I think their coffee is way overrated and overpriced. I think people who go there are too lazy to seek out the better, smaller coffee shops in town especially those that live in big cities.
I think most people who go there are annoying fukks who like to make a fukking spectacle of themselves. Anyone who says shit like "I'll have a half caf decaf skim double shot latte light on the foam" are total jerkoffs.
These people are in love with mental masturbation. They can't get enough of it.
And if you are the unfortunate victim of being caught standing behind one of these jerkoffs, waiting in line, you can't help but feel like taking their order as soon as it comes out, and take a giant shit in it.
I go to Einsteins Bagles on Saturday mornings. Regular people. Sometimes its quite (I get there around 7). No one trying to show off or look at me mentality. No fuks on facebook blogging their life. Just extremely hot coffee and good bagels. Read the wsj for a bit and leave.