[texhooper]

I do have a theory though…

I think it took them longer than expected to do their stupid updates, and they’re getting a ton of feedback from people saying they’re gonna withdraw all their money as soon as they come back up. I’m thinking they’re good to go, but they’re gonna come back up as soon as the payout window for today (Friday) has closed. And they don’t process payouts over the weekend, they don’t even give you the option to put an order in, so that’ll let people cool off and get back to business.

I’m hoping it’s as simple as that at this point

[Buena Onda]

No telephone number-----well, there is a number, but it's an automated response saying "We're Sorry"


No Live Chat
No response to email

There is literally zero customer service.......NONE

[EVPlus]

I've been saying this for a while and it's worth repeating: Bookmaker.eu is simply NOT the book it used to be.

I still wager there but I keep the bankroll to a smaller amount. Think of it as a form of hedge; the sharp bettor must accept the fact that, at any given time, withdrawing funds or site issues can turn into a headache.

View bookmaker or any other book through the lens of 2021 - and not 2016.

[funnyb25]

IF they were going for good, I doubt they would be updating their "system down" screen. LoL

[Buena Onda]

And yet, still rated A+ book here........Of course, the ratings here are bought and paid for. It seems like they update these ratings about once a decade. Here SBR is telling you BM has some of the best customer service in the entire industry and lists all of these services that they no longer offer! Such a fukking scammed up cronyism joke.

[funnyb25]

Buena Onda fired up!

[Sea Turtle]

Does SBR ask anyone there when this stuff is going on?

[jjgold]

Very strange

[Buena Onda]

Buena Onda fired up!

You know what? I feel better now. I just needed to get that out of my system. Thank you for listening and I do apologize for being a crybaby.

Thank you!

[Sportfan99]

I've been saying this for a while and it's worth repeating: Bookmaker.eu is simply NOT the book it used to be.

I still wager there but I keep the bankroll to a smaller amount. Think of it as a form of hedge; the sharp bettor must accept the fact that, at any given time, withdrawing funds or site issues can turn into a headache.

View bookmaker or any other book through the lens of 2021 - and not 2016.

What books should the sharp bettor use?

[Snowden]

Aren't there supposed to be higher-ups that work for SBR that are supposed to be trying to figure this out for us? I know BM posted they would be having maintenance for a while, but the delays and lack of updates are EXTREMELY worrisome. I always see those Mods like Opti or whoever acting like god's gift to these books and preaching to all of us about their connections and knowledge of the inner working of these operations, yet when shit like this goes down it's total crickets from them except for the "They've been around forever and will be back" line. But the truth is, these fukking guys don't have any more ideas about what is going on than we do. They just love the fact that we suckle at their teats for information. I'm fukking pissed off too, not for the site being down, but the lack of transparency about it. FUKKED UP big time

This forum is a utter joke so good luck getting the clowns that work for the books to monitor the books.

[texhooper]

Does SBR ask anyone there when this stuff is going on?

No they don’t. It’s been made clear with two A-range books undergoing major changes/updates/“maintenance” within the last two months and they have zero information each time

[Runeblade]

Don't worry we will all get 10 betpoints for the inconvenience added to our BM accounts........

[EVPlus]

What books should the sharp bettor use?

I'm a bit reticent to give out the books I use because I don't want to come across as a shill.

If you study the Sportsbook & Industry subforum and learn to separate the degen trolls from the real players, you'll see a common denominator.

I also have Vegas books I use. There's been some good threads on that subject, again in this subforum.

Just keep in mind every book has its good and bad. For example, I have not experienced payout issues with Heritage. However, their older site was much more easier to navigate. Furthermore, they'll limit you quickly. It's just a trickle in my overall income stream.

And if that's not bad enough, there have been discussions about automatically giving people a 10% bonus - which requires multiple roll overs - without asking them. There's been a thread about that here as well. You can go to the triple horizontal bars at the upper left hand corner (next to the clock) -> go to "My Account" -> "Preferences -> and uncheck "Apply all eligible deposit bonuses..."

But still watch out for that dirty back-alley trick from Heritage just to make sure.

Once you have several outs, you can either put equal amounts in each book, or use a percentage-based method based on your level of trust. This is entirely up to you.

And always be sure to keep a certain percentage of your sports betting bankroll as cash. Liquidity is always a good idea.

[KiDBaZkiT]

No they don’t. It’s been made clear with two A-range books undergoing major changes/updates/“maintenance” within the last two months and they have zero information each time

Tex just get over the BaS debacle from a couple months ago, your still bitter and are forcing yourself to deal with the same situation with bookmaker. Bro BaS has become a good out. I have become very fond of them.

[Buena Onda]

Well I'm in.....although the site looks exactly the same. I couldn't care any less though, just happy it's up------for now.

[Runeblade]

BM back up

[KiDBaZkiT]

Glad I don’t have any money in there right now. Limited options, basic ass live menu that limits you to 2-300 a play way more often than not.

[RudyRuetigger]

let us know if you get a payout and how it goes



im coming back in the game next thursday

[funnyb25]

Same site. No changes

[jjgold]

Lol classic

[funnyb25]

They disabled the cashier page to prevent people from cashing out

[texhooper]

Alright we’ll everything seems the same. I’m fine with that.

Baz I check back at BAS every now and then to see what they’re up to. I’m glad you’re happy there but I’m not interested in posting up with them again right now. I’ve enjoyed Heritage and now bookmaker since then. But everything has its ups and downs and goals and opportunities and focus change all the time in this game so I could end up at BAS tomorrow for all I know. Happy without them for now though

[funnyb25]

Cashier page up. Cashouts galore!

[texhooper]

They disabled the cashier page to prevent people from cashing out

I would have too. Good for them. Bunch of idiots cashing out then coming right back after a day or two. Too much work to deal with for nothing

[texhooper]

Cashier page up. Cashouts galore!

Ha…their funeral!

[DontTailMe]

IF they were going for good, I doubt they would be updating their "system down" screen. LoL

Yeah, I'm not worried. We see this time and time again. Offshore sportsbooks simply don't invest much into their IT operations. Whenever they attempt a major upgrade or have some sort of IT problem, it always takes much longer than it should.

We should expect this by now.

[DontTailMe]

Not working for me. Getting 404 error.

[funnyb25]

Site still has the same glitches as before the 2 day maintenance. Nothing loading properly.

[NotJJGold]

WOW even a Slew post. Send Holy Bull my regards.

Site is obviously coming back up.

-Tony

[Eddy Munny]

Does anyone else notice their layout for "open bets" is different?

[Buena Onda]

I went to cashout page just to see and mine was down too. I went to live chat to ask why and the agent was a straight up passive aggressive azzhole. I didn't even ask about the delay, only asked why cashout wasn't available to me and got immediately defensive saying that the maintenance caused back ups w/ customer service yadda yadda. I said that's cool, but I don't care about that nor did I ask about that and I only wanted to know about my damn payout. He said he had to end the chat because of my language and ended the chat right then. I used the word DAMN. Not God Damn, not you fukking damn POS----no, just "Damn". I think they're going to have a very long night there.

[funnyb25]

Upgrade is junk per the norm

[texhooper]

Yeah it’s glitchier then it was! This is stupid. What exactly did they do

[dabears34ft]

Got my money out before 5pm!!! Thank God! Weekday Bookmaker, Weekend BetMGM!