1. 04-20-12 09:20 PM #1
    Blacke
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    Rollover Question

    I won a betpoints tourney several months back and I have fulfilled the rollover requirement several times, but I have never received my tourney winnings and the meter on my cashier screen has been stuck on 989/1800 for the longest time...does anyone know how I can get those tournament winning in my account?
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  2. 04-20-12 09:34 PM #2
    tb1984
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    It looks like you have not finished the rollover yet. Are you sure that you did a 3x rollover of your winning, 600 pts?
    Last edited by tb1984; 04-20-12 at 09:40 PM.
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  3. 04-20-12 11:05 PM #3
    GUMMO77
    Many bags of soup. Many.
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    If you are sure you rolled-over the necessary points, click on the "help" option on the top of your poker menu bar, go to "24 hour live support" and ask them to look into it.
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  4. 04-21-12 12:26 AM #4
    Blacke
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    I am positive I have completed the rollover of 3x 600 and I have clicked on the help button and sent a message to SBR without getting a response...
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  5. 04-21-12 02:05 PM #5
    GUMMO77
    Many bags of soup. Many.
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    Send SRR John a PM and ask him to look into it.
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