1. 04-04-11 02:59 AM #1
    horja1
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    eurobet.com & coral.co.uk

    Signed up for a Coral acount, but I did not know that all their bonuses are only for UK residents ... after mailing them they told me I could sign up for an Eurobet acount (sister book),which ofc I did 4 days ago ... since then I sent 3 emails to Eurobet asking them about bonuses, required documents and other stuff and they responded only to my first email, 4 days ago ... no message from them for the past 3 days ... ofc, Coral is sending me messages almost everyday, but not Eurobet ...
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  2. 04-04-11 03:49 AM #2
    barcelonafc
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    they are a decent book, they pay!!!

    they have hundreds maybe thousands of shops on british high streets,

    they will limit ur arse off if u are even slightly talented though!!
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  3. 04-04-11 04:48 AM #3
    Ruifgalmeida
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    CS is not the best at Coral and Eurobet but they are decent books.
    Their bonus are normaly UK residents only, but I did get a small bonus of 20€ at Eurobet
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  4. 04-04-11 05:10 AM #4
    kostasgr
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    Coral and Eurobet is the same.Send anything they asked you to take a bonus.
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  5. 04-04-11 06:45 AM #5
    horja1
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    Quote Originally Posted by kostasgr View Post
    Coral and Eurobet is the same.Send anything they asked you to take a bonus.
    I will if necesary ... but Eurobet is not answering my emails .... until I hear anything from them I will not make my first deposit ...
    Last edited by horja1; 04-05-11 at 01:49 AM.
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  6. 04-04-11 07:10 AM #6
    begalvis
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    Nothing new. I took bonus from eurobet, registered, made first bet and nothing. I wrote letters, and only got answers after 6-7 days and got the same auto replies. I got tired so just wrote the last letter, that i am sick of them and tommorow if i dont see bonus in my account, i am going to write to SBR with all evidences. Next morning i found bonus in my account and a apologising letter. I think thats the way to dealing with them.
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  7. 04-05-11 01:44 AM #7
    horja1
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    I wrote Eurobet another email yesterday asking them if they will ever respond to my emails ... ofc no answer

    I am wondering how are they even getting new clients if they are not even bothering to answer? I mean, I signed up, not made a deposit yet, I would probably, but if they are not even answering to some general information requests I wonder if they will ever answer to emails regarding payments problems ...
    Last edited by horja1; 04-05-11 at 01:48 AM.
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  8. 04-05-11 01:29 PM #8
    zebras99
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    I heard as well about their extremely poor support.
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  9. 04-11-11 06:53 AM #9
    horja1
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    Eurobet loosers ... they have not answered my emails not even 10 days after I wrote to them ... should be downgraded to C at best for such a lousy CS
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  10. 04-11-11 07:05 AM #10
    antan80
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    i took a long time for me (about 2weeks) till eurobet verified my account.
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  11. 04-12-11 08:05 AM #11
    zebras99
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    They are VERY VERY VERY slow with emaills.
    Unless it's someting important.
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  12. 04-12-11 05:09 PM #12
    chance
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    Agree with everyone else. Customer service can be weird but they are a supper safe place to play and have unique betting prices at times.
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  13. 04-13-11 12:20 AM #13
    vill
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    They closed my account for about two weeks during verification process.
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  14. 04-13-11 05:34 AM #14
    horja1
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    Quote Originally Posted by zebras99 View Post
    They are VERY VERY VERY slow with emaills.
    Unless it's someting important.
    Responding to a new client's quoestions before making his first deposit sounds important to me ...

    They already passed the "very very slow" point .... they are in the "very lame" area now.
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  15. 04-14-11 01:11 AM #15
    horja1
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    well ... Eurobet finally sent me a message apologising for the delay and asking "What was your question again?" .... let's see how long it will take them to answer this time
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  16. 04-14-11 03:38 AM #16
    tommygun
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    serves you right for being a bonus whore
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  17. 04-14-11 06:09 AM #17
    horja1
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    actualy what I am most interested in is what documents will they require before the first withdrawal ...
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  18. 04-21-11 02:21 AM #18
    horja1
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    UPDATE

    2 weeks after my first email they reply to me apologisin for the late response and asking me: "What do you want to know?" (after I already sent a few messages about it).

    1 week later I receive a new email asking me if my questions are about Eurobet or about Coral ...

    3 days later they sent me a new email saying asking for documents to unblock my account (first time I heard it is blocked) and saying that I am not eligible for any bonus.

    ... so ... EUROBET is a very nic book ...
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