes to respond to questions like:

    1. Hello
    2. Can you credit the "Imback" bonus to my account
    3. What are the rollover requirements?

  17. #17
    Iron City
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    Lou, Thank you

  18. #18
    dlew2k
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    Legends seem to be back on ....but .... I don't think they are quite ready just yet. or is just me?

  19. #19
    SBR Lou
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    Quote Originally Posted by dlew2k View Post
    Legends seem to be back on ....but .... I don't think they are quite ready just yet. or is just me?
    There's still some ironing out with the wagering system online. All should be back up and running by ~7PM EDT. We'll update if that time-frame changes.

  20. #20
    dlew2k
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    thank you... I need to lose some money.

  21. #21
    a4u2fear
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    yea, no lines, better be up soon.

  22. #22
    acarmelo1
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    Lines are up on the phone wagering

  23. #23
    sdiamond8065
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    legends is a quality book

  24. #24
    818z_finest
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    sorry to say this but legends is kinda trashy... i used them to get to PRO...their lines for dogs are a good 10-15c off...im honestly starting to prefer bodog again.... and thats saying something.... but their CS is kinda slow... overall a solid book but if you bet dogs alot like me and alot of prop and soccer bets not so much
    Last edited by 818z_finest; 07-18-11 at 05:13 PM. Reason: spelling

  25. #25
    818z_finest
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    lines are starting to slowly come up

  26. #26
    SBR Lou
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    The site is available for wagering now.

    The 'upcoming' feature is still being worked on, but you can choose leagues manually as normal. It's an intuitive new interface that will after some getting used to likely be considered a big upgrade from Legends clients. There are also video tutorials for the new interface.

  27. #27
    WeinketoWarrick
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    looks like they're still working on it to me but i definitely see where they're going as an upgrade...might have to get with them come football season if the end-result looks good

  28. #28
    DEP78
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    When I click on prior bets (yesterday, last week, etc) it comes back with "no chart". Hope that doesn't last long

  29. #29
    aca
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    sorry to hear that no more rounding on whole $! I have -108 line as ex ThePig player and because rounding I was able to get till -105.5 for small risk amounts! I'm not used too often but I had nice value, at this way!

    But Legends is great sportsbook anyway! Best of luck in their further business!

  30. #30
    Glitch
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    a few hours??? something doesnt add up here- i thought software updates took 2 weeks

  31. #31
    acarmelo1
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    Quote Originally Posted by Glitch View Post
    a few hours??? something doesnt add up here- i thought software updates took 2 weeks
    2 weeks seems like a lot of time though

  32. #32
    macchu
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    No event so far at Legends!!

  33. #33
    SBR Lou
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    Quote Originally Posted by macchu View Post
    No event so far at Legends!!
    The lines are there. You just have to click the sports leagues. 'Upcoming Events' tab isn't working.

  34. #34
    DEP78
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    Quote Originally Posted by DEP78 View Post
    When I click on prior bets (yesterday, last week, etc) it comes back with "no chart". Hope that doesn't last long
    Just checked yesterday's wagers -- they did list properly. That's good.

  35. #35
    Frogger
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    Not impressed

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