1. #1
    petey7979
    petey7979's Avatar SBR PRO
    Join Date: 11-18-19
    Posts: 143
    Betpoints: 294

    Bookmaker not refunding a push

    I provided screenshots, spoke with 3 agents, sent email to support. They keep saying it was returned. I made a live bet over 13 Minn-Milwaukee. I bought half a run. It ended 7-6. I went all in on other games while this game was going on. When the game was tied 6-6 I knew it was at the least a push. They never returned bet amount. It was a small bet but I am down five figures to them and now they want to rip me for what? I already lost a ton on their live dealer roulette which I feel pretty pathetic about. I see why gamblers have highest suicide rate among all addictions

  2. #2
    petey7979
    petey7979's Avatar SBR PRO
    Join Date: 11-18-19
    Posts: 143
    Betpoints: 294

    They did same crap on table tennis match that I won. Ohio is legal in Jan. Any other place that you guys recommend over bookmaker

  3. #3
    KiDBaZkiT
    September 2021 POTM
    KiDBaZkiT's Avatar Become A Pro!
    Join Date: 10-20-09
    Posts: 15,377
    Betpoints: 962

    Thatís bullshit if true. Bookmaker has really gone down hill, the last 6 months in particular.

  4. #4
    d2bets
    d2bets's Avatar SBR PRO
    Join Date: 08-10-05
    Posts: 37,347
    Betpoints: 6619

    The ticket says O13.0?
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/29/2022

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/26/2022


  5. #5
    jjgold
    Update your status
    jjgold's Avatar SBR PRO
    Join Date: 07-20-05
    Posts: 390,837
    Betpoints: 832

    Bookmakers seems finished I would definitely not play their pull your money out thereís a lot of warning signs

  6. #6
    petey7979
    petey7979's Avatar SBR PRO
    Join Date: 11-18-19
    Posts: 143
    Betpoints: 294

    Quote Originally Posted by d2bets View Post
    The ticket says O13.0?
    Yes I had over 13. 7-6 final. I never got the bet amount back. They claimed it was refunded. 0 was returned

  7. #7
    slayer14
    slayer14's Avatar Become A Pro!
    Join Date: 08-12-13
    Posts: 20,637
    Betpoints: 3416

    to much bull shite lately

  8. #8
    pologq
    JJ Gold is the George Clooney of SBR
    pologq's Avatar SBR PRO
    Join Date: 10-07-12
    Posts: 16,421
    Betpoints: 906

    i would call and ask for a supervisor. live chat is useless.

    can you post a screenshot of your ticket? you didn't bet a 3 way line right where you lose if it hit exactly 13.

    sad to hear what they have become.

  9. #9
    jjgold
    Update your status
    jjgold's Avatar SBR PRO
    Join Date: 07-20-05
    Posts: 390,837
    Betpoints: 832

    Bookmaker customer service people have IQs of about seven itís a disaster
    Points Awarded:

    KiDBaZkiT gave jjgold 2 SBR Point(s) for this post.


  10. #10
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 53,261
    Betpoints: 2566

    Quote Originally Posted by petey7979 View Post
    I provided screenshots, spoke with 3 agents, sent email to support. They keep saying it was returned. I made a live bet over 13 Minn-Milwaukee. I bought half a run. It ended 7-6. I went all in on other games while this game was going on. When the game was tied 6-6 I knew it was at the least a push. They never returned bet amount. It was a small bet but I am down five figures to them and now they want to rip me for what? I already lost a ton on their live dealer roulette which I feel pretty pathetic about. I see why gamblers have highest suicide rate among all addictions
    In your bet history does it show the bet graded a push and the right amount to be paid shown?

    What makes you feel so certain they are mistaken?

  11. #11
    KiDBaZkiT
    September 2021 POTM
    KiDBaZkiT's Avatar Become A Pro!
    Join Date: 10-20-09
    Posts: 15,377
    Betpoints: 962

    Quote Originally Posted by jjgold View Post
    Bookmaker customer service people have IQs of about seven itís a disaster
    Not only that theyíll talk down to you too like you are the one that doesnít know shit. Fukkin clown show over there. So glad I got away from them a while ago. Seen nothing but problems from them lately.

  12. #12
    Fishhead
    Fishhead's Avatar SBR PRO
    Join Date: 08-11-05
    Posts: 39,484
    Betpoints: 10921

    Quote Originally Posted by jjgold View Post
    Bookmaker customer service people have IQs of about seven itís a disaster
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/26/2022


  13. #13
    jjgold
    Update your status
    jjgold's Avatar SBR PRO
    Join Date: 07-20-05
    Posts: 390,837
    Betpoints: 832

    I just downgraded Bookmaker to a C used to be an A a year ago

    I advise all to pull out

  14. #14
    pologq
    JJ Gold is the George Clooney of SBR
    pologq's Avatar SBR PRO
    Join Date: 10-07-12
    Posts: 16,421
    Betpoints: 906

    Quote Originally Posted by jjgold View Post
    I just downgraded Bookmaker to a C used to be an A a year ago

    I advise all to pull out
    when in doubt, pull out

  15. #15
    jjgold
    Update your status
    jjgold's Avatar SBR PRO
    Join Date: 07-20-05
    Posts: 390,837
    Betpoints: 832

    Lol

    Fandual is 1000% better than bookmaker theyíre not even on the same planet lines are very very similar with no BS or red tape

    So I donít wanna hear that I donít promote USA books at times I do when the situation arises

  16. #16
    Fishhead
    Fishhead's Avatar SBR PRO
    Join Date: 08-11-05
    Posts: 39,484
    Betpoints: 10921

    Quote Originally Posted by jjgold View Post
    Lol

    Fandual is 1000% better than bookmaker theyíre not even on the same planet lines are very very similar with no BS or red tape

    So I donít wanna hear that I donít promote USA books at times I do when the situation arises


    Interesting
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/26/2022


  17. #17
    jjgold
    Update your status
    jjgold's Avatar SBR PRO
    Join Date: 07-20-05
    Posts: 390,837
    Betpoints: 832

    Fishhead I could move 1500 players out of a book with one post

    My word is basically law on books

  18. #18
    Fishhead
    Fishhead's Avatar SBR PRO
    Join Date: 08-11-05
    Posts: 39,484
    Betpoints: 10921

    Quote Originally Posted by jjgold View Post
    Fishhead I could move 1500 players out of a book with one post

    Probably, yes.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/26/2022


  19. #19
    jjgold
    Update your status
    jjgold's Avatar SBR PRO
    Join Date: 07-20-05
    Posts: 390,837
    Betpoints: 832

    I remember Mathy they used to change his bet slip and give him a worse line and it auto accepted with no chance to decline number And he had all the proof in the world with screenshots $5000 a pop

    They are a book that will take shots at players Within about the last three years it started when their volume started to decrease and player base started to decrease

    They also cut a lot of customer service and software development which led to the decline I forgot more than everyone here knows about this industry

  20. #20
    Philmill
    Philmill's Avatar SBR PRO
    Join Date: 09-30-11
    Posts: 4,252
    Betpoints: 27223

    Quote Originally Posted by jjgold View Post
    Fishhead I could move 1500 players out of a book with one post

    My word is basically law on books

  21. #21
    Auto Donk
    Donknac the Magnificent
    Auto Donk's Avatar SBR PRO
    Join Date: 09-03-13
    Posts: 43,072

    Quote Originally Posted by jjgold View Post
    I remember Mathy they used to change his bet slip and give him a worse line and it auto accepted with no chance to decline number And he had all the proof in the world with screenshots $5000 a pop

    They are a book that will take shots at players Within about the last three years it started when their volume started to decrease and player base started to decrease

    They also cut a lot of customer service and software development which led to the decline I forgot more than everyone here knows about this industry
    seen here, forgetting more about the industry:



  22. #22
    jjgold
    Update your status
    jjgold's Avatar SBR PRO
    Join Date: 07-20-05
    Posts: 390,837
    Betpoints: 832

    Auto I was packing then

  23. #23
    StackinGreen
    Can't stop Won't stop
    StackinGreen's Avatar Become A Pro!
    Join Date: 10-09-10
    Posts: 11,837
    Betpoints: 18182

    You're stealing my lines now JJ

  24. #24
    Fishhead
    Fishhead's Avatar SBR PRO
    Join Date: 08-11-05
    Posts: 39,484
    Betpoints: 10921

    Quote Originally Posted by jjgold View Post
    I remember Mathy they used to change his bet slip and give him a worse line and it auto accepted with no chance to decline number And he had all the proof in the world with screenshots $5000 a pop
    Oh, absolutely, same happened with Baus and me................several times.

    There is a big thread about that here at SBR (if it was not deleted).
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/26/2022


  25. #25
    stake1
    stake1's Avatar SBR PRO
    Join Date: 12-19-18
    Posts: 16,145
    Betpoints: 75

    Quote Originally Posted by jjgold View Post
    Bookmaker customer service people have IQs of about seven it’s a disaster
    which is 7 points greater than those over at Bol. that customer service team cannot even look up accounts without putting you on hold, take 5 minutes to answer a basic question. then after the call, they send you a survey
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 10/03/2022

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/29/2022


  26. #26
    DiggityDaggityDo
    DiggityDaggityDo's Avatar SBR PRO
    Join Date: 11-30-08
    Posts: 113,882
    Betpoints: 21507

    Quote Originally Posted by jjgold View Post
    Auto I was packing then
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/26/2022


  27. #27
    jjgold
    Update your status
    jjgold's Avatar SBR PRO
    Join Date: 07-20-05
    Posts: 390,837
    Betpoints: 832

    I donít even play at bet online

    Quote Originally Posted by stake1 View Post
    which is 7 points greater than those over at Bol. that customer service team cannot even look up accounts without putting you on hold, take 5 minutes to answer a basic question. then after the call, they send you a survey

  28. #28
    stake1
    stake1's Avatar SBR PRO
    Join Date: 12-19-18
    Posts: 16,145
    Betpoints: 75

    Quote Originally Posted by jjgold View Post
    I don’t even play at bet online
    smart on your behalf. their customer service is the worst around today
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 10/03/2022

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/29/2022


  29. #29
    goduke
    goduke's Avatar Become A Pro!
    Join Date: 02-17-10
    Posts: 9,930
    Betpoints: 171

    Quote Originally Posted by jjgold View Post
    I just downgraded Bookmaker to a C used to be an A a year ago

    I advise all to pull out
    JJ is so butt hurt they took whatever money they were giving to him away.

  30. #30
    stake1
    stake1's Avatar SBR PRO
    Join Date: 12-19-18
    Posts: 16,145
    Betpoints: 75

    Quote Originally Posted by goduke View Post
    JJ is so butt hurt they took whatever money they were giving to him away.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 10/03/2022

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/29/2022


  31. #31
    big joe 1212
    big joe 1212's Avatar SBR PRO
    Join Date: 06-01-08
    Posts: 18,909
    Betpoints: 1622

    What does your daily cash/in out say? You can easily tally up the daily balances to show proof.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 10/03/2022

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/29/2022


  32. #32
    jjgold
    Update your status
    jjgold's Avatar SBR PRO
    Join Date: 07-20-05
    Posts: 390,837
    Betpoints: 832

    So far today weíve moved out 75 players and brought them over to youwager

  33. #33
    stake1
    stake1's Avatar SBR PRO
    Join Date: 12-19-18
    Posts: 16,145
    Betpoints: 75

    Quote Originally Posted by jjgold View Post
    So far today we’ve moved out 75 players and brought them over to youwager
    FirstFidelity is another “A” shop. offer bonuses where you can take out winnings before meeting “RO” requirement
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 10/03/2022

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/29/2022


  34. #34
    KiDBaZkiT
    September 2021 POTM
    KiDBaZkiT's Avatar Become A Pro!
    Join Date: 10-20-09
    Posts: 15,377
    Betpoints: 962

    Quote Originally Posted by jjgold View Post
    So far today weíve moved out 75 players and brought them over to youwager
    I miss youwagers football magazine. Iíd pay for that shit.
    Points Awarded:

    19th Hole gave KiDBaZkiT 1 Betpoint(s) for this post.


  35. #35
    Fishhead
    Fishhead's Avatar SBR PRO
    Join Date: 08-11-05
    Posts: 39,484
    Betpoints: 10921

    Quote Originally Posted by stake1 View Post
    smart on your behalf. their customer service is the worst around today
    Should not be a concern, BOL is a GOLDMINE
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/26/2022


123 Last
Top