[mgpatsfan]

I know, I know, I am to blame for not doing more homework on these thugs!! I am somewhat of a rookie so maybe someone can tell me if there is anything I can do?


Here is my story


Oddsmaker

Thanks for calling me illegal, I have no idea why you came up with that name.

Let me see if I can translate your email into something all of you at Oddsmaker are all not very familiar with, it is called the truth... This is what really happened.

• I wagered this year and was able to bring a very small amount of money up to approximately $2,400.00 by betting on NFL football. After the superbowl I requested a payout of the full amount. Two days later I checked back and saw that the payout had been canceled, I was never notified of this.
• I called your customer service line and inquired why, a very nice woman explained to me that I didn't qualify for a payout because according to oddsmaker I had requested an NFL 100 Bonus back in November. That I had to roll my deposit of $200 over and a bonus of $200 over a total of 20 times for a staggering $8,000.
  
• I did not remember this promo and asked to speak to a supervisor, she put me on hold came back and told me that I would not be allowed to speak with a supervisor. That these were the rules of the promo and I had to bet about $3,000 more. I explained that I would like to see the terms and conditions of the so called promo After having no luck, getting a supervisor I ended the call.
  
• Later that night I chatted with a person Louis (pasted below) and he told me the same thing. He told me that if I bet about $3,000 more that I would be pay out.
  
• Later I emailed you saying that if you a supervisor would not talk to me to discuss this supposed Bonus I would contact my CC company.
• I then received an email saying my account had been temporarily suspended and I had to contact Tony Massina Chief of security at 1-866-414-0667. Also in the email there were threats of being blacklisted and charged with fraud.
  
• I left messages for Tony and never received a call.
• The next day I received an email saying my account had permanently suspended and all my winnings were forfeited.
• I called Tony and got through this time and tried to inquire about why my account was shut off? Tony threatened me with bogus charges of fraud and proceeded to call me a "scumbag" and hung up. (Now that's what I call customer service

That call was this morning.

I have a few questions and let's see if you can actually address the questions instead of deflecting...

1. Why can you not provide me with the details of this so called bonus transaction and/or cannot provide me with the terms and conditions of the promo.
2. Why exactly was my account turned off? All is asked for was the chance to speak to a supervisor?
3. You claim you will refund my initial deposit? What deposit? What date was this deposit and for how much?
   
4. Why would you not refund all of my winnings? What rule did I break that gives you the right to steal my money?
5. Why was I threatened and called a scumbag by Tony?
   

Here is the chat pasted between me and Louis...

Please wait for a site operator to respond. You are now chatting with 'Louis'
mgpatsfan: I want a complete list of all of my transactions for the past year. You refuse to honor a payout request!!
mgpatsfan: hello
Louis: Welcome to Customer Service. How may I help you today? Louis: Sorry there was a delay in our systems.
Louis: Just give me a few minutes to check on your concern.
Louis: Thanks for waiting.
mgpatsfan: i WANT A FULL PRINTOUT OF MY ENTIRE WAGERS AND DEPOSITS FOR THE LAST 12 MONTHS. YOUR WEBSITE WILL NOT PROVIDE IT!
Louis: Ok I already have your account in here. As per the last comment, you were asking for a list of your deposits last year.
Louis: We do apologize but we only have one way to check your transactions online. It is by checking your cashier account.
Louis: To check on your Account History, Log in to your Cashier Account and go to Account Statement Tab. Just select the month and the date from when you want your deposits reviewed.
Louis:
mgpatsfan: Tell me exactly why I do not qualify for my payout request
Louis: Let me check your account further. One moment please.
mgpatsfan: By the way your cashier only allows me to go back 90 days! I need a whole year
Louis: Thanks for waiting.
Louis: For your deposit transactions we can only view the last 3 months as well.
Louis: System will not show any transactions more than 3 months in our site.
mgpatsfan: Who at your company can?
Louis: As for your withdrawal concern, here is what happened.
mgpatsfan: Tell me exactly why I do not qualify for my payout request
Louis: Last November 1, 2010, you were given an offer for our NFL100 promotion.
Louis: You made a deposit and claimed the promotion last November 7, 2010.
Louis: As for the rules of the promotion, you will need to roll it over 20x first in order for you to be eligible to cash out.
mgpatsfan: I would like to know where I can see the terms and conditions of the promo
Louis: As of now, you already made $5,178.50 worth of wagers. You just need to meet $8000 worth of bets so you should just need to make additional wagers to meet the roll over requirement of the promotion.
mgpatsfan: where do i see the rules of the prom0????
Louis: One moment as I check for it.
Louis: "NFL100 - 100% Real Match Bonus"
Louis: Players entitled to claim the promotion code "NFL100" will receive a match bonus equal to 100% of their deposit, up to $1000.00. All bonus money given will be located in your Real Money account. To qualify for this bonus, you must deposit at least $100. The deposit & bonus must be rolled over (20) fifteen times in our Casino or Sportsbook. Withdrawals can be requested once the roll over requirements have been met.
mgpatsfan: Where on your website is this located?
Louis: We do apologize but the link has already been taken off the board as the promotion is already expired. However, if you want I can give you a link of the terms and conditions of a new promo code (same type of promotion).
Louis: It has the same rules.
mgpatsfan: I would like to see the terms and conditions of the NFL 100 that I signed up for, I do not remember agreeing to any of this!
Louis: Please check your email dated November 1st, 2010. We have records in here that a voicemail and an email was sent to you for the offer.
Louis: The email will show you the rules of NFL100.
mgpatsfan: so you are saying that once I gamble to $8,000 you will pay me out?
Louis: Yes you are correct. All online casino websites has roll over requirements for real money bonuses. In your case you already wagered $5178.50. You just need to make $2821.50 for you to be able to meet the rules of the promotion.

[B1GER1C828]

20x rollover?

[bachngocduong]

Oddmaker your money gone

[raidersfan]

Hope you survive the rollover

[robzilla]

Is oddmaker an F-?

[DrStale]

Stay away from oddsmaker indeed

Other good advice:

Do not take electrical appliances into water
Do not flash your money in Southside Chicago at 2 in the morning

[Hoja Verdes]

Louis: Players entitled to claim the promotion code "NFL100" will receive a match bonus equal to 100% of their deposit, up to $1000.00. All bonus money given will be located in your Real Money account. To qualify for this bonus, you must deposit at least $100. The deposit & bonus must be rolled over (20) fifteen times in our Casino or Sportsbook. Withdrawals can be requested once the roll over requirements have been met.

So which is it, 15x or 20x??? What a bunch of amateurs they are.

You shouldn't have threatened the **********, that basically validated their license to steal...as if they needed one. If I were you, assuming you still have access to your account, I'd put the entire $2400 balance on a game and just sweat it out. If it wins, you'll be sitting at ~$4600 and have only $800 left before you hit the rollover. Put another dime on a game you like and then request a withdrawal immediately afterwards.

[Maverick11]

Might as well just give your money to charity before posting it with Oddsmaker. They will never pay you a penny.

[Mikail]

I've been saying this for 2 years now. I've had a few problems there myself. Actually thats an understatement. Long story short they are a sheister scam book!

[StraitShooter]

I throw away all those BS promos they send me. They are all tricks and lies and you will never see a dime if you win

[captrobey]

They send me stuff all he time-i think i got a free 20 for my BD but what good is it if they wont pay.

[Mikail]

yeah they still spam my email, snail mail and voicemail. I've asked numerous times for them to take me off their list. Sheisters.

[brucethebear]

Thanks for the headsup. A bunch of us got the sign up for a $100 freebet offer, but the turnover conditions were shite, so we all passed.
Btb

[pmc4eva2]

Lol ima tell u this rt now if ne book is offering a 100 no deposit bonus u def dont deposit no tupe of money on that site sorry bout ur luck file a stiff report lol jk but yea oddsmaker is a fukn scam

[MBENZ]

Can't believe these thieves are still roping people in.

[AribaAriba]

The best way to dispute this is through your CC company, explain your situation and the best case scenario is that you can regain your initial deposit money.

[asianfootballs]

They suck. It took them a month to pay me my money. The first time I tried to withdraw my money they said I had to roll my money over 10x. I said I didn't receive any bonus and they said it was part of some special going on. So I rolled my money over 10 times. After that it took one month for me to get my money. It sucks because you can parlay their prop bets with regular bets. It is all fun and games until you don't get paid. I took my money and never looked back.

[patswin]

That's one shop I will never try out

[Bulldog-53]

must be rolled over (20) fifteen times in our Casino or Sportsbook

Maybe it's 17.5x rollover then??

[mgpatsfan]

I can't because they closed my account and took my money!

[mgpatsfan]

Can't they closed account and took money.