1. #1
    Deuce
    Eddie Mush
    Deuce's Avatar Become A Pro!
    Join Date: 01-12-08
    Posts: 29,843
    Betpoints: 3519

    Question about the purchase of a service/product...

    Let's say I purchase a product for $200 a year. That product is outlined as to specifically what you're getting, what the product offers, etc. Then lets say that within the year that service and product changes a little here and a little there. The product isn't "working" for ownership and they are losing their rooster. So now the product you paid for is quite different than what you're receiving but the only thing those who in control of the product can do is fart, give the jerk off motion, sniffle, shrug, give you the dumb stare, what is that customer able to do? How can a product be altered so significantly when it wasn't what you paid for? Is that right? Business as usual though on all fronts.

    In my eyes, if you want to change the product itself or change pricing or rules, etc, you do so at the end of the first anniversary of the product so it is fair to all of those that paid for the service. Maybe my logic is flawed?


  2. #2
    SoV
    "Why always me"
    SoV's Avatar Become A Pro!
    Join Date: 03-21-10
    Posts: 6,420

    They offer things as a part of the new package, and fail to fulfill them. What kind of brokedikks do that?

  3. #3
    Tech N9ne
    Tech N9ne's Avatar Become A Pro!
    Join Date: 06-24-11
    Posts: 5,366

    Sounds alot like the SBR Pro program

  4. #4
    spankie
    Long Live Rodney!
    spankie's Avatar Become A Pro!
    Join Date: 02-10-11
    Posts: 9,992

    Nice logic.

    I agree. Shits fukt. Will not be renewing here.

    Down the shitter.

  5. #5
    Bo$$ Bet$
    Bo$$ Bet$'s Avatar Become A Pro!
    Join Date: 07-08-10
    Posts: 3,062

    Quote Originally Posted by spankie View Post
    Nice logic.

    I agree. Shits fukt. Will not be renewing here.

    Down the shitter.
    Doesn't matter they still get a % if u use ur same book and account that u originally signed up through but keeping u around is still +++EV for them

    And deucer did u read the fine print? U know that shit in small words at the bottom that no one EVER reads and signs anyway?

  6. #6
    Deuce
    Eddie Mush
    Deuce's Avatar Become A Pro!
    Join Date: 01-12-08
    Posts: 29,843
    Betpoints: 3519

    Business as usual. Compensate those who paid for the product in other areas. I realize you ran into legal issues with freeplays but to be honest 80% signed up for that reason and now are stuck with their cocks in their hands.

  7. #7
    SoV
    "Why always me"
    SoV's Avatar Become A Pro!
    Join Date: 03-21-10
    Posts: 6,420

    Nah, too many freeplays were taken and it wasn't financially viable.

  8. #8
    spankie
    Long Live Rodney!
    spankie's Avatar Become A Pro!
    Join Date: 02-10-11
    Posts: 9,992

    Quote Originally Posted by Bo$$ Bet$ View Post
    Doesn't matter they still get a % if u use ur same book and account that u originally signed up through but keeping u around is still +++EV for them

    And deucer did u read the fine print? U know that shit in small words at the bottom that no one EVER reads and signs anyway?
    I don't need any of these books.

  9. #9
    Bo$$ Bet$
    Bo$$ Bet$'s Avatar Become A Pro!
    Join Date: 07-08-10
    Posts: 3,062

    Quote Originally Posted by spankie View Post
    I don't need any of these books.
    well if u don't still use the book(s) u originally signed up through their affiliate ID then their just +EV for ur traffic contributions instead of +++EV

  10. #10
    Deuce
    Eddie Mush
    Deuce's Avatar Become A Pro!
    Join Date: 01-12-08
    Posts: 29,843
    Betpoints: 3519

    Quote Originally Posted by Bo$$ Bet$ View Post
    Doesn't matter they still get a % if u use ur same book and account that u originally signed up through but keeping u around is still +++EV for them And deucer did u read the fine print? U know that shit in small words at the bottom that no one EVER reads and signs anyway?
    Well your customer base is only as strong as your product. This isn't my first rodeo. I realize some will cry it is free if you're posting up anyway, but in reality someone is making money off my money so its technically not. I am paying for a product being supplied that is changing ever so rapidly and its not to better my product. It is to better the wallet of those seeking compensation.
    Points Awarded:

    Bo$$ Bet$ gave Deuce 1 SBR Point(s) for this post.


  11. #11
    SBR_John
    Wisky
    SBR_John's Avatar Become A Pro!
    Join Date: 07-12-05
    Posts: 16,471
    Betpoints: 42225

    Quote Originally Posted by Deuce View Post
    Let's say I purchase a product for $200 a year. That product is outlined as to specifically what you're getting, what the product offers, etc. Then lets say that within the year that service and product changes a little here and a little there. The product isn't "working" for ownership and they are losing their rooster. So now the product you paid for is quite different than what you're receiving but the only thing those who in control of the product can do is fart, give the jerk off motion, sniffle, shrug, give you the dumb stare, what is that customer able to do? How can a product be altered so significantly when it wasn't what you paid for? Is that right? Business as usual though on all fronts.

    In my eyes, if you want to change the product itself or change pricing or rules, etc, you do so at the end of the first anniversary of the product so it is fair to all of those that paid for the service. Maybe my logic is flawed?

    Your logic is not flawed, there was none to begin with. Leave if you are unhappy. Renounce your Pro status now if you like and I'll reset it for you. There will always be changes to the loyalty program. We added the World Series of Poker tourney and over a dozen other Pro only initiatives this year.
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: ThaddeusB

  12. #12
    Deuce
    Eddie Mush
    Deuce's Avatar Become A Pro!
    Join Date: 01-12-08
    Posts: 29,843
    Betpoints: 3519

    Quote Originally Posted by SBR_John View Post
    Your logic is not flawed, there was none to begin with. Leave if you are unhappy. Renounce your Pro status now if you like and I'll reset it for you. There will always be changes to the loyalty program. We added the World Series of Poker tourney and over a dozen other Pro only initiatives this year.
    I understand your success in your ventures. I can respect that. I can't on the other hand respect an owner of a product asking a paying customer, someone that puts food on your table, to leave. The changes to the loyalty program do absolutely nothing to those who signed up initially because it brings no incentive after a product is altered. It is like me offering you a filet and taking it back, taking a dump in your lunch sack, and telling you how it is so much better, instead of only offering that filet though, I give you a jar of piss to wash your dump in the lunch sack down. I realize my opinion means nothing to you whatsoever, just remember, biting the hand that feeds you is never a good idea. The customer is always right, without a customer you have the dump in the lunch sack.

  13. #13
    TR88
    TR88's Avatar Become A Pro!
    Join Date: 06-10-10
    Posts: 9,364

    epic thread fail

  14. #14
    bigboydan
    bigboydan's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 55,425

    Interesting comments by you in chat Deuce.

    Deuce: I realize my opinion means nothing to you whatsoever, just remember, biting the hand that feeds you is never a good idea. The customer is always right, without a customer you have the dump in the lunch sack. Give Points
    I will agree with you about the customer part however, in this case the customer has to actually buy something first otherwise you're not considered a customer at all. Wouldn't you agree?

  15. #15
    Deuce
    Eddie Mush
    Deuce's Avatar Become A Pro!
    Join Date: 01-12-08
    Posts: 29,843
    Betpoints: 3519

    Quote Originally Posted by bigboydan View Post
    Interesting comments by you in chat Deuce.



    I will agree with you about the customer part however, in this case the customer has to actually buy something first otherwise you're not considered a customer at all. Wouldn't you agree?
    SBR is making money off the loyalty program that is being funded by posters. The posters are keeping the lights on. I am paying for a product. The product is keeping the lights on.

  16. #16
    SoV
    "Why always me"
    SoV's Avatar Become A Pro!
    Join Date: 03-21-10
    Posts: 6,420

    I like how it went from trivia twice a week, to just "SPORTS TRIVIA".

    And all the points rollover bullshit. And they've very cleverly raised prices of the pizza in the store, by making it giftcard purchases.

  17. #17
    spankie
    Long Live Rodney!
    spankie's Avatar Become A Pro!
    Join Date: 02-10-11
    Posts: 9,992

    Quote Originally Posted by SBR_John View Post
    Your logic is not flawed, there was none to begin with. Leave if you are unhappy. Renounce your Pro status now if you like and I'll reset it for you. There will always be changes to the loyalty program. We added the World Series of Poker tourney and over a dozen other Pro only initiatives this year.
    Hrm.

    Removed Sportsbook cash for US members, implemented a point rollover system for poker, changed trivia from twice a week to once a week. Increased the cost of items in the SBR Store. SBR Chat is now for Pro's only, the chat doesn't even work properly, it crashes 10 times a day, so what's the reasoning for making this a perk for Pros? Other than keeping trolls out who create multiple handles. But as you know, non-pros also drive traffic on this site, I would recommend that you consider something like a requirement to join chat, minimum post number, length of time registered, etc. So you can weed out the trolls. Instead, a non-pro has to pay $200 to chat?

    Things have definitely changed.

  18. #18
    SoV
    "Why always me"
    SoV's Avatar Become A Pro!
    Join Date: 03-21-10
    Posts: 6,420

    What is the use of having mods on a payroll, who sit in chat and do nothing? I'm sure most are smart enough to weed out ghosts and ban them. Otherwise, what's the point of mods in chat?

    And why so much scrutiny on chat this year, all of a sudden? You've changed **** all over the years, yet are now trying to make it exclusive for god knows what ******* reason. Like the ghosts in chat affected the forum in any way.

  19. #19
    Deuce
    Eddie Mush
    Deuce's Avatar Become A Pro!
    Join Date: 01-12-08
    Posts: 29,843
    Betpoints: 3519

    Quote Originally Posted by spankie View Post
    Hrm. Removed Sportsbook cash for US members, implemented a point rollover system for poker, changed trivia from twice a week to once a week. Increased the cost of items in the SBR Store. SBR Chat is now for Pro's only, the chat doesn't even work properly, it crashes 10 times a day, so what's the reasoning for making this a perk for Pros? Other than keeping trolls out who create multiple handles. But as you know, non-pros also drive traffic on this site, I would recommend that you consider something like a requirement to join chat, minimum post number, length of time registered, etc. So you can weed out the trolls. Instead, a non-pro has to pay $200 to chat? Things have definitely changed.
    Business as usual


  20. #20
    durito
    escarabajo negro
    durito's Avatar Become A Pro!
    Join Date: 07-03-06
    Posts: 13,173
    Betpoints: 438

    You didn't spend $200. The money is still yours.

  21. #21
    spankie
    Long Live Rodney!
    spankie's Avatar Become A Pro!
    Join Date: 02-10-11
    Posts: 9,992

    Quote Originally Posted by durito View Post
    You didn't spend $200. The money is still yours.
    I am sure Deuce has paid at least $200 in losses back to SBR.


  22. #22
    SBR_John
    Wisky
    SBR_John's Avatar Become A Pro!
    Join Date: 07-12-05
    Posts: 16,471
    Betpoints: 42225

    Quote Originally Posted by Deuce View Post
    SBR is making money off the loyalty program that is being funded by posters. The posters are keeping the lights on. I am paying for a product. The product is keeping the lights on.
    The program is a good one. Traffic and sales are both strong and we continue to invest in all aspects of the loyalty program despite the industry being in decline.

    Your situation is akin to customer in a restaurant that whines and complains and eventually you cut your losses and thank him for his business and get him out. So thank you in case you leave. I hope you stay but as we discussed in one of your other complaining threads there are other good sites out there.

  23. #23
    bigboydan
    bigboydan's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 55,425

    Quote Originally Posted by Deuce View Post
    SBR is making money off the loyalty program that is being funded by posters. The posters are keeping the lights on. I am paying for a product. The product is keeping the lights on.
    If you're not an SBRpro then you are obviously not keeping the lights on otherwise changes wouldn't need to be made at all Deuce.

  24. #24
    SoV
    "Why always me"
    SoV's Avatar Become A Pro!
    Join Date: 03-21-10
    Posts: 6,420

    Quote Originally Posted by SBR_John View Post
    Your situation is akin to customer in a restaurant that whines and complains and eventually you cut your losses and thank him for his business and get him out. So thank you in case you leave. I hope you stay but as we discussed in one of your other complaining threads there are other good sites out there.
    No, it's akin to me ordering X and getting ******* Y, because, Y would make the restaurant more profit, giving no fukk about how it affects the customer.

    Quit making it sound like you're doing us a massive favour. All of us going Pro means you get advertising money pumping in.

    Quote Originally Posted by bigboydan View Post

    If you're not an SBRpro then you are obviously not keeping the lights on otherwise changes wouldn't need to be made at all Deuce.
    Next we know, Player's Talk will be accessible to Pros only. Why? Because they paid for it. Don't give a fukk about providing the basic needs of the forum, eh?

  25. #25
    durito
    escarabajo negro
    durito's Avatar Become A Pro!
    Join Date: 07-03-06
    Posts: 13,173
    Betpoints: 438

    Quote Originally Posted by spankie View Post
    I am sure Deuce has paid at least $200 in losses back to SBR.

    Then that would be his fault for losing at gambling. No one paid $200 to become a pro. All you had to do was show $200 in an account, then a year later show that it was still there. It was still your money to bet and win or lose.

    I can´t grasp how anyone with thousands of posts on a gambling message board wouldn´t have $200 posted up most of the time, but that´s beside the point.

  26. #26
    Deuce
    Eddie Mush
    Deuce's Avatar Become A Pro!
    Join Date: 01-12-08
    Posts: 29,843
    Betpoints: 3519

    Quote Originally Posted by SBR_John View Post
    The program is a good one. Traffic and sales are both strong and we continue to invest in all aspects of the loyalty program despite the industry being in decline. Your situation is akin to customer in a restaurant that whines and complains and eventually you cut your losses and thank him for his business and get him out. So thank you in case you leave. I hope you stay but as we discussed in one of your other complaining threads there are other good sites out there.
    Quite the generic response I expected. I wish your product success. Ask feedback from loyal posters before irrationally responding like an employee just avoiding questions all together. You only know the value of your product from "complaining" threads, without feedback of those who use your product, you have no clue. To each their own, you go the route of frustration and asking one to leave for whining when in fact they are only trying to chip the dull spots off the product. You're the owner of course, you can handle any situation as you like. Some may look at it a bit childish. Just give answers and explain reason. Much more will be accomplished.

  27. #27
    opie1988
    I have a MAJOR fukkin clue..
    opie1988's Avatar Become A Pro!
    Join Date: 09-12-10
    Posts: 23,429
    Betpoints: 1012

    All this nonsense because a bunch of non-pros can't sit in a chit-chat room and talk to other men for hours on end?

    For fukks sake....if you want to talk to the fukkers that bad.....pick up a fukkin' phone.

    SBR
    Poster of
    Year 2011


  28. #28
    SoV
    "Why always me"
    SoV's Avatar Become A Pro!
    Join Date: 03-21-10
    Posts: 6,420

    Quote Originally Posted by durito View Post

    Then that would be his fault for losing at gambling. No one paid $200 to become a pro. All you had to do was show $200 in an account, then a year later show that it was still there. It was still your money to bet and win or lose.

    I can´t grasp how anyone with thousands of posts on a gambling message board wouldn´t have $200 posted up most of the time, but that´s beside the point.
    Good job on missing the whole point of this thread, Mr. Einstein.

  29. #29
    bigboydan
    bigboydan's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 55,425

    Quote Originally Posted by Deuce View Post
    Business as usual
    business closed do to the hostile takeover by yours truly Deuce.

  30. #30
    spankie
    Long Live Rodney!
    spankie's Avatar Become A Pro!
    Join Date: 02-10-11
    Posts: 9,992

    Quote Originally Posted by opie1988 View Post
    All this nonsense because a bunch of non-pros can't sit in a chit-chat room and talk to other men for hours on end?

    For fukks sake....if you want to talk to the fukkers that bad.....pick up a fukkin' phone.
    Opie we need eachother.

  31. #31
    YorkHunt
    I JUST RELEASED
    YorkHunt's Avatar Become A Pro!
    Join Date: 12-11-10
    Posts: 7,496
    Betpoints: 1507

    IMO....A LOT has changed. dont know why or dont want to get into logistics but yes a LOT has changed..

  32. #32
    Roadtrip635
    Roadtrip635's Avatar Become A Pro!
    Join Date: 12-07-10
    Posts: 6,129
    Betpoints: 21078

    At first I thought ya'll were talking about Netflix and their bungling of the price increase and the changing of their services, splitting the services of their online stream and physical mail DVD rental(which will eventually be phased out by the way, lessening their services). Customers and investors were so outraged that their stock which was at $300 in early July is now around $140, the price increase announcement came on July 12th the splitting of services announcement came a couple weeks ago. That fall wiped out about $8 billion dollars of stockholder wealth. New competitors have entered the market to capitalize on disillusioned consumers that have left Netflix.

    http://www.businessweek.com/ap/finan.../D9PRS58G2.htm
    Points Awarded:

    Bo$$ Bet$ gave Roadtrip635 1 SBR Point(s) for this post.


  33. #33
    durito
    escarabajo negro
    durito's Avatar Become A Pro!
    Join Date: 07-03-06
    Posts: 13,173
    Betpoints: 438

    Quote Originally Posted by SoV View Post
    Good job on missing the whole point of this thread, Mr. Einstein.
    excuse me

  34. #34
    ThaddeusB
    ThaddeusB's Avatar Become A Pro!
    Join Date: 08-10-10
    Posts: 8,874
    Betpoints: 135661

    I understand why people aren't happy with certain changes made around here. Hell, I've been hurt by the changes more than most. However, not all changes have been bad. In fact, some have been quite beneficial to members.

    More importantly, if you are already gambling the program is essentially free to you. No matter how little value you extract, being a pro is certainly worth a hell of a lot more than $0. All-in-all SBR is very generous and I will be glad to renew my pro status year after year.

    Thaddeus
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: BigDaddy

  35. #35
    Deuce
    Eddie Mush
    Deuce's Avatar Become A Pro!
    Join Date: 01-12-08
    Posts: 29,843
    Betpoints: 3519

    Quote Originally Posted by ThaddeusB View Post
    I understand why people aren't happy with certain changes made around here. Hell, I've been hurt by the changes more than most. However, not all changes have been bad. In fact, some have been quite beneficial to members. More importantly, if you are already gambling the program is essentially free to you. No matter how little value you extract, being a pro is certainly worth a hell of a lot more than $0. All-in-all SBR is very generous and I will be glad to renew my pro status year after year. Thaddeus
    You have 78k points. Of course you will.

12 Last
Top