[mikeyg]

Ok, so this will be kind of long, but a real good read for those of you who want to know how the service at Bodog is. Tis SHITTY


I don't play there to much anymore since i have been with SBR. I do however deposit usually every couple months(mostly to remind myself why i don't play there more often) Lines are up a little earlier now but the service is maybe one of the worst in the business.

So this is the story, i always in the past got cheques couriered when i withdrew. They now have a new option for me however (bank transfer) which is way easier than a cheque. So i sent them an email and they sent me back what i had to send them to make this happen and that is where the stupidity on their part began.

So i send them what they ask for and they send this email back

Dear Mr. ,

Thank you for contacting Bodog Financial Services.
We have received your email of the Bank Account Verification Form. The submitted information concerning your bank account is now verified.

Your information has been forwarded to the relevant department and you will be updated within the next 4-12 hours via your registered email address on file.
Best Regards,

Bodog Financial Services


Great i thinks to myself, done and done..... But wait ohoh. 4- 12 hours goes past so i send them another email and this is what i get


Dear Mr. ,

Thank you for contacting Bodog Customer Service.
We appreciate the time you took the write us and brought this concern. We fully understand that you were provided the time frame of 4-12 hours.

Please be advised that all documents being recieved by our Verifications Team will be reviewed within a maximum time frame of 24 hours depending on the volume of documents they are receiving. Once those documents were received and has been reviewed, you will then receive a notification through email. We do apologize for the confusion regarding the time frame previously provided. Please do check your email periodically in order for you to be updated regarding the status of the documents you submitted.
Should you require further assistance, please do not hesitate to contact us.

Best Regards,
Customer Service


So guess what my complaint is???

36 hours and counting and no email from them saying we are good to go and two emails to C.S have gone unanswered. Maybe they are hoping i will just keep betting and i will lose my money but this is brutal service and another reason why BODOG SUCKS

[Covy]

I used to think high of Bodog because they advertise really well, but once I see how their lines are slower and more inflated towards the favorite, I wonder how I even played thousands there when I would have gotten more bang for my buck elsewhere.

I am just like you, I rarely deposit there nowadays and am liking other books with quicker and lines with less juice

[mikeyg]

At hour 38 i get this reply

Dear Mr.

Thank you for contacting Bodog Financial Services.

We do regret the inconvenience caused due to this process.
The copies of your documentation has been sent to our Security Department and your account will be reviewed within the next 12-24 hours.

Once this verification process has been completed, you will be contacted via email with an update in regards your payout options.

Please be advised that we do value you as a long term customer and want to assure you that we are trying our best to have this information available to you.
Best Regards,

Bodog Financial Services


Apparently i must be a security threat now. All i wanted was a bank transfer... wish i could just go back to the couriered cheque. WOW

Talk about stall tactics. I told them i wouldn't make another bet until i can withdraw. They must think i only play with them(every 2 months) they are just hoping i will bet away my money so they don't have to pay

Bodog is getting ******* brutal

[fury]

That's exactly what they're hoping. Don't give in to those scumbags

[neverstoppers23]

Why don't you use any of the million other services bodog has out there instead of their *************** services. Go and use Mypayqline. i have been using it the past few months, they take master **** checks and it does the transactions instantly. Also, they only charge you 5 dollars per check request to withdrawal,

[LegitBet]

BOdog being bad is like Tony being a cranky old man and the sun setting the west.
It's the way it is And will always be.

[gridiron guru]

I was with BetJam for a while until their deposit method got wierd so i went back to bodog, I funded my account over the weekend with paylinque, and it went thru with no problem

[mikeyg]

I am not talking about funding dumb dumbs.

I am talking about WITHDRAWS

If it was just deposits, I wouldn't be depositing there if it was this hard.

I am talking about a different easier WITHDRAW method

[mikeyg]

Sorry, Not easier

Nothing is easier with Brutaldog

[katstale]

I noted in another thread this recent behavior by Bodog. The only reason its notable is that they used to be abt the fastest payout in the industry--by ewallet. An ewallet customer, who they had severely limited, was forced to sit thru a 3 day "review" before they paid him. I know this guy and he is no player. He would still be with them if not for this shabby treatment.

[mikeyg]

They emailed me two hours ago and told me it was done.


Went to withdraw.... No option

Emailed again

Now they tell me to call them to do it

These guys are fuking clowns

No wonder they are hated by so many

They just don't understand if this was 4-12 hours like they said and not (3 days now) then i may have played there more. Not now.....Not ever

[BodogBecky]

That's exactly what they're hoping. Don't give in to those scumbags

Everyone is most certainly entitled to their own opinion, but referring to any of the bodog licensees as "scumbags" is just not accurate. I have spent a lot of time with the head of every bodog brand licensee and have been good friends with Calvin for 6 years now- they are all good people without criminal records of any sort.

Regarding the payout process you are complaining of, the reason that all internet gaming companies need security checks prior to payouts is to ensure that nobody is inappropriately using the players cards for the initial deposit, ie identity theft. This means the security checks are primarily for the players protection- they are done at the payout stage for player convenience as during the deposit process most players are in a hurry to get a deposit in and start playing. Everyone in the industry uses basically the same method.

Thanks,
Becky

[mikeyg]

Becky.... Ur an IDIOT sometimes!!!!! Not a scumbag.... an Idiot


READ THE WHOLE FUKING POST before you comment

When you don't, you come accross as stupid as those c.s agents on live chat that answer every question out of a manual and sound robotic.

I have been with this SHITTY book for many years and have already had MANY MANY withdraws. They have already done their "security" stuff, years ago

This is blatant stall tactics no matter how you try and justify it. You should just read the OP complaint and not worry about anything else if your even going to bother to respond in MY post.

Who really gives two flying FUKS who you know or who you fuking blow. Calvin is as crooked as they come so you can **** off there to.

What they did to me the last three days (Been with them almost 3 years) is nothing but low handed, bush league "customer" service

Now if you respond READ everything or just FUK OFF!!!!!!

[mikeyg]

And don't act like you know about what "everyone in the industry" does.

Worry about who you rep and no others please. I have been with legends for a lot longer that your SHIT book and have NEVER had to jump threw any hoops like this bullshit. You and your group are clueless when it comes to customer service OR anything else for that matter. So please just don't bother us with things WE already know. It doesn't make you look smarter, it makes you look like a ******* robotic idiot

[BrianLaverty]

LOL @ crying over waiting 2 days for a security check.

If you need the money that quick, then don't gamble. You seem desperate...

[soxwin1917]

LOL @ crying over waiting 2 days for a security check.

If you need the money that quick, then don't gamble. You seem desperate...

Exactly what Brian said. Plus, what good does it do to call Becky an idiot? Seems to me she's the best one around at getting Bodog players help.

Here's hoping she doesn't help your whiny ass at all.

[mikeyg]

Your both ******* idiots to if you don't read the post.

It isn't about a security check.
It isn't about withdrawing money fast

IT IS ABOUT SHITTTY SERVICE!!

Why the fuk would I want Becky's help?

If you people cannot read an actual post and just jump on someone because you read one comment on a subject just because you want to stick up for a woman so she might think ur cool( probably because ur still virgins) then all the power to you

It doesn't change the fact that bodog and their service is shit and if you think I am to mean then go fuk yourselfs.

You two losers go stick ur nose up her ass some more and maybe she will give u a 10% bonus.

[Lint Pockets]

i think mikeyg needs to get on some prozac.

[mikeyg]

Quik recap in case u dont want to read the whole thing

I changed withdraw methods

They said it would take 4-12 hours

That expired

Then said no more than 24 hours

That expired

Then said another 12 hours. That expired

Then sent it to security for some reason and said 24 hours. That expired

Remember now girls I have had over 20 withdraws with them already and been a customer for three years

Finally they say it is done and the withdraw method has been re instated in my account.

I go to withdraw. It hasn't been

They tell me to call to withdraw.

Now tell me again this is just normal for bodog?

If it is or isn't. It is what I say. A shitty book with shitty service.

[mikeyg]

I like prozac.

It mixes well with my ritalin.

[vividjohn45]

id say if those are the facts mikey. then yeah they suck.

i'm just glad i live in vegas and don't have to put up with this.

--------

in all seriousness i usually consider money in offshore accounts, funny money. i do 98% of my gambling business in vegas. its the better choice. until the gov. changes its laws on financing offshore accounts.


----------------

if the government will change its stance. all the vegas casinos would become involved in internet gaming. there are already contracts for poker with full tilt and station casinos. if the law would ever change.

if sports betting would be legal. you could go online and wager with the MGM. station casinos. have internet sports wagering right now. for nevada residents. or by telephone. if a computer is not handy. i can place a wager with them (stations) from work, when i'm busy. and can't go to them.

-----------------

also. no disrespect to bodog becky. bodog is a better online book. but with all those betpoints you should visit the sbr store. and get urself something.

[HoulihansTX]

BoDog, BoDog Becky, and all things affiliated with BoDog is trash.

Play at the Greek, and never deal with garbage like this.

I live in Vegas, and know three pro gamblers. They all have used BoDog for what its worth. Bang their Dog lines until you get kicked out, and then move on.

Or you can do the smart thing, and have you and a friend both sign up. Then you guys set one account as a Dog, and the other as a fav account. Then when they switch up the lines on you, you guys swtich up the way you bet the accounts. Then you will both be kicked out after taken advantage of those crooks. Trust me I have dont it B4

[sharlataans]

BoDog, BoDog Becky, and all things affiliated with BoDog is trash.

Play at the Greek, and never deal with garbage like this.

I live in Vegas, and know three pro gamblers. They all have used BoDog for what its worth. Bang their Dog lines until you get kicked out, and then move on.

Or you can do the smart thing, and have you and a friend both sign up. Then you guys set one account as a Dog, and the other as a fav account. Then when they switch up the lines on you, you guys swtich up the way you bet the accounts. Then you will both be kicked out after taken advantage of those crooks. Trust me I have dont it B4

Can you elaborate about dog/fav accounts? Do I get better of their shitty odds?