1. #1
    easyliving
    easyliving's Avatar Become A Pro!
    Join Date: 06-25-12
    Posts: 8,876
    Betpoints: 11

    Rolled Over Poker points not credited to my account

    Earlier today I rolled over 56 points and even though points I have rolled over that have been credited the 56 points still have not been credited to my account. I remember someone else having similar issues previously as well. Normally I wouldn't mind it been its only 56 points but I have a loan and every point counts.

  2. #2
    tatddy
    tatddy's Avatar Become A Pro!
    Join Date: 03-02-10
    Posts: 10,779
    Betpoints: 608

    Join a table with your points. Then leave. Then exit poker client. Wait a few mins see if its credited.

  3. #3
    easyliving
    easyliving's Avatar Become A Pro!
    Join Date: 06-25-12
    Posts: 8,876
    Betpoints: 11

    Quote Originally Posted by tatddy View Post
    Join a table with your points. Then leave. Then exit poker client. Wait a few mins see if its credited.
    can't the points are shown as rolled over.

  4. #4
    GUMMO77
    Many bags of soup. Many.
    GUMMO77's Avatar Become A Pro!
    Join Date: 08-23-10
    Posts: 9,294
    Betpoints: 1726

    Sometimes I have to exit the poker client, start it up again, then exit again to get my points to show on my normal balance.

  5. #5
    easyliving
    easyliving's Avatar Become A Pro!
    Join Date: 06-25-12
    Posts: 8,876
    Betpoints: 11

    day after points still not present on my account

  6. #6
    tb1984
    tb1984's Avatar Become A Pro!
    Join Date: 09-11-08
    Posts: 3,112
    Betpoints: 1083

    I checked your transaction:
    788370 1/15/2013
    8:17 PM
    Points transfer from Poker SBR easyliving Poker Withdraw +272
    [COLOR=#000000 !important]297.00[/COLOR]

    272 points were deposited to your account from SBR poker at 8:17 pm yesterday. Is that it?
    Points Awarded:

    balla05 gave tb1984 6 SBR Point(s) for this post.


  7. #7
    easyliving
    easyliving's Avatar Become A Pro!
    Join Date: 06-25-12
    Posts: 8,876
    Betpoints: 11

    Quote Originally Posted by tb1984 View Post
    I checked your transaction:
    788370 1/15/2013
    8:17 PM
    Points transfer from Poker SBR easyliving Poker Withdraw +272
    [COLOR=#000000 !important]297.00[/COLOR]

    272 points were deposited to your account from SBR poker at 8:17 pm yesterday. Is that it?
    those were the points I rolled over after the 56. They rolled over however the points I rolled over before that didn't. Will post a screenshot with the rollover once I get home.

  8. #8
    easyliving
    easyliving's Avatar Become A Pro!
    Join Date: 06-25-12
    Posts: 8,876
    Betpoints: 11



    the date is shown as 1-11-13 for the rollover however I rolled over the points yesterday on the 15th not the 11th. Also if you check my point history their was no 56 point transfer on the 11th. Infact there was no such transfer as the 56 points were never credited to my account. Can I get a mod to do this manually?

  9. #9
    tb1984
    tb1984's Avatar Become A Pro!
    Join Date: 09-11-08
    Posts: 3,112
    Betpoints: 1083

    Yeah, so you rolled over the one on 11/29/12 for 216 points, and the one on 01/11/13 for 56 points. The total of 272 points was transferred to your account at 8:17 pm.

  10. #10
    RudyRuetigger
    Leave of absence until March Madness
    RudyRuetigger's Avatar Become A Pro!
    Join Date: 08-24-10
    Posts: 64,799
    Betpoints: 55

    unreal

  11. #11
    easyliving
    easyliving's Avatar Become A Pro!
    Join Date: 06-25-12
    Posts: 8,876
    Betpoints: 11

    Quote Originally Posted by tb1984 View Post
    Yeah, so you rolled over the one on 11/29/12 for 216 points, and the one on 01/11/13 for 56 points. The total of 272 points was transferred to your account at 8:17 pm.
    thanks for clearing it up the dates threw me off.

Top