Originally Posted by
ProfaneReality
First off, that is not 5 dimes, that is a 3rd party company's casino...so dont fly off the handle at 5 dimes...
2nd, I agree with you... I have played in there many times and have seen far too many mistakes.. most commonly is the one you noted, they call it a "bad scan"
I was alone at a table when a "bad scan" happened, a supervisor came in that chat and said the hand would be canceled, and I said no way... I had doubled down on 11, got a 19 verse the dealer 7... the card didnt scan, but the next one did and it was 7 which the dealer correctly placed with her hand, but on the computer I was given the 7.. I told the supervisor to play it out and give the 7 to the dealer and they did... at first she said it would be canceled, and upon my insistence that it be played out, they did.. but it may have been because i was the only one at the table, who knows..
Again, its not 5dimes, but I would alert them of it as Im sure you have.