Optional, can you tell me exactly how and what steps you find that link from the specific rules of the double up on the website? This is exactly my point. The steps to get to that link are nearly impossible.
I had actually sent you this on one of the attachments that never went through. I know they are there. My point/argument is they are unreasonable to find. I read the first link that you sent about the rules of the double up and there is no mention of any maximum wager or any specific bonus rules. Here is what I sent in my complaint form submission to SBR regarding the double up rules that you posted on your first rules listing (the double up):
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"There are two links on these rules. The first is to the wagering contribution chart, which I was not concerned about because I only planned to play slots and did not overly care about the playthrough requirements. The second link is to general rules and policies of
www.slots.lv. This is simply the home page. Trying to exercise due diligence, I found terms of service and clicked that. The terms of service are nine (screenshot) pages long. I read all of it and saw no mention of any specific bonus terms and conditions. Apparently, there is a “help” link at
very bottom of Section 6.4 (which is quite a long section as well) which links to specific bonus terms and conditions.
I believe this most important 20% max wager rule is hidden to an extent that it is unreasonable to expect a player to find it and therefore should not be held as the basis to withhold fair winnings. If I continued to play and lose, as was most likely, I would not have been given my money back.
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I ask you (and the members of the forum): is this a reasonable way to show the bonus terms and conditions? The way I played there was an excellent chance I would have lost and lost and never gotten ahead. The casino is freerolling by listing the rules in this manner.
Optional, I don't think your characterization of my complaint is fair. The link you provided to the specific rules is nearly impossible to find on the website. As above, it is not directly referenced at all on the rules and the only way to find it is to ready all the terms and conditions (9 pages) and INSIDE those terms (which are not linked anywhere on the double up or any other promo rules) then click 'help' at the very bottom of Section 6.4.
To continue their false advertising, this was brought to their attention at the beginning of June but yet there still is no link to bonus terms and conditions on the double up rules. Furthermore, two affiliate sites (kasinoking and thepogg) continue to clearly list no maximum wager for slots.lv on their website. An A+ casino/book not only contacts their affiliates when there are errors but certainly does not allow continual false advertising after it is brought to their attention. It is now two months since it was clearly brought to Slots.lv attention.