Hello
My name is Pedro and i am a frequent user of sportbooks. On march i start wagering on Cazapuestas and I deposited there 20€ by moneybookers. When I completed the wagering requirements I ordered a Withdraw of 53€ but after 3 days of requesting that payout the sportsbook went offline with the following message:
"We regret to inform you that for an indefinite period Royal Media NV’s services are disabled, we hope to revive soon all services, including Cazapuestas.com. For users who want to withdraw their balances available withdrawal methods are Moneybookers and bank transfer, apply for withdraw by sending their data to reintegros@cazapuestas.com and these will be processed as quickly as possible"
I have send several emails to reintegros@cazapuestas.com but until now I havent received any answer. It has passed almost 2 months since the first sent email.
What can i do? Can you help me please?
I am frightened that i wont see that money again..
Thank you
Pedro Barros