Matchbook recognises that for a small group of people, gaming may be a problem adversely affecting their personal lives and the lives of those closest to them. What is for the vast majority of participants an enjoyable, leisure, social activity can for a small percentage of the population become a problematic behaviour. Similarly, shopping, the consumption of alcohol, eating and physical exercise are a few examples of otherwise normal activities if unmanaged, abused or used as a mechanism to escape everyday problems and inner conflicts can become a problematic activity. We at Matchbook.com believe that we have a responsibility as the provider of gaming products to promote responsible gaming and ensure the delivery of gaming services in a socially responsible environment.
Must be 18!
In an effort to prevent underage individuals access to the gaming products offered by Matchbook we are registered at the following parental control filtering engines: www.netnanny.com www.cybersitter.com www.cyberpatrol.com www.contentwatch.com
Know your limit
Managing your bankroll responsibly is the best way to enjoy the wagering opportunities available at Matchbook while not getting in over your head. To help our players keep track of their bankrolls we offer them the options of setting monthly spending limits, or even blocking themselves entirely from all wagering at Matchbook. For more information on how we can help you manage your bankroll you can email us at responsible@matchbook.com.
Self-awareness
If you are unsure about whether or not you have a gambling problem and would like to test yourself, the Financial Services Regulatory Commission of Antigua and Barbuda has a self-assessment test available on its website at http://www.antiguagaming.gov.ag/self_awareness.asp.
Help is just one click away
If you feel you have a gambling problem and would like to seek help, we recommend the following organizations:
Gamblers Anonymous Gambling Therapy GamCare
Working Together
Matchbook is a proud member of the Antigua Online Gaming Association (AOGA), an industry group committed to maintaining a responsible gaming sector here in Antigua and Barbuda. We are working closely with the Antiguan government and the Financial Services Regulator Commission (FSRC) to ensure that Antigua continues to meet and exceed international standards of best practice in regards to responsible gaming.
In support of this, the AOGA, in conjunction with the FSRC, has established a "Gaming Addiction Research and Education Fund" to help in educating the public on the risks associated with gaming, increase social awareness, particularly with minors, and provide resources for the treatment of problem gambling. The AOGA is united with The Commission on the importance of these measures.
For any questions regarding our responsible gambling policies and practices, feel free to contact us at responsible@matchbook.com. If you wish to opt out of all further wagering with Matchbook