For anyone that didn't see it:
9.3.2005 (11:55 PM CST)
SBR Bill Dozer reports: PlayersTime (SBR rating D-) now stating that payouts will not be processed until Monday, meaning the book will go one week without paying a customer. Below is an excerpt from a chat between a disgruntled player and customer service. PlayersTime has been downgraded from D+ to D-.
You are now chatting with ’Customer Service’
Customer Service: This is customer service, how may I help you?
Visitor: Is Playterstime able to make payouts to Neteller yet?
Customer Service: no not yet
Visitor: why?
Customer Service: hopefully on Monday
Customer Service: we are still not setup with the neteller interface
Customer Service: we apologize for the delay
Visitor: Can I deposit to play football over the weekend? I’m trying to ask if I can make a damn deposit by Neteller?
Customer Service: yes deposits yes, you can deposit thru neteller and western union
Visitor: Then why can’t you make a payout?
Customer Service: because we cannot subtract amounts from your account yet but neteller deposits hit you account automatically
Visitor: Thats Bull****, How can you add it but not subtract?
Customer Service: it is not manually inserted like withdrawals are
Customer Service: it gets added automatically. Withdrawals are taken out of your account manually. Thats the tool we are missing right now
Customer Service: but will have it back very soon
Visitor: When?
Visitor: It takes a week to get a damn tool?
Customer Service: we expect monday at the latest hopefully sooner
Customer Service: its our mane frame sir
Customer Service: maine frame
Visitor: That is simply horse ****
Customer Service: im not giving you the run around
Customer Service: as soon as its ready we will send your payout
Customer Service: gauranteed
Visitor: Can you pay me via **?
Customer Service: no sir Its the same thing
Visitor: You guys are full of ****. That makes no sense
Visitor: Write it on a post-it and deduct it later.
Customer Service: just request your withdrawal on monday thats all
Visitor: thats what i was told last week
Customer Service: we apologize but we are almost ready now
Customer Service: probably by monday
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