The majority of my posting here has nothing to do with where I work, however in this case the one-side story is making me go against my better judgment and reply.
Below is the complete story.
legendmatt34 was told on numerous occasions that if he wanted to continue playing in our tournaments he would need to do one of two things.
1. Play more in the cash games.
2. Give more sports action. (with his own money... not money won from tournaments)
After many times of requesting this from the player... and him ignoring the requests, management decided to cut him off from tournaments.
Now I know most of you will say... UNFAIR, BS BOOK, etc.
Try to view it from the books point of view.
We are a sportsbook first, and offer poker as an accommodation to our sports players. We have a VERY small poker room. It is not on a network, all players are from our brands. We keep the sharks out. This means all the advantages that being on a big network gives you we don't receive.
All tournament payouts come out of our pocket, by keeping the sharks out the games are lower stakes... which means less rake.
In essence, we are not the place to cater to the freebie crowd. Sorry it is a company decesion... if a guy is generating rake, or giving us good sports action we have no problem with him winning tournaments.
But if all the player wants to do is make one deposit and play a bunch of free-rolls and look for every promo possible... sorry we are not the poker room for you.
Try FTP or Stars as they have a business model that supports it.