Originally Posted by
Nicemove
I filed and official complaint with SBR and Lou did indeed tried his best to resolve the issue. The result was this: Lou contact them and Betphoenix promised to send me a free check with no cost. I was happy to hear the news and contacted BP to cashout. They said,"yea we can send you a the check free of charge. Howewer, that service is currently unavailalbe." Really? They not only lied to their customers about free cashouts, but they lied to SBR and Lou. What does it mean, "free cash out but currently unavailable?" I am going to eat the $51 cost to get my money out and be done with this headache. Meanwhile I will petition to have this site downgraded by SBR. I will post a thread about this. If you are one of the players out there that feel you have been mistreated by sportbooks please voice your opnion on this new thread. Let them know that we are not going to take BS from Sportsbooks.