1. #1
    Goatman
    Goatman's Avatar Become A Pro!
    Join Date: 06-27-17
    Posts: 166
    Betpoints: 264

    Problem Loading SBR Casino Games

    I've been getting an error message for the last few weeks every time I try to play SBR Casino games like Blackjack or Roulette. The message indicates that I must update my Flash software, but even after I do so, I still receive the same message. I have tried using different browsers and turning of my ad-blocker but nothing seems to resolve it. I recall having this issue over the summer as well, but it resolved itself after a few weeks. Is anyone else having this problem?

  2. #2
    SBR Genie
    SBR Genie's Avatar Become A Pro!
    Join Date: 11-20-14
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    Hi Goatman,

    I received the same message but after I update my Flash software it all loads fine.

    Can you please try clearing your cookies and cache?

  3. #3
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,760
    Betpoints: 9137

    Quote Originally Posted by Goatman View Post
    I've been getting an error message for the last few weeks every time I try to play SBR Casino games like Blackjack or Roulette. The message indicates that I must update my Flash software, but even after I do so, I still receive the same message. I have tried using different browsers and turning of my ad-blocker but nothing seems to resolve it. I recall having this issue over the summer as well, but it resolved itself after a few weeks. Is anyone else having this problem?
    Try looking for a small icon at the left side of the browser address bar that you can click to allow the flash player to work.

    It will only be there if approval is needed.

    Just a guess.

  4. #4
    Goatman
    Goatman's Avatar Become A Pro!
    Join Date: 06-27-17
    Posts: 166
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    Thank you both! I just needed to click to allow it, like Opti said. Problem solved.

  5. #5
    franklee168
    franklee168's Avatar SBR PRO
    Join Date: 03-06-11
    Posts: 5,522
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    Quote Originally Posted by Goatman View Post
    Thank you both! I just needed to click to allow it, like Opti said. Problem solved.
    Probably would have been better off not being able to load it. After a -40,000 balance, I wish it would have never loaded for me.

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