poker winnings frozen need some help

**PhilTheTHRILL** · 05-18-15, 05:27 PM

Originally posted by rc86

I made it into the money in 4 tournaments but have yet to receive my winnings...reached out to live help numerous times to no avail.

05/09/15 MTT 10th Place status

ending
05/10/15 MTT 9th Place status

ending
05/11/15 MTT 6th Place status

ending
05/16/15 MTT 12th Place status

ending

Have you rolled over your winnings yet? All bet point winnings via poker have to be rolled over 3X in the poker room

**PhilTheTHRILL** · 05-18-15, 05:28 PM

So, you as a non-pro like myself has to go into the public room and roll over your winnings by just playing in the Casablanca room.
If you go there now I'll join.

**rc86** · 05-18-15, 05:29 PM

sorry i'm not sure what you're talking about...how do i do this?

**GUMMO77** · 05-18-15, 09:28 PM

First, don't talk about your hand at the table when others still have to act.

Second, you have to rollover tournament points in the poker room. You do this by going to Holdem Public tab and role them over 3x.