1. #1
    vyomguy
    vyomguy's Avatar Become A Pro!
    Join Date: 12-08-09
    Posts: 5,794
    Betpoints: 234

    Hats off to Bookmaker !!!

    Two days back I had opened a thread explaining my grievance about not receiving 25% bonus in the following thread:-

    http://www.sportsbookreview.com/forum/players-ta...bookmaker.html

    I had been a loyal customer to bookmaker and was mad after that happened.

    Anyway, after I opened the thread, Bookmaker gave me a call and apologized about the incident. They also offered me $100 freeplay in return of the mistake they made. They also upgraded my level from platinum to diamond level.

    This was the kind of feedback I expected from a A+ rated book. Bookmaker has always been a classy book with 'customers are always right' attitude. I am happy that they called me yesterday and resolved this issue. Thank you Bookmaker .

  2. #2
    crustyme
    dont i look killer?
    crustyme's Avatar Become A Pro!
    Join Date: 09-29-10
    Posts: 16,896
    Betpoints: 39



    give it time and they often do the right thing.

  3. #3
    vyomguy
    vyomguy's Avatar Become A Pro!
    Join Date: 12-08-09
    Posts: 5,794
    Betpoints: 234

    Hats off to Bookmaker !!!

    My thread from players talk got merged. Hence this double post.
    Last edited by vyomguy; 12-31-10 at 11:05 AM.

  4. #4
    BigDaddy
    BigDaddy's Avatar Become A Pro!
    Join Date: 02-01-06
    Posts: 8,378
    Betpoints: 729

    so another poster gets rewarded for bashing a book that they had no right to bash.

    i am going about things the wrong way.


    this makes me sick.


    deposit $100 you get a bonus

    not deposit 50 ten times

    yet they not only give you $100 FP they up a $50 player to diamond status

    unreal

    i wish these books would stop rewarding posters for their own ignorance.

  5. #5
    EaglesPhan36
    EaglesPhan36's Avatar Become A Pro!
    Join Date: 12-06-06
    Posts: 71,662

    Post what your free play is used on, I'm betting that money is cursed.

  6. #6
    vyomguy
    vyomguy's Avatar Become A Pro!
    Join Date: 12-08-09
    Posts: 5,794
    Betpoints: 234

    Quote Originally Posted by BigDaddy View Post
    they up a $50 player to diamond status unreal
    Hey guy, I am not a $50 bettor alright. My unit size is 10 times bigger than yours. Lately, I have gotten buried with several bad beats. Hence, I am depositing $50 at a time to get back in the game. Please, tell me you havent gone through a phase where you were buried.

    Besides I had made my deposits for $100. And I am loyal customer there. So, there is a difference.

    The point is Bookmaker did the right thing.

  7. #7
    sharpcat
    sharpcat's Avatar Become A Pro!
    Join Date: 12-19-09
    Posts: 4,516

    pathetic

    Was this part of the deal that you needed to go back and apologize?

    It is sad when grown men resort to acting like a 2 year old child, cry like a baby every time you don't get your way.

    No need for this thread though because I already made it clear in your last thread that Bookmaker was a solid A+ book and that you were just acting like a child.

  8. #8
    stealthyburrito
    Alien Robot Sex Party
    stealthyburrito's Avatar SBR PRO
    Join Date: 05-12-09
    Posts: 21,556
    Betpoints: 11941

    good to see those issues resolved.

  9. #9
    VegasInsider
    Update your status
    VegasInsider's Avatar Become A Pro!
    Join Date: 12-12-10
    Posts: 14,593
    Betpoints: 18

    I'm glad to hear that Bookmaker took care of their clients. That is a very nice deal they set up for you. Nothing wrong with being bumped in status, thats usually worth a couple free payouts a month.

  10. #10
    Cappy
    Cappy's Avatar Become A Pro!
    Join Date: 07-26-08
    Posts: 784
    Betpoints: 880

    I agree with sharpcat, you were acting like a child, this is pretty ridiculous

  11. #11
    nosniboR11
    fu
    nosniboR11's Avatar Become A Pro!
    Join Date: 09-02-08
    Posts: 10,042

    Quote Originally Posted by BigDaddy View Post
    so another poster gets rewarded for bashing a book that they had no right to bash. i am going about things the wrong way. this makes me sick. deposit $100 you get a bonus not deposit 50 ten times yet they not only give you $100 FP they up a $50 player to diamond status unreal i wish these books would stop rewarding posters for their own ignorance.
    first off this is not pathetic, the guy deserved the bonus, just becuase he made to deposits does not mean shit, did it add up to 100, same with sbr, as long as it adds to 200 in your account , you can become pro, no matter how you do it.

    This is just plain stupidity on dsi, they think they can fuK over clients, and when a book starts to nickel and dime like they just did , its time for every player to cash out , and tell them idiots to fuK themselves

  12. #12
    nosniboR11
    fu
    nosniboR11's Avatar Become A Pro!
    Join Date: 09-02-08
    Posts: 10,042

    Quote Originally Posted by Cappy View Post
    I agree with sharpcat, you were acting like a child, this is pretty ridiculous
    not your money or sharpcats, so honestly your opinion is worthless

  13. #13
    juuso
    juuso's Avatar Become A Pro!
    Join Date: 10-04-05
    Posts: 2,896
    Betpoints: 48

    They are a fine book. Usually things wil get sorted out well there eventually.

  14. #14
    obamaismyuncle
    obamaismyuncle's Avatar Become A Pro!
    Join Date: 12-31-08
    Posts: 17,801

    Bookmaker is a good book for a beginner. Once a bettor educates himself BM is no longer a wise option. BM, is financially stable..that is IT, imo.

  15. #15
    TheSchafe
    TheSchafe's Avatar Become A Pro!
    Join Date: 12-29-09
    Posts: 2,143
    Betpoints: 462

    Love Bookmaker...good book. Could improve in some places obviously, but they've always taken good care of me.

  16. #16
    Cappy
    Cappy's Avatar Become A Pro!
    Join Date: 07-26-08
    Posts: 784
    Betpoints: 880

    Quote Originally Posted by nosniboR11 View Post
    not your money or sharpcats, so honestly your opinion is worthless
    That argument would only be valid if it was your money, you're an idiot.

    I mean to say that your statement presupposes it's own invalidity. The only way that statement means anything at all is if it's wrong.

    But other than that, it was a really good post
    Last edited by Cappy; 12-31-10 at 11:35 AM.
    Points Awarded:

    nosniboR11 gave Cappy 2 SBR Point(s) for this post.


  17. #17
    Michael Ferro
    Michael Ferro's Avatar Become A Pro!
    Join Date: 11-05-10
    Posts: 202

    The squeaky wheel and all that, you don't mind all the extra bonus and upgrade status, but cried on the boards about fairness and treatment. you have a much better book than they have customer!

  18. #18
    Emily_Haines
    Emily_Haines's Avatar Become A Pro!
    Join Date: 04-14-09
    Posts: 15,887
    Betpoints: 15307

    I have them rated at F-

    Let me know when they start dealing CBB totals or fair lines on Soccer?

  19. #19
    Nicky Santoro
    Nicky Santoro's Avatar Become A Pro!
    Join Date: 04-08-08
    Posts: 16,103
    Betpoints: 9461

    that doesn't make up for all the lying they did to me and all the money they stole from me.. funny how they saw that thread and called you, but they never called me.. i guess its ok to steal from some customers, but not all the customers.
    i guess they are ok with it..


    Boys, watch out for your money there. they are con artists.

  20. #20
    AimingHigh
    AimingHigh's Avatar Become A Pro!
    Join Date: 06-12-09
    Posts: 670

    Congrats OP. They definitely gave you more than you were entitled to. Spend the freeplay wisely, and remember ties lose if bet with FP, so don't come back complaining about it

  21. #21
    Eagle1958
    Eagle1958's Avatar Become A Pro!
    Join Date: 01-23-10
    Posts: 577
    Betpoints: 12

    goodclassymove

  22. #22
    nosniboR11
    fu
    nosniboR11's Avatar Become A Pro!
    Join Date: 09-02-08
    Posts: 10,042

    Quote Originally Posted by Michael Ferro View Post
    The squeaky wheel and all that, you don't mind all the extra bonus and upgrade status, but cried on the boards about fairness and treatment. you have a much better book than they have customer!
    the way it should be

  23. #23
    ChileCheese
    ChileCheese's Avatar Become A Pro!
    Join Date: 11-07-09
    Posts: 1,957
    Betpoints: 256

    Quote Originally Posted by Nicky Santoro View Post
    that doesn't make up for all the lying they did to me and all the money they stole from me.. funny how they saw that thread and called you, but they never called me.. i guess its ok to steal from some customers, but not all the customers.
    i guess they are ok with it..


    Boys, watch out for your money there. they are con artists.

    Why did they steal from you Nicky?

  24. #24
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    SBR takes care of its players

    Bookmaker has been a top 5 book since they opened

  25. #25
    sneak-a-peak
    sneak-a-peak's Avatar Become A Pro!
    Join Date: 11-07-09
    Posts: 1,373
    Betpoints: 12

    Quote Originally Posted by Nicky Santoro View Post
    that doesn't make up for all the lying they did to me and all the money they stole from me.. funny how they saw that thread and called you, but they never called me.. i guess its ok to steal from some customers, but not all the customers.
    i guess they are ok with it..


    Boys, watch out for your money there. they are con artists.
    Nicky, How did they steal from you?

  26. #26
    MortalLock
    MortalLock's Avatar Become A Pro!
    Join Date: 09-10-10
    Posts: 215
    Betpoints: 2654

    ya books good

  27. #27
    vyomguy
    vyomguy's Avatar Become A Pro!
    Join Date: 12-08-09
    Posts: 5,794
    Betpoints: 234

    Quote Originally Posted by Eagle1958 View Post
    good classy move

  28. #28
    Nicky Santoro
    Nicky Santoro's Avatar Become A Pro!
    Join Date: 04-08-08
    Posts: 16,103
    Betpoints: 9461

    Plain and Simple.. this is a shitty book and they will con you.. like they conned me. I was done with them for yrs, then their mgr calls me and tells me to come back. i say NO.. i said i will only go if they give me the loyalty pts cause they took em back before. he said dont' worry, you have my word, if you make this very large deposit, we'll give you the loyalty pts for life.. i said you sure?? he said, YES.. His name is Anthony and he's still there today conning poor people who don't know places like SBR....then i told him not to charge me also any fee for book to book, or wire, he said, 100%, you have my word no fees ever.. and just lose to us and then you'll have these deals for life.. i said great.

    i lost 10k there the 1st week. then i log in and i find my loyalty pts are gone. i ask for a book to book, they charge me 280$. i ask for a wire, they charge me 300$..

    they have crappy 20 cent lines, shitty website and they won't even offer me a bonus because they said i am up lifetime. even after they all did to me.. and if you do find value on a late dog there, you will be cut off or taken your loyalty pts away. so you're not allowed to bet value there..

    that book is one of the worst i've seen and they are con artists.. they will lie to you and take your money, like they did to me..

    Nicky Santoro Ratings for Bookmaker..... D- (and that's an accurate rating)


    Thanks for lying to me and stealing my money, Mickey...

  29. #29
    Monte
    Monte's Avatar Become A Pro!
    Join Date: 08-21-10
    Posts: 2,056

    Prolly just a move to make up for all the negative news about them lately, for me BM who once was A+ for sure have slipped to a...B.
    They are not even the first to post lines anymore usually Pinny/Greek beat them now.
    They live from their reputation, nothing else.

  30. #30
    sneak-a-peak
    sneak-a-peak's Avatar Become A Pro!
    Join Date: 11-07-09
    Posts: 1,373
    Betpoints: 12

    Quote Originally Posted by Nicky Santoro View Post
    Plain and Simple.. this is a shitty book and they will con you.. like they conned me. I was done with them for yrs, then their mgr calls me and tells me to come back. i say NO.. i said i will only go if they give me the loyalty pts cause they took em back before. he said dont' worry, you have my word, if you make this very large deposit, we'll give you the loyalty pts for life.. i said you sure?? he said, YES.. His name is Anthony and he's still there today conning poor people who don't know places like SBR....then i told him not to charge me also any fee for book to book, or wire, he said, 100%, you have my word no fees ever.. and just lose to us and then you'll have these deals for life.. i said great.

    i lost 10k there the 1st week. then i log in and i find my loyalty pts are gone. i ask for a book to book, they charge me 280$. i ask for a wire, they charge me 300$..

    they have crappy 20 cent lines, shitty website and they won't even offer me a bonus because they said i am up lifetime. even after they all did to me.. and if you do find value on a late dog there, you will be cut off or taken your loyalty pts away. so you're not allowed to bet value there..

    that book is one of the worst i've seen and they are con artists.. they will lie to you and take your money, like they did to me..

    Nicky Santoro Ratings for Bookmaker..... D- (and that's an accurate rating)


    Thanks for lying to me and stealing my money, Mickey...
    Wow that is some pretty bogus shit man.

    Ya I'd be pissed too!

  31. #31
    vyomguy
    vyomguy's Avatar Become A Pro!
    Join Date: 12-08-09
    Posts: 5,794
    Betpoints: 234

    They are a good book for openers for sure....though they have reduced limits on those.

  32. #32
    BChrisB
    BChrisB's Avatar Become A Pro!
    Join Date: 01-19-10
    Posts: 709
    Betpoints: 31

    Quote Originally Posted by Emily_Haines View Post
    I have them rated at F-

    Let me know when they start dealing CBB totals or fair lines on Soccer?
    F- is extremely harsh to give them, but your right about the totals and lines. A supposed A+ should offer something as simple as CBB totals and fair lines on not just soccer but all sports as well. Bookmaker's money line's have truly become a joke and I don't see how they can even stay competitive with them if they cater to pro players as well. Money lines are worse than quite a few recreational books.

Top