Dear Wauw user,
Due to the current international financial situation there’s nothing that indicates we’ll be able to sell our assets within the next couple of months. Consequently we’ve decided,
in agreement with LGA, to pay out 50% of users’ balances straight away.
There are a number of conditions that need to be met before qualifying for a 50% payout at this point in time though. Thus please be aware of the following:
1. Overall: Please have patience. We’ll handle withdrawal requests in the order we receive them and as fast as possible, but expect an overall increased processing period due to the number of withdrawal requests.
2. You’ll only be allowed to withdraw 50% of your balance if your balance totals at least 50€ - meaning the least possible payout for now is 25€.
3. Log in to your account and make a withdrawal request of exactly 50% of your balance giving relevant details for your preferred withdrawal method. If your withdrawal request is not exactly of 50% of your total balance the withdrawal request will be declined.
4. If you’ve made a deposit using a **** card within the last 6 months a withdrawal can only be made to that exact same **** card.
5. If you’ve made a deposit using a Master card within the last 6 months we’ll withhold an amount equal to the total amount deposited by Master card during the last 6 months, plus an amount of 40€ per credit card deposit during that period. This is necessary in order for us to protect ourselves against possible costs in relation to cancelled Master card deposits. Any funds over and above this amount can be withdrawn using bank, Moneybookers or Neteller immediately (as long as it doesn’t exceed 50% of your total balance).
We’re very sorry for the inconveniences brought on you by this, but hope you’ll understand that we’re doing everything possible in order to try and satisfy all involved parties in this difficult situation.
If you have any questions please write us at:
support@wauwgaming.com
Kind regards,
Wauw Gaming