1. 06-15-12 07:12 AM #1
    robmpink
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    computer help needed

    I did a system restore yesterday to a week earlier. Now, I can't get windows to open. It says the program can't start because crypt32.dll is missing from your computer. Try reinstalling the program to fix the problem.

    I tried going through mode and it won't work either. Anyone know what to do?

    Ty
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  2. 06-15-12 07:25 AM #2
    mintpicks79
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    Try taking a baseball bat, smashing the living mother out of it. Then go to Bestbuy buy yourself a Mac, problem solved.
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    swordsandtequila gave mintpicks79 2 SBR Point(s) for this post.

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  3. 06-15-12 07:38 AM #3
    robmpink
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    Mint, I appreciate you thinking outside of the box.
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  4. 06-15-12 07:46 AM #4
    Let's Go Rangers
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    So can always "undo" a system restore
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  5. 06-15-12 07:47 AM #5
    robmpink
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    How, I can't get to the desktop or even start in safemode.
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  6. 06-15-12 07:50 AM #6
    stevenash
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    Quote Originally Posted by robmpink View Post
    I did a system restore yesterday to a week earlier. Now, I can't get windows to open. It says the program can't start because crypt32.dll is missing from your computer. Try reinstalling the program to fix the problem.

    I tried going through mode and it won't work either. Anyone know what to do?

    Ty
    More than likely you accidentally deleted crypt32.dll

    Go to the recycle bin and see if it's there.
    If it is, report back to this thread and I'll tell you how to restore
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  7. 06-15-12 07:50 AM #7
    DC SeanTaylor21
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    Maybe your hard drive has failed, reinstall windows as your last resort and if that does not work go to walmart/bestbuy and pick up a Hard drive.
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  8. 06-15-12 07:51 AM #8
    robmpink
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    I'm thinking I need to do something from the f2 or f12 or f8. I tried most on f8 and it shows the same thing about the crypt32.
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  9. 06-15-12 07:58 AM #9
    robmpink
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    I can't even get to the recycle bin.

    From what I'm reading others who did a system restore and picked a further restore point r having this issue.
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  10. 06-15-12 08:01 AM #10
    Let's Go Rangers
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    I know a moderator at another website that is a computer genius.

    He also posts here on occasion.

    I will email him and see if he can help.

    The guy owns a computer shop and is a wiz !!
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  11. 06-15-12 08:03 AM #11
    DC SeanTaylor21
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    Quote Originally Posted by robmpink View Post
    I'm thinking I need to do something from the f2 or f12 or f8. I tried most on f8 and it shows the same thing about the crypt32.
    F8 should take you into Safe Mode, F2/F12 will take you into your BIOS which you can't really do anything but find out if your hard drive is even being detected by your PC. Here is a link I found that could help you http://pcsupport.about.com/od/findby...sing-error.htm
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  12. 06-15-12 08:04 AM #12
    Vol_Bengal
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    Still have your Windows cd? If so, boot from it, re-install it (don't do a format) and it'll re-install the Windows directory on the computer...

    Take about 15-20 min tops, won't lose any of your documents, porn, etc. and windows will work correctly. Only thing you will have to do is run a system update after that to re-download all the updates that you've run since you've had the computer.
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  13. 06-15-12 08:05 AM #13
    DC SeanTaylor21
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    Another thing you could try is if you have your windows XP/7 CD, run that and there should be a repair option which will make sure your base files are intact and working correctly.
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  14. 06-15-12 08:52 AM #14
    Lippsman
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    Last two post nailed it. If you have XP you may be able to do a repair install. If you have Vista/7 you can do sort of a repair install. If you are handy at taking hard drives out, you can put your HD in another system and copy the missing file over and see if that helps.

    Give me a yell.
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  15. 06-15-12 11:07 AM #15
    robmpink
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    I have to look for the cd. I can't figure out any other way
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  16. 06-15-12 11:12 AM #16
    robmpink
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    If I don't have the disc, is their anything dell support can fix via the phone?
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  17. 06-15-12 11:15 AM #17
    TheMoneyShot
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    www.whatthetech.com

    Then click "forums"
    Find what you're looking for.

    Great.. FREE TECH SUPPORT.

    Problem is... you might have to wait 24 hours for a response for every post. But I've used them for the last 3 years. Just be patient. Very smart techs from all across the world on that website.
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  18. 06-15-12 05:24 PM #18
    Lippsman
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    You can always put the hard drive in a working computer and copy the files over.
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  19. 06-15-12 07:54 PM #19
    robmpink
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    I can't find the disc. The only option, I think. I have is taking it to a shop for $112 so they could erase and reinstall.
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  20. 06-15-12 08:16 PM #20
    RogueScholar
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    Rob, I'd be willing to bet that your problems stem from the fact that in between now and the date your restore point was created, the KB2607712 Security Update was applied. Here's how I'd go about resolving the problem.

    Go to this page and download the standalone file which applies the update:

    http://www.microsoft.com/en-us/downl....aspx?id=27244

    It's small enough to fit on an old 1.44MB floppy disk. Procure such a disk and copy the KB2607712 executable onto it, or you could even burn it to a CD. Boot your computer in Safe Mode then run the file and voila, your crypt32.dll will have been replaced and all registry entries that were pointing to it will be repaired.

    If you're unable to boot successfully into Safe Mode, go online and look for a copy of the Ultimate Boot CD and burn yourself a copy of that. It contains a program called PartedMagic which will allow you to back into your computer with limited functionality. Once it loads you'll be able to run the Security Update and all will be as it once was.
    Last edited by RogueScholar; 06-15-12 at 08:18 PM. Reason: Amplified my advice
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  21. 06-15-12 08:54 PM #21
    robmpink
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    Quote Originally Posted by RogueScholar View Post
    Rob, I'd be willing to bet that your problems stem from the fact that in between now and the date your restore point was created, the KB2607712 Security Update was applied. Here's how I'd go about resolving the problem.

    Go to this page and download the standalone file which applies the update:

    http://www.microsoft.com/en-us/downl....aspx?id=27244

    It's small enough to fit on an old 1.44MB floppy disk. Procure such a disk and copy the KB2607712 executable onto it, or you could even burn it to a CD. Boot your computer in Safe Mode then run the file and voila, your crypt32.dll will have been replaced and all registry entries that were pointing to it will be repaired.

    If you're unable to boot successfully into Safe Mode, go online and look for a copy of the Ultimate Boot CD and burn yourself a copy of that. It contains a program called PartedMagic which will allow you to back into your computer with limited functionality. Once it loads you'll be able to run the Security Update and all will be as it once was.
    RS, I will try this tomorrow. I will have to burn the thing as I can't get anywhere w/ my pc. For the 5th time, you are one of the most well spoken people here.
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  22. 06-16-12 11:07 AM #22
    robmpink
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    Quote Originally Posted by RogueScholar View Post
    Rob, I'd be willing to bet that your problems stem from the fact that in between now and the date your restore point was created, the KB2607712 Security Update was applied. Here's how I'd go about resolving the problem.

    Go to this page and download the standalone file which applies the update:

    http://www.microsoft.com/en-us/downl....aspx?id=27244

    It's small enough to fit on an old 1.44MB floppy disk. Procure such a disk and copy the KB2607712 executable onto it, or you could even burn it to a CD. Boot your computer in Safe Mode then run the file and voila, your crypt32.dll will have been replaced and all registry entries that were pointing to it will be repaired.

    If you're unable to boot successfully into Safe Mode, go online and look for a copy of the Ultimate Boot CD and burn yourself a copy of that. It contains a program called PartedMagic which will allow you to back into your computer with limited functionality. Once it loads you'll be able to run the Security Update and all will be as it once was.


    Is there a link for this ultimate boot cd? I'm searching, but don't know what is real or fake.
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  23. 06-16-12 11:08 AM #23
    robmpink
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    Quote Originally Posted by robmpink View Post
    Is there a link for this ultimate boot cd? I'm searching, but don't know what is real or fake.
    Nevermind, I think I found it as it mentions parted magic.
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  24. 06-16-12 11:16 AM #24
    robmpink
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    Ok, RS or anyone. I found the site. I have a blank cd-r memorix 52x 700mb/mo 80min cd that I would burn audio cd's with. Can anyone please let me know if this cd can be used to burn this and what I have to do next step by step? I promise when I could I will make it up to you points wise.

    Thanks,
    Rob
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  25. 06-16-12 01:31 PM #25
    Lookingtostart
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    Linux. I recommend Linux Mint with MATE. http://www.linuxmint.com/download.php

    Awaiting points.
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  26. 06-16-12 07:17 PM #26
    RogueScholar
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    Hi Rob,

    Sorry for making you wait all day, I shut down a hotel lounge last night and just now returned to a level of functioning which permits me to give advice worth taking.

    Can you post the basic details of your system? (Operating System, processor, presence of floppy, CD and DVD drives, and whether or not you can boot it from a USB flash drive) Once I read it I'll make a step-by-step for you tonight. I'm not allowed to give or receive points, but if you'd make a St. Jude's donation in my name should we get your computer back up and running, I'll consider us even.

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  27. 06-16-12 08:06 PM #27
    robmpink
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    it is a dell inspiron with a cd, no floppy disk.
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  28. 06-17-12 12:35 AM #28
    RogueScholar
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    And the Operating System?
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  29. 06-17-12 12:18 PM #29
    Trident
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    This will walk you through it and fix your problem.

    http://www.crypt32dllerrorfix.com/
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    robmpink gave Trident 50 SBR Point(s) for this post.

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  30. 07-03-12 05:42 PM #30
    robmpink
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    Quote Originally Posted by Trident View Post
    This will walk you through it and fix your problem.

    http://www.crypt32dllerrorfix.com/
    Somehow w/ your instructions I was able to work through it. Thanks for taking the time to assist. I didn't check back until today and tried the link.
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