Don't get me wrong -- they mugged a lot of people on CPs. But on day to day trivial disputes, they handle them quickly and fairly. If it weren't for their history with voiding month-old correlated parlays, I might try them myself.
Their management has been working very well with SBR on random minor disputes. They respond punctually, and address the merits.
It reminds me a little of Dr. Jekyll and Mr. Hyde. I'd love to see them reverse their decision on CP confiscations someday.