Didn't really see why SBR has SBG rated the lowest possible rating (next to an F). Read something about a 70:1 prop bet they weasled out of over 2 years ago, but other than that, what are the present day issues with them I wonder?
Never have been really fond of SBG because of the way they poach the loose change on wagers made. Sure it's only 50 cents here, 50 cents there, but all that change over the course of say one year adds up, doesn't it?
Why I use SBG is because they pay the person-to-person fees to deposit $50 or more, and have yet to find any other Book that does that. Find a lot that will pay the fee on depositing $500, or $300, or $200 even like at Betjm, but who else will pay the fee on $50 or $100?
The other reason why I use SBG is they offer a true dime line on MLB. Don't think U.S. players can get better than that online, can we?
So I deposited $50 lost, then $100 lost, then lost another $100, then $50 more and am in now for $300. With my last $50 deposit I got the balance over $400. Not talking big money here. Decided to get my $300 back, and requested a payout via ** which they charged me a $47 fee. Paying them $47 to send me $300, even though the person-to-person charges to deposit were only $9.
Don't we have the right to know (when paying them a whopping $47 payout fee to just send us $300), if you don't get the money in minutes, in hours, in days ... what the delay is? I clearly and specifically asked them a simple, direct question, "why in over 2 business days is the money still sitting in my account?"
Talk about evading the question, they dodged it up, down, sideways and anyway other than providing a simple, direct answer. I got responses like, "we process payouts in the order they're received." So naturally I asked, are you saying you have payout requests from 2 if not more business days ago that you've yet to process? What could possibly be the reason for that? Is it ...
A) SBGGLOBAL is bankrupt and doesn't have the money
B) SBGGLOBAL is mismanaged/understaffed and cannot handle the day's workload
C) SBGGLOBAL is implementing an intentional gaming industry stalling tactic
???
Now if the answer was 'B', I'd simply ask them based on the number of payout requests they have to process ahead of mine, how many more days do I have to wait. They should know exactly on what day my payout will be processed based on their queue, shouldn't they? They know EXACTLY the number of payout requests ahead of mine, and how many they can do daily, and with simple math can determine the timeframe for my request. Is that so difficult?
Basically at this point, SBGGLOBAL's payout policy appears to be we'll process your payout if and when we're good and ready to do so. Definitely not the type of Book we should be entrusting our action/$ to, is it? Charging me a $47 fee for a $300 payout, which I expect and accept as a same-day (or at worst next business day) processing, is I feel just them spitting in my face and insulting me when they won't tell me the day to expect to receive the paper. Mind you I opened the account with them over a year ago, have deposited flawlessly with them dozens of times, so there's no question on the integrity of my deposits which are all good funds.
No straight answer from SBGGLOBAL. No answer at all in fact, just the run-around. If they can't (or should I say if they won't) tell me when exactly they'll process my tiny $300 payout that I requested and am paying them $47 to do, use SBGGLOBAL at your own risk.
SBGGLOBAL's 'D-' SBR rating appears to be valid I'm afraid to say, based on my own personal and current experience.
If and when SBGGLOBAL can muster $300, and can employ someone to process it, and have implemented the stalling tactic long enough so they come to the point where they will actually pay me the money, I'll be sure to let you know. In the meantime, I plan to be here daily sharing all of their actions (or lack thereof) with the forum. Don't be mad with me SBGGLOBAL, as this is how you choose to operate, and so you need to take responsibility for your own actions. Just like when I lose a bet I place on your site, I take responsibility. Not an excuse in the world as to why you have failed to process a $300 payout in over 2 business days. Even if there was a power outage, you should have a generator, or a system failure, you should have a back-up. Not that they're saying the payout delay is a computer system issue or anything. Though that is my main gripe, they're just not saying anything.