1. 08-10-11 01:51 AM #1
    SEAHAWKHARRY
    Northern Lights
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    ATTN MODS POKER took my points????

    Tried taking a seat at a 25/50 nl game trie to transfer 40 into game game wouoldnt let me play said balance was zero somewhere my 40 points is floating help me please
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  2. 08-10-11 01:55 AM #2
    SEAHAWKHARRY
    Northern Lights
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    now tried to transfer 50 points to wallet it only transfered 10 took 40 again.now im owed 80 points whats going on?
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  3. 08-10-11 01:58 AM #3
    SEAHAWKHARRY
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    ok now im in a game but SBR TOOK 80 PTS ..MODS PLEASE REVIEW MY POINTS TRANSFER AND LOSS OF 80 POINTS ... IM GOING TO,TRANSFER MORE TO PLAY SOME POKER MODS PLEASE ADVISE
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  4. 08-10-11 02:16 AM #4
    sweethook
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    i went into the 1-2nl game with 98 points played awhile and left at around 3am est. with 179 ,closed out and waited a few and checked and it had put in the 81 points i won but not the 98 back i started with ?? will check back on it in a while.
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  5. 08-10-11 02:22 AM #5
    sweethook
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    sbr - i checked my point history and it shows i went in with 98 points at 214am TWICE , well thats not right because all i had was 98 points / was a mistake there some how , looking for help here, thanks
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  6. 08-10-11 02:41 AM #6
    SEAHAWKHARRY
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    Also sbr...had issue with conputer...went kaput. ..Please take my points out of poker untill i can fix conputer...for now all i have for internet is smartphone..no app for sbrpoker yet avail...been a bad bad day i guess
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  7. 08-10-11 08:55 AM #7
    SEAHAWKHARRY
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    Bump
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  8. 08-10-11 08:57 AM #8
    shari91
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    Hey guys - I've forwarded this on to IT to take a look at.
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  9. 08-10-11 09:19 AM #9
    Rod_M
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    All right, both should be ok now, poker dev team is checking over thus and it should alll be good throughout the day
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  10. 08-10-11 12:54 PM #10
    sweethook
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    ms. shari91 and rod-m , my problen was fixed and i thank you all for the help. glad you guys are there, gl
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  11. 08-10-11 02:14 PM #11
    spartangreen
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    took 44 from me also.
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  12. 08-11-11 01:55 AM #12
    4uk4life
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    Just kept 40 points from my account as well. I went to the table to wait for other players . I left the table and now my points are MIA.
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  13. 08-11-11 02:19 AM #13
    secretstash
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    i lost 50 4 times and 120 once tonight.. just kept trying to sit down next to 4uk4life and play him but it wouldnt allow it and then i left poker and i had lost 300+pts! insane

    -stash
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  14. 08-11-11 02:22 AM #14
    DeluxeLiner
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    Quote Originally Posted by shari91 View Post
    Hey guys - I've forwarded this on to IT to take a look at.
    I pm'd Lou about it but check out what happened to me with the poker transfer.
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  15. 08-11-11 07:22 AM #15
    4uk4life
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    Quote Originally Posted by DeluxeLiner View Post
    I pm'd Lou about it but check out what happened to me with the poker transfer.

    I wonder if an overdraft fee will come with that
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  16. 08-11-11 07:24 AM #16
    shari91
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    Are everyone's issues in here now resolved or is there anything else I should follow up on?
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  17. 08-11-11 07:32 AM #17
    4uk4life
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    Mine are still missing. just 40 pts taken from me though. Also wondering if you could talk Sam or Lou into switching the 1k royal rollover date until today so I don't have to roll mine over I hit yesterday whenever I get it
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  18. 08-11-11 08:25 AM #18
    Al Masters
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    I played last night.............my points from poker never got put into my wallet,i'm missing about 1,500 points.
    Points Awarded:

    SBR Lou gave Al Masters 1278 SBR Point(s) for this post.
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  19. 08-11-11 08:30 AM #19
    shari91
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    Quote Originally Posted by 4uk4life View Post
    Mine are still missing. just 40 pts taken from me though. Also wondering if you could talk Sam or Lou into switching the 1k royal rollover date until today so I don't have to roll mine over I hit yesterday whenever I get it
    Quote Originally Posted by Al Masters View Post
    I played last night.............my points from poker never got put into my wallet,i'm missing about 1,500 points.
    I've let the poker team know.
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  20. 08-11-11 08:41 AM #20
    4uk4life
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    Quote Originally Posted by shari91 View Post
    I've let the poker team know.
    Thanks Shari.
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  21. 08-11-11 08:44 AM #21
    Al Masters
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    Quote Originally Posted by shari91 View Post
    I've let the poker team know.

    Thank you Shari.
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  22. 08-11-11 10:01 AM #22
    secretstash
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    shari mine are still missing too.. i pm'd rod and emailed sbr like u told me in live help last night.. still no pts back. i lost around 300 in the table errors last night.

    thx

    -stash
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  23. 08-11-11 10:04 AM #23
    shari91
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    Quote Originally Posted by secretstash View Post
    shari mine are still missing too.. i pm'd rod and emailed sbr like u told me in live help last night.. still no pts back. i lost around 300 in the table errors last night. thx -stash
    I'll check on this now
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  24. 08-11-11 10:10 AM #24
    shari91
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    Stash from looking at your points log it appears the duplicate pts transfers have all been corrected.
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  25. 08-11-11 10:18 AM #25
    4uk4life
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    Mine is fixed! Thanks
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  26. 08-11-11 10:20 AM #26
    secretstash
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    shari it appears it has been taken care of. now im just leery of ever playing poker cash game again. heh. but since pts were refunded i guess i may try

    -stash
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  27. 08-11-11 12:52 PM #27
    PaperTrail07
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    i was playing pretty drunk last night---who knows haha-cooulda lost not sure----i think it did for a min but the recredited me
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  28. 08-12-11 03:00 AM #28
    orioles
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    I tried to transfer 238 points from Poker to Sportsbook. I tried to transfer 60 points from Sportsbook to Poker. All rollovers achieved. I am missing 298 points. PM sent to Lou.
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  29. 08-12-11 03:06 AM #29
    shari91
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    orioles there's an issue with both the daily points system and poker points at the moment. IT is aware of it and are working on it now
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  30. 08-12-11 03:08 AM #30
    orioles
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    Thank you Shari.
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  31. 08-12-11 03:22 AM #31
    noober
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    I am missing 700 points from poker due to unknown error.
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  32. 08-12-11 11:24 AM #32
    eidolon
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    im missing 100 from an "unknown error 97" or something like that from yesterday
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  33. 08-12-11 11:54 AM #33
    orioles
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    Still missing 60 pts. from SB to Poker transfer from early this morning.
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  34. 08-13-11 08:10 AM #34
    sinmiedo
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    i still loosing 695 points with the same issue ( unkown error) all from thursday night
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  35. 08-13-11 08:55 AM #35
    gamemastere
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    points error

    Seems like something is going on with my points also, last night I cleared a rollover but I also have another rollover pending.

    It looks like I received some points but I am not sure if its correct. The total on my point history page is different than wat is showing at the top of all other pages.



    That 279 has not changed since receiving the points from poker or my daily points.

    In poker it only shows one bonus pending. If someone could just double check mine that would be nice. Not sure why its not updating correctly.
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