What took so long for someone to do what i did here?
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info: You are now chatting with 'Monica'
Monica: Hello. How may I assist you today?
andrew: Hi, I need to speak to Tony for a minute please
Monica: Just a moment please
andrew: hello?
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info: You are now chatting with 'Tony'
Tony: how can I help you today?
andrew: hi Tony
andrew: hope you're well.
Tony: all is good
Tony: how are you?
andrew: fine, but actually i need to chat with youI'm really sick and tired of seeing 5dimes being bashed left and right on SBR. (I want the truth not inuendo or speculation).
andrew: take a moment to check my account and you'll see we haven't always seen eye to eye....
andrew: and you'll also probably see i am valued customer and enjoy doing business with you, right?
Tony: first off, don't really care about what is said by most of the people on SBR
Tony: all my customers are valued, just some are more valued than others
andrew: point taken
andrew: Regarding the Memorial Golf Tourney, I was both impressed with the attractive odds for the longshots you were offering, yet very troubled be the spector raised that these could be later called 'bad lines'.
andrew: I read though nine pages of posts and I don't recall anyone doing what i'm doing...talking directly to you
Tony: all the lines were correct
Tony: never bothered to read any posts
andrew: wonderful..so would you mind if I posted this response from you and save everyone alot of misunderstandings
Tony: what response is that?
andrew: Can you assure me that any posted lines for the Memorial Golf Tourney will be honored?
Tony: you name me a ticket number in question, and i'll check it
andrew: as well as any currently posted long shots, and players can bet into them with confidence that if they hit, 'bad line' won't be called, and they will be paid.
Tony: if a customer has any question to the validity of a line, always best to ask
Tony: as line errors can happen
Tony: most commonly an extra zero
andrew: since as you are aware your longshots often are aggressively priced, better than most books,
Tony: i am not making any "blanket promises" that "all is perfect"
Tony: anyone with a specific question regarding a ticket or a current offering should directly ask on livehelp
andrew: i understand that..really
Tony: costs nothing to ask
andrew: i think the general consensus is players want to have the confidence that they font need to double check every line they find to be a bargain..u understant that right?
Tony: and i'm not going to give a blanket answer of "all lines are good"
Tony: you understand that right?
andrew: can we agree that barrring an 'OBVIOUS' extra zero that compounds a payoff by a factor of 10x, your lines are honorable
Tony: i think that would be a fair assumption
Tony: and again, anything in doubt, always best to ask
Tony: costs nothing
Unfortunatley, at this point I hit a wrong key and the chat got reset. Take it for what it's worth, but I think it's worth noting how my question regarding an extra zero NOT BEING THE ISSUE was answered,