Hi Everyone,
My name is Daniel and I am the Sports book Manager for BetonLive.com.
Our marketing department came across your post and I wanted to come in and explain a few things about the site and give you a little more information about the company.
Firstly our bonus, the initial bonus was not a mistake, we are and will be honouring anyone that got in during the 100€ deal at 3 times turnover and those that came in on the 5 times turnover deal as of last night. Our terms on the bonus were changed last night at 7pm. The 100€ bonus on 3 times turnover was live for two weeks and it was part of us launching the new site design.
I have been reading through some of the posts here and would like to address some of the questions and fears that people have in the hope that we can bring you back for more than just the good bonus. So here goes:
Touchbet are a business to business supplier for live soccer odds to some of the major betting exchanges. BetonLive.com is our consumer based website and offers exactly the same as what we offer to the exchanges, Live Soccer Betting and odds available 2 hours before the game.
We recently purchased another site which some of you seem aware of in BettingStar24.com to be able to offer odds on a number different sports as well as back up our existing live soccer activities. We were in no way responsible for the demise of Bettingstar24.com but we have paid out everyone that was owed to players prior to our taking over and we are now looking to the future of this site also.
We are regulated in Malta, alas there is nothing we can do about the reputation of other gaming operators who do not live up to what they promise under license in Malta. In this instance we can just ask you to give us a try which we know many of you already have and we hope that when you see what we have to offer you will continue to use the service and we will continue to satisfy where possible.
There was a question raised over our terms and conditions with regards to the "No refund of deposit will be given" phrase. This is to protect ourselves and our punters as it is with other sites offering a bonus. Should there be people signing up 10 times to abuse the bonus system then this would no doubt have a knock on effect to our business, so this is in our terms to ensure the safe keeping of our clients. If you are a legitimate user then you have no reason to worry.
I realised that someone had noticed that our odds were slightly better than that on another website, this will be the case most of the time, because we provide odds to others we can provide very competitive odds that we hope you will all enjoy.
Will our customer services get offended if you ask them if they are wearing a bikini, well no but be warned "he" may answer yes! We are glad you all seem to like Ami, she will be around every week to give match tips that are put together by our team so we hope you all subscribe to the videos on YouTube and enjoy.
We hope that this gives you a little more of an insight to our company and that you will give us the opportunity to prove that we are reliable and offering a good quality of service. We will be offering our regular players bonuses in the future so please make sure you check back to see what is available on a regular basis. Should you have any more questions or require an help then my team and I are more than happy to answer them here or via
support@betonlive.com.
Best regards
Daniel Åhlander
Sportsbook Manager
Betonlive.com
SBR Top-Rated Sportsbooks
www.betonlive.com
Originally Posted by APK
I came across this on another forum:
Reply With Quote
