1. #1
    Krashman
    Krashman's Avatar SBR PRO
    Join Date: 07-24-09
    Posts: 3,595
    Betpoints: 27380

    Missing Poker Points

    Had a 375 poker point prize in my account yesterday which was about 1/3rd rolled over. Just won this a week ago so not expired.

    My second place cup 6000 poker points was added yesterday, and both the 6000 and 375 were in my account.

    Today the 375 points are missing.

    Did not play at all yesterday.

    SBR please look into this.

  2. #2
    katstale
    katstale's Avatar Become A Pro!
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    At least you SAW your points, however briefly. Have never seen mine.

  3. #3
    shari91
    shari91's Avatar Become A Pro!
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    Hey guys - Send an email to forum@sportsbookreview.com and once the techs are in today they'll be aware to take a look for you. Not sure how often they are on the forum.

  4. #4
    Mannyfan
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    Quote Originally Posted by katstale View Post
    At least you SAW your points, however briefly. Have never seen mine.
    If this means the World Cup points, then I also have not received mine.

  5. #5
    4uk4life
    4uk4life's Avatar Become A Pro!
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    Quote Originally Posted by Mannyfan View Post
    If this means the World Cup points, then I also have not received mine.
    The World Cup points are poker points for rollover. Did you check there?

  6. #6
    Stefan
    Stefan's Avatar SBR PRO
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    Quote Originally Posted by Mannyfan View Post
    If this means the World Cup points, then I also have not received mine.
    I am still waiting for my points, too. Looks like none of us has received the points.

  7. #7
    ManosdePiedra
    ManosdePiedra's Avatar Become A Pro!
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    Checked everywhere, no points for World Team. I sucked it seems, but will still try to churn/turn my 800 if given the chance. Por favor?

  8. #8
    ManosdePiedra
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    No points AND disconnected 3x from the 3pm tourney.

  9. #9
    Stefan
    Stefan's Avatar SBR PRO
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    My points have been credited, so take a look in your accounts.

  10. #10
    katstale
    katstale's Avatar Become A Pro!
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    yes, there now

  11. #11
    Krashman
    Krashman's Avatar SBR PRO
    Join Date: 07-24-09
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    Quote Originally Posted by Stefan View Post
    My points have been credited, so take a look in your accounts.
    Well my points are still missing.

    Sent email yesterday. No response, no explanation.

    My situation was different than yours however.

    It was a regular tournament prize, 2nd place finish on June 2nd, only originally 375 points, 1/3rd rolled over and I was up quite a bit.

    Why did you remove this SBR???

  12. #12
    Krashman
    Krashman's Avatar SBR PRO
    Join Date: 07-24-09
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    Both prizes in my account were '2nd place prizes'. They removed one. Coincidence?

    - 2nd place prize (375 points regular tournament from June 2nd)(still pending in account on June 9th)
    - 2nd place cup (6000 points World Cup Prize)(added on June 10th)

    - June 11th the 375 point prize was removed by SBR.

    Both were '2nd place' prizes. Did SBR credit the World Cup Prize then look in the account the next day and see 2x '2nd place' prizes and think they credited it 2 times?

    So they removed one?

  13. #13
    USCPHILLYGUY
    HORSES MODERATOR
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    Join Date: 12-15-12
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    World team crying about getting their World Cup points after that epic collapse from 1st to last

    Cant make this shit up

  14. #14
    Krashman
    Krashman's Avatar SBR PRO
    Join Date: 07-24-09
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    OK. SBR got back to me.

    Basically they say I am mistaken, pointing to points I cleared the weekend before.

    Yeah I cleared points but not the ones in question.

    Not much I can do.

    I have started taking screenshots of pending points in the poker client.

    Thanks for the reply SBR.
    Points Awarded:

    SBR Ivy gave Krashman 1 Betpoint(s) for this post.


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